Get through this area occasionally while working between Melbourne and Albury. The few times I've been to this GJ's I've always found them very friendly and efficient despite always seeming to be full of willing patrons.
Actually wanted to write a review for the Centrepoint Albury franchise but couldn't find them on TA. Just wanted to mention that maybe their staff (who I've visited twice recently) may like to visit the Glen outlet and check out that service might usually include a 'thank you' and a smile?
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