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“Exceeded our expectations .........”

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Melbourne Marriott Hotel
Ranked #11 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 25 November 2012

There was a little mixed-up in our bookings but was it was sorted out immediately without any fuss which we appreciate greatly. We requested for a later check-out as our flight was in the evening & the request was granted. They even offered to store our luggages for us while we went shopping after checking out. While queuing to check-in we were served glasses of champagne, that was nice gestures offered ........

The staff were very helpful & friendly. We were greeted numerous times either in the lift or outside out rooms about our day. This chamber maid even reminded us to bring umbrellas out when she noticed the weather was very cloudy that morning.

The room is huge & clean accompanied with a good storage area outside the bathroom.

This hotel is well located, with eateries almost everywhere, fine dining or just cafes .... just spoilt for choice. It is at the corner of Exhibition street so it isn't noisy nor too busy. It is just steps away from the big Woolworths & Big W. The area is very safe even walking with young kids at night.

We would certainly stay here again during our next visit to Melbourne City.

  • Stayed: November 2012, travelled with family
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1  Thank HappyFamilySingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this reviewResponded 28 November 2012

Sorry to hear there was a bit of a mix-up with your bookings but pleased it was quickly sorted out. We do our best to extend a later check-out when we can as we appreciate it can be very inconvenient with later flights. Great to hear you enjoyed your stay. Hope to see you back again.

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1,255 - 1,261 of 1,613 reviews

Reviewed 16 November 2012

Stayed here two nights for work. The rooms are HUGE with separate walk in shower and dressing room. Very comfy bed.
Without appearing too luxurious, the well appointed Marriott Hotel provided a near five star experience without the traditional stuffiness of a five star hotel.

Friendly staff, excellent food, and centrally located to the city - 2 mins from China town and hundreds of restaurants. Housekeeping didn't seem to get the message about the late check out from the front desk and called twice and knocked on the door - very annoying when trying to have a sleep in. But otherwise a great stay.

  • Stayed: November 2012
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Thank Sam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this reviewResponded 21 November 2012

Great to hear you enjoyed your stay with us ..... but very sorry your requested late check-out was not passed on to Housekeeping. How annoying when you wanted to snooze. Please accept our sincere apologies. Look forward to the opportunity to welcome you back - for a better sleep-in next time.

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Reviewed 12 November 2012 via mobile

Stayed for 3 nights on business. Very clean and comfortable and work was very close. Not a great location for sight seekmg as its at the wrong end of the city but great if you want to see the gardens and museum.

  • Stayed: October 2012
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Thank Jon11164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

Stayed here for three nights on business. Room was large and well equipped, bed was excellent, shower room was top quality. Great location near to ChinaTown in CBD. Didn't have breakfast or eat in the restaurant so can't comment on food.

  • Stayed: October 2012, travelled on business
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1  Thank philhollowayinuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2012

The Marriott is a very pleasant conference / accommodation venue. The staff were very professional, friendly and helpful. The snacks during the conference breaks were very tasty and I'd say the Marriott had the best breakfast food that I've ever had a conference venue. (Not sure why, it was the standard bacon, scrambled eggs, toast, cereal, yoghurt etc, you get at other high end hotels but it was really nice.) Conference rooms were well set up and my room was a lovely place to stay after the conference day was over. Being in the heart of Melbourne it was close to shopping, cafes and restaurants. Would be very happy to stay here again.

  • Stayed: September 2012, travelled on business
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Thank cl0udstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2012

We stayed here for the Australian Open Tennis. Staff were very attentive and ensured we had a great stay. The rooms are in good condition and appear recently renovated. The hotel is close to the chinese and greek restaurant areas so plenty of choice. Breakfast is in a cafe attached to the hotel and of good quality. The rooms are quiet and you get a good nights sleep. The pool is refreshing after a long day at the tennis. We have booked again for next year.

  • Stayed: January 2012, travelled as a couple
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1  Thank Murray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this reviewResponded 7 November 2012

So pleased you have booked with us again for the tennis in the New Year. Delighted to hear that you enjoyed your last experience. Look forward to welcoming you back!

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Reviewed 30 October 2012

Location - in the middle of a bustling city surrounded by great walking and shopping areas just steps away. Also surrounded by a flood of great restaurants and food stands. Knocked the socks off of the food in Sydney.

Rooms - very chic, spaceous and modern.

Service - second to none.
- The bell captain almost tripped over himself to get us glasses of champagne as we checked in.
- The woman at the front desk reccomended three restaurants nearby for us to try (we asked for 1 sashimi and 1 dumpling meal). All were as good or better than what we have found in New York. After learning it was our honeymoon, she sent up a card and a nice bottle of wine and chocolates to our room.
- Another bell captain we rode the elevator with sent us a card and chocolates to our room based on a 30 second conversation about our planned day trip. I'm sure the card and chocolates didn't cost much but the extra effort after a plesant conversation really did blow me away.

  • Stayed: October 2012, travelled as a couple
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Thank Douglas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this reviewResponded 31 October 2012

So pleased you enjoyed your stay with us - on such a special occasion. Always good to hear that our people have been helpful. CONGRATULATIONS on the wedding! Hope to have you back again.

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Additional Information about Melbourne Marriott Hotel

Address: Corner Exhibition & Lonsdale Streets, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Melbourne
#10 Luxury Hotel in Melbourne
#13 Romantic Hotel in Melbourne
#19 Business Hotel in Melbourne
Price Range: £132 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Number of rooms: 185
Official Description (provided by the hotel):
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and unparalleled service. Boutique in size yet grand in style, our hotel offers the perfect welcome. Our accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets. Additionally, our hotel places you within a short distance from the Melbourne Museum, Royal Exhibition Building and the cultural and culinary extravaganza of Chinatown.For business travelers, we offer on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury hotels at Marriott Melbourne. ... more   less 
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Also Known As:
Marriott Melbourne
Melbourne Marriott

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