What a great place to stay. Awesome location and great people. The room was clean and comfortable and breakfast was amazing. If you choose to stay here make sure you make time for a delicious breakfast, In a pretty dinning room. :)More
- Free Wifi
What a great place to stay. Awesome location and great people. The room was clean and comfortable and breakfast was amazing. If you choose to stay here make sure you make time for a delicious breakfast, In a pretty dinning room. :)MoreShow less
Dear Jennifer B,
I am really pleased you like our breakfast so much- thank you for your endorsement.
Pleas be a our guest again soon.
My husband and I stayed at this motel last weekend . We have stayed here a number of times before and have always been 100% happy with everything so looking forward to a football package night we were disappointed when we where charged extra for the use of THEIR own car park which we have never been charged for when we have stayed there before.
Dear Bernadette G,
Thank you for your review and feedback on our carpark.
I am pleased that as a repeat guest you have always been happy with our hotel, and am sorry that you did not agree with the parking charges on this stay.
As I am sure you are aware the cost of parking in Melbourne hotels can be as high as $50/ night, and whilst we have always be able to subsidize our costs of operating and maintaining the car park, we felt a nominal charge for as little as $10 would help keep this service viable.
We look forward to your next visit.
My friend and I spent 3 nights in a 2 bedroom apartment with kitchenette it was very good value the location was so good staff were very obliging overall a good experience would not hesitate in booking same again when next in Melbourne
Dear Val S,
I was happy to read that you enjoyed your stay, and that our apartments were good value for money.
We look forward to your next visit.
My husband booked this Hotel and the location to Lygon Street cafes was amazing the tram only a short walk away.Good value hotel if going to the theatre which was the reason for choosing this hotel. The staff were very friendly and helpful and allowed us to have a late check out as well.
Good price and location.
Dear Sheree H,
Thanks for your review. I will pass on your comments to the team.
Overall my stay at the Downtowner was great.
The location is just excellent - an easy walk to Fitzroy and Collingwood, Lygon St cafes and restaurants, the CBD, Carlton Gardens, Queen Victoria Markets, etc.
My room (executive suite, room 111) was a corner room - quite spacious, neat, clean and comfortable (especially the bed). There was lots of storage space and the bathroom in particular was big for an inner city hotel. The wifi is free (thank god) and the TV has some basic cable channels (although my partner was disappointed there was no Fox Footy in a Melbourne hotel).
The desk staff were very polite and helpful, particularly Olivia who helped me with printing some concert tickets and answering my questions about the best way to get to places.
A couple of little niggles - the sound-proofing of the windows against the traffic intersection noise from outside could be better, the bathroom mirror light was not working, bathroom tap badly needed a new washer - but these were pretty minor issues and overall I was very happy with my stay.
Thank you for taking the time to write a lovely detailed review.
The most pleasing aspect for me when reading it was that you found our team on the desk helpful, and it gave me a lot of pleasure to pass on your comments to Olivia specifically.
Our hotel does suffer a little from the hustle and bustle of Lygon street, and although all rooms are soundproofed and double glazed there can be some noise at the front of the building.
It was good to hear that you made use of our free WIFI, something all hotels should do in my opinion, and I take on board your partners suggestion to get Fox footy - we have recently reinvested with the Foxtel movie package.
Thanks again for the feedback and I hope to see you on your next visit.
My partner and I have just spent a week at the Downtowner and couldn't be happier with the level of service and friendliness of all the staff. We happened across the place as we were walking to check out another place further down Lygon St - I'm so pleased we stopped.
The proximity to everything meant we could ditch the hire car and walk everywhere. CBD, Vic Markets, museum, old goal, free city loop tram, Nova cinema... we ate most nights somewhere along Lygon St - so much food!
As we were leaving the girl on reception checked us in with our flights back home, printed the tickets and organized a shuttle bus to the airpirt, let us leave our luggage - mostly without us even asking - she sorted it all out within a couple of minutes.
Oh! And the bed was incredibly comfortable :-) We will be next time we are in Melbourne.
Thanks for your fantastic review.We are really pleased you stopped in too!
I am pleased you made the most of great location and the easy 5-10 minute walk will get you to many of the top Melbourne attractions.
i am also pleased my team went above and beyond to assist you and ensure you got off safely.
Come and stay again soon.