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“Very good location, Value for money, Surely come back”

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Causeway Inn On The Mall
Ranked #103 of 158 Hotels in Melbourne
London
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Very good location, Value for money, Surely come back”
Reviewed 11 April 2012

We stayed for 10 nights and the location is very good, close to Flinders metro station as well as Southern Cross railway. Our room is on 6 / floor, quiet & clean, and the room service is good & efficient. The breakfast buffet , although continential, yet it provides many varieties in bread, yoghurt, cereals, plentiful and fresh fruits, hot & cold drinks ,,. and frequently refills.
The catering staff, reception staff and cleaning maids were very friendly and helpful. We felt l at home and together with good sleep in a quiet room, we were very energetic every morning and we went for many sightseeing tours by Tram, Metro and Rail--- museums, universities, as well as many scenic places like Great Ocean Road ( by coach) with 12 Apostles ( although in fact there are less than 10),....We enjoyed the local crusines as well as Chinese dishes & other cruisines.

The overall hotel quality is Value for money and will surely return. We left in
early December and headed for Sydney.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank T S L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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593 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Thai first
  • Any
English first
London
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 April 2012

The rooms were rather small but had everything we needed for a few nights' stay. The hotel is extremely convenient but, as it is in a traffic-free zone, luggage has to be taken from the main road and you cannot be dropped off outside. Breakfast was satisfactory, if not a great choice. The hotel is very convenient for Federation Square, where the free tourist tram and bus can be picked up and shops, malls, restaurants, cafes, etc. are just a few steps away. Love where it is situated, so we would return.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bandslondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 April 2012 via mobile

Very small rooms and breakfast is basic as it gets. However a great location and clean rooms with a great bed. No WiFi and the you need to take take two elevators to get to your room which is annoying. If you are staying more than three days I would suggest going somewhere else like the sister hotel on little Burke st the causeway.

Stayed March 2012
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Causeway-Melbourne, General Manager at Causeway Inn On The Mall, responded to this review, 12 April 2012
Good morning Paul,
Thank you for your comments regarding your recent stay at Causeway Inn on the Mall. Like our sister hotels, Hotel Causeway & Causeway 353, both on Little Collins Street, Causeway Inn on the Mall has wi-fi access throughout the hotel. Hotel reception team are always on hand to assist our guests with any concerns.
It was pleasing to hear your good comments regarding location and clean rooms. I have passed them on to the relevant department/s.
Thank you for staying with us at Causeway Inn on the Mall and I look forward to welcoming you back.
Regards
Paul Koenig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
177 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 31 March 2012 via mobile

This is NOT a five star hotel. Don't book if you're expecting one. If you're looking for a well run, conveniently located hotel with basic amenities - then this is the one. The staff were friendly, the bed was ok and the location perfect. There's cafes and shops with minutes walk. Go the other way and you're a five minute stroll from Southbank and all that offers. Set your expections at a sensible level and you'll find this a good choice. Book a superior room for a few extra dollars and extra space. We'll be back

Stayed March 2012
Helpful?
Thank SurferPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 March 2012

We stayed 1 night on the 18th March at the Causeway Inn on the mall Melbourne. Apart from its great location in the heart of the city there are NO other positives about this hotel. The rooms are dark and small with minimal nice touches meaning it felt more like a cell than a room. The bathroom not only looked dated but dirty. The shower in fact was so bad that even after spending the day at the F1 we both agreed we would rather wait till we were back at my wife’s parents the next day than risk it.

The layout of the hotel is also very strange and even though we were only on the 3rd floor you need to get one elevator to the 2nd floor before walking thought the breakfast room to the opposite side of the hotel dragging cases with you (fun when checking out and people are walking around with hot coffee) and then another elevator.

Continental breakfast was included but wasn’t really worth the time or effort with there been a small selection of cereal, bread to toast and some fruit. The basket for the pastries was empty and when I asked if there were any I was told quite abruptly “there coming” they didn’t!!!

At check out there was also a problem as the room had been booked by my in-laws as present for my wife but they refused to take the payment from the card they were given at the time of the booking. This meant I had to spend the next 30 mins on my uk mobile (no offer to use the phone at reception) to try to resolve the situation.

So in conclusion if we had been stopping for any more than one night I would have been checking out immediately and it was only because we were tired and Melbourne was pretty much full due the F1 that we stayed. Only stay here if you have no other options!!!!!!!!

Room Tip: Last resort only
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nigel_BFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Causeway-Melbourne, General Manager at Causeway Inn On The Mall, responded to this review, 12 April 2012
Good morning Nigel,

Thank you for your comments regarding your recent stay at Causeway Inn on the Mall. I have addressed your concerns regarding the room cleanliness and the breakfast options with our team. I do apologise if the facilities & services were not up to your standards.

Reservations made by another person other than the guest staying are to be guarenteed for payment. As your inlaws had made the reservation, we were waiting authorisation from them to settle your account, thus causing the delay on check out.

Thank you again for staying at Causeway Inn on the Mall and sharing your comments & concerns. This is how we are able to improve our service to all our guests.

Regards

Paul Koenig
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Melbourne hotels

Sydney, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 March 2012

Ideal for the shop-o-holic! Great value in a small lane way with cool cafes and shopping mall and tram stop just at the end of the laneway! Its a very cosy (rather small room but adequate for single person) and clean, ideal for an overnight stay.

You do have to take two sets of lifts to get to the rooms but no dramas really. TV should be replaced & bathroom needs a bit of a renovation.

Staying there for business trip meant that it was convenient to shop after work.

A friendly smile from the staff would have been nice!

But really this hotel is very good value for money for its location and necessities. Your just there for the bed really!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mina_G8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Launceston, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 March 2012

Being one of very few hotels that we could book a one night stay during Grand Prix weekend was the reason we decided to stay to book this hotel and from that it will be my first choice when visiting Melbourne again! So the room was small but they were extremely clean, modern and the quietness was astounding. When I awoke, I heard the Grand Prix cars and thought that I had slept till the afternoon! The staff were friendly and professional, the location amazingly central, the breakfast was everything you could expect from a continental breakfast. Would not hesitate to recommend to all visitors to Melbourne.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Causeway Inn On The Mall

Property: Causeway Inn On The Mall
Address: 327 Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Centre with Internet Access Wheelchair access
Hotel Style:
Ranked #103 of 158 Hotels in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Causeway Inn On The Mall 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
Located on Bourke Street Mall, the vibrant heart of Melbourne, Causeway Inn On The Mall is situated in a prime position opposite the GPO shopping complex and Myer department store. Causeway Inn On The Mall's central location makes the hotel ideal for the business and leisure traveller who wish to be in the hub of Melbourne. The hotel is surrounded by lively cafes, fashion & accessory boutiques, Melbourne's famous shopping arcades and major department stores such as David Jones and Zara. Trams and trains are just minutes away from the hotel, providing convenient access to shopping strips such as Bridge Road, Brunswick Street and Chapel Street as well as the DFO South Wharf shopping centre. Melbourne's cultural, sporting and entertainment venues are all a short walk from the hotel, including The MCG, Hisense Arena, Rod Laver Arena, Federation Square, Etihad Stadium, the National Gallery of Victoria, Melbourne Gaol, Regent Theatre, Crown Casino complex and the Southgate precinct. Attractions such as Luna Park in St Kilda, Melbourne Zoo and Albert Park Grand Prix Circuit are all accessible by tram within a few minutes. Causeway Inn On The Mall prides itself on offering comfortable, well-appointed rooms at affordable prices in the heart of Melbourne. Room facilities include a bar fridge, in-room safe, air conditioning, ironing board & iron, tea & coffee maker, LCD TV with selected Foxtel channels and en-suite bathroom with shower. Facilities at the hotel include a business centre with internet and printing facilities, guest laundry, 24 hour reception and tour desk. The hotel has a discount parking arrangement with Wilson's Galleria car park located at the corner of Little Collins and Elizabeth Streets. Should guests require airport transfers and tours, reception staff gladly oblige to assist with bookings. A hotel that is value for money offering friendly service in a quiet atmosphere in the centre of Melbourne. ... more   less 
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Also Known As:
Causeway Inn On The Mall Hotel Melbourne
Causeway Hotel Melbourne
Causeway Hotel On The Mall

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