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“Great location” 5 of 5 bubbles
Review of Citadines on Bourke Melbourne

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Citadines on Bourke Melbourne
Ranked #32 of 158 Hotels in Melbourne
Certificate of Excellence
Singapore, Singapore
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location”
5 of 5 bubbles Reviewed 25 May 2014

Great central location, within minutes to Bourke Street Mall, Melbourne Central, QV, Chinatown, Flinders and Collins Streets and many more! Tram stop just at doorstep with tram to St. Kilda and another stop few minutes walk away where you can board the City Circle Tram, and right beside it is the Parliament train station.

As for the accommodation, friendly and helpful staff at the reception. Love the room, though found it weird to have the wash basin outside the bathroom. Would definitely get a room on higher floors next time, I was looking out to some water tanks on the 16th.

Room Tip: Ask for higher floors for a good view
See more room tips
  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lkman17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review, 27 May 2014
Dear lkman17

Thank you for taking time to provide Citadines with a review of your recent stay, it is a pleasure to read that you loved our location, found our staff friendly and appreciated the space an apartment provided you. Do let us know next time you are staying with us, as we can recommend a different room type which may be more to your liking in regards to the bathroom design.

Thank you once again for taking the time to share your Citadines experience with our Trip Advisor community.

Warm regards,

Shannon R
Marketing Executive
Citadines on Bourke Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,962 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (510)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Palmerston North, New Zealand
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

We found the location of this hotel very handy, there was a taxi rank and tram stop right out the front. Our apartment was on the 23rd floor so we had fantastic views, and plenty of room in our apartment, the shower was always hot and the pressure great, the bed had a bit of a hard patch in the middle you could tell the two bases were pushed together, however the mattress was comfy. The reception staff were always helpful and cheery. We had a couple of issues with housekeeping but after specking with reception the housekeeping manager rang and the problems sorted quickly. All in all a great handy place to stay.

Room Tip: definitely ask for a higher level so you get a better view.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tracey43_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review, 27 May 2014
Dear tracey43_13

Thank you for taking the time to provide Citadines feedback on your stay. We are so pleased to read that you loved the view from your room and you enjoyed our central location on Bourke Street.

We apologise our Housekeeping services did not meet your initial expectations. It is very pleasing to read however, that our Guest Service Team were able to assist and resolve this matter for you, to ensure a more comfortable stay. We will be sure to pass on your thanks to the Team; they will be delighted to know they assisting in making your time enjoyable.

From all the team at Citadines on Bourke, we hope to welcome you back again soon.

Warm regards,

Shannon R
Marketing Executive
Citadines on Bourke Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 22 May 2014

Room 603, a one bedroom apartment was our home for the night. Enough space for two people to live comfortably, and plenty of space to entertain a few friends before heading out.

This is a great location just two city blocks from Bourke St Mall, and just one block from the endless dumplings of Melbourne's Chinatown. The tram stop just outside the door makes for an easy trip home when Melbourne's weather decides to get rainy.

A very comfortable bed saw us sleep the night away after a great night out at the Opera. Individually controlled heating and cooling for the apartment was nice and quiet. The couch in front of the TV was also a great spot to take a nap.

Overall, the one bedroom apartment isn't designed to be a romantic hotel suite, but it's ideal for people travelling for an extended period of time who need somewhere that's more of a serviced apartment. The kitchen is functional, with a full sized fridge and sink, and there is a good quality iron and ironing board to keep you looking sharp.

I would definitely return, next time I'll take my swimmers so I can try the pool.

Room Tip: Ask for somewhere away from the lifts and on the upper floors.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review, 27 May 2014
Dear James D,

Thank you for sharing with us feedback on your time at Citadines on Bourke Melbourne. It is lovely to read that you thoroughly enjoyed your stay with us and were impressed with the design and layout of our apartments, especially the convenience of a fully-equipped kitchen and separate living and dining rooms.

We feel very fortunate to be located in the heart of the city; and hope you had fun whilst out and about seeing the sites. Thank you James D, from all the team at Citadines we hope to see you again soon!

Warm regards,

Shannon R
Marketing Executive
Citadines on Bourke Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 20 May 2014 via mobile

Within walking distance to anywhere. Tram station (paying) right across the road, bringing you to places such as south melbourne market and st kilda. Free city tram number 35 is 10 mins walk away to the right when you exit the hotel. 5 mins walk from chinatown. 15-20mins walk to flinders station. Nice clean room with cooking facilities. Would definitely be back, depending on whether there a deal again.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Briyano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review, 27 May 2014
Dear Briyano,

Thank you for sharing your recent stay at Citadines on Bourke with our Trip Advisor community. We are so pleased that our central location and spacious apartment-style accommodation suited your needs.

From all the team at Citadines, we hope to welcome you back again soon.

Warm regards,

Shannon R
Marketing Executive
Citadines on Bourke Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
101 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

Good clean apartment, plenty of room and all within easy walking to all that Melbourne has to offer, tram stop and restaurants at front of apartments. If you can get it at a special price even better.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CorneliusM35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review, 27 May 2014
Dear Cornelius M,

Thank you for taking the time to share with us your feedback. It is wonderful to read that you enjoyed your stay at Citadines on Bourke Melbourne; and you were pleased with our central location and clean and spacious apartments.

We look forward to welcoming you back next time you are in town.

Warm regards,

Shannon R
Marketing Executive
Citadines on Bourke Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 May 2014

I had 3 days in Melbourne, stayed in room 2410 quiet room at end of hall well away from lifts with a nice view through the buildings to the park. Exec studio apartment, with great kitchen, lovely bathroom and very roomy! The bed was super comfortable. Staff very helpful with local knowledge, walk to everywhere. Will definitely stay there again

  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review, 27 May 2014
Dear Michele B,

Thank you for taking the time to provide Citadines on Bourke Melbourne feedback on your stay. We are so pleased to read that you enjoyed a good night’s sleep in our Studio Executive apartment and loved the view from your room.

It is also wonderful to read our Guest Service Team were able to attend to all of your needs during your stay; and that you especially enjoyed their recommendations on the area.

We look forward to seeing you again next time you visit Melbourne.

Warm regards,

Shannon R
Marketing Executive
Citidines on Bourke Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

Location very convi, room equip With kitchen, wifi at room, all best feel Like home.....but breakfast worst...near by many restaurant and convi store....value for stay in Melbourne...shower cream can not find at other

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ImmADean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review, 27 May 2014
Dear ImmADean,

Thank you for sharing your comments with our TripAdvisor community on your recent stay. We are delighted to read that you enjoyed your experience and were able to make the most of our central location and our convenient range of guest facilities, including our complimentary Wi-Fi.

From all the team at Citadines, we hope to see you again soon.

Warm regards,

Shannon R
Marketing Executive
Citadines on Bourke Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines on Bourke Melbourne

Property: Citadines on Bourke Melbourne
Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#31 Luxury Hotel in Melbourne
#33 Family Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne

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