One would expect that businesses intend to showcase the best of their service and food by the targeted marketing concept of the coupon deals as we have witnessed at other wonderful restaurants, which I would have no hesitation of visiting again, or recommending to friends and family, But “Docked” is definitely NOT one of them!
Firstly it was a chore to actually find the entrance of Docked (we had to call and ask – turns out there are stairs at the back of the building with a tiny little A-frame sign which is also behind the building hence not visible from the street) then we had to endure the humiliating toned greeting of “did you find the stairs?” in front of all the staff, which basically set the mood for the rest of the nights experience. Mind you it was a Sunday afternoon dinner time and there were no other customers yet – only 1 couple and 1 party of about 8 people turned up after us.
Even though we had a prepaid coupon deal my wife and I hesitated to enter the place. It was decorated with such distaste that it made a junk yard more appealing. The same condescending attitude of the owner is reflected in his idea of stringing up a range of hard garbage items to the ceiling to conceal the exposed heating/cooling ducts – however the flashing colourful lights reflected off the shiny silver duct material only drawing more attention to it.
I had to convince my wife, we are here, we are hungry, its prepaid and most importantly not to judge a book by its cover – maybe all the taste is actually in the food and not the décor? – I was completely wrong. Once seated the waitress basically told us that the terms of offer was not as it was on the coupon i.e. 4 x entre, 2 x mains, 2 desserts, 2 x coffees and 1 jug of sangria, but as how she saw fit. We didn’t argue as we did not want any “foreign” items in our food in retaliation but could only hope the food was worth it – I was completely wrong yet again! We ended up with 4 pieces of bread with some toppings (which constituted 2 entres), the stuffed mussel entre (which we got to choose) was actually some mussels with grated cheese on top grilled. The 2 x mains were actually a paella to share (2 options = chicken or seafood) we chose seafood however there was no visible seafood in it?
Looking at the normal menu and prices… they have the nerve to charge premium restaurant prices for food and service that would not even meet regular fast-food/take-away standards. My wife and I are not big eaters (to put it into perspective – we are veryyyy full after sharing a standard large pizza), but we were not satisfied after our Docked experience hence we skipped the coffee so we could go home ASAP and have a light snack.
In conclusion this is actually a Spanish themed bar (with a small offer of expensive tapas) rather than a “restaurant”.
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