When we need a night or two in Melbourne we always choose to stay at the Crowne plaza and normally its good. But our last stay was not up to standard! The rooms are normally quite sound proof and a good size and i just pay the standard rate but this time they offered me an upgrade for an extra $30 and all i got was a downgrade!!! The room was smaller and the beds were doubles when they are usually queens. The bathrooms are old and need upgrading,you have to use a shower curtain! You expect them to be really nice for the amount you pay for the room. It was so noisy we were woken up several times a night by the people in the next room and from the people walking on the street! One morning the man in the next room was up at 5am and we could hear every movement he was making then to top it off he made a phone call and he was talking so loud he woke my 2 children! Every parents nightmare at 5am!! I choose this place because its normally so quiet the children sleep in and i had to pay extra to be woken up at 5am! Normally we are on a higher level so don't hear the noise from the street and never hear the people in the next room. I suggest asking for a room above level one. I don't think ill be renewing my membership next year when you don't get the good rooms with the membership, what's the point. Though i must say the staff are always happy and helpful especially the concierge.
- Official Description (provided by the hotel):
- Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more less
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- Also Known As:
- Crowne Plaza Melbourne Hotel Melbourne
- Melbourne Crowne Plaza