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“Great place to stay”

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Melbourne Marriott Hotel
Ranked #11 of 160 Hotels in Melbourne
Certificate of Excellence
Reviewed 15 August 2014

Never in my stays in different Hotel have I been offered a drink while waiting to check in. That glass of Champagne was the start of a great day and night. Our bags where brought up to our room immediately. Room was very nice and clean. Very impressed with the staff. They were very pleasant and so willing to assist. Location was excellent. We went to see Le Mis so it was the perfect place to stay. I mentioned at the desk when I checked in that we were going to the show and on our arrival back in our room after the show we found a complimantary bottle of red wine and chocolates. Highly recommend this hotel based on my first stay there. Will definitely go back again. Thanks to all the staff.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Enza C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this reviewResponded 18 August 2014

Dear Enza C,
I was so pleased to hear that you enjoyed your recent stay with us ..... and hope you enjoyed the show too.
Thank you for mentioning that you were impressed with our staff. They really do their best to ensure our guests are well looked after.
I look forward to the opportunity to welcome you back again soon.
With warm regards,
George Varughese
General Manager

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842 - 848 of 1,568 reviews

Reviewed 13 August 2014

Spent 1st weekend of August here with our 3 children - emailed ahead to check we had interconnecting rooms and knew we'd be arriving late from the UK. Check in was efficient, good sized rooms with all amenities. Very comfy beds & good linen but exceptionally noisy air conditioning. even when turned off air con banged intermittently. should have said something at the time really. Had breakfast upstairs in exec lounge, which was self service and good. Staff very friendly and helpful in giving us directions and checking that everything was ok (especially Anthony). Pool area a bit small & water very cold. No option of relaxing with a drink or snack by the pool - jacuzzi area warmed us up though!! All in all an ok stay made better by staff's excellent friendliness!

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank ddikelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this reviewResponded 14 August 2014

Dear ddikelly,
We were delighted to have you and the family with us recently.
I am sorry you didn't mention your concern with the air conditioning at the time as we could either have fixed the problem, or moved you to other rooms. On any future visits please do not hesitate to mention any concerns and we will do our best to ensure you are as comfortable as possible.
Your appreciation will be passed on to our team, especially Anthony our Concierge. He has a wealth of knowledge and is always keen to assist.
I hope you and the children enjoyed you Melbourne visit.
With kindest regards,
George Varughese
General Manager

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Reviewed 10 August 2014 via mobile

Spent the weekend here and couldn't have asked for better service. Great staff, the hotel is clean and smells amazing! Perfect city location for the theatre and only a few blocks from the major shopping district. Will definitely return on our next visit to Melbourne!

Stayed: August 2014
Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this reviewResponded 12 August 2014

Dear Rebecca,
I was delighted to read your review following your visit here at the Melbourne Marriott at the weekend.
Come back again soon!
Kindest regards,
George Varughese
General Manager

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Reviewed 7 August 2014

Central to the city centre with good cafes all around. The hotel is excellent for staff service and good size rooms. All facilities are first rate and we had a very happy stay at this hotel. We found the amenities in the rooms are everything you may want.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank toptreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this reviewResponded 12 August 2014

Dear toptreat,
I was so pleased to hear that you had a happy stay with us.
We look forward to welcoming you back to Australia ..... and the Melbourne Marriott ..... again.
Kindest regards,
George Varughese
General Manager

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Reviewed 5 August 2014

Perfect location. Clean, nicely furnished rooms. Streamlined check in & check out, a lovely glass of bubbly by way of welcome! Had a slight hiccup with the room booked (my own fault, although they did not point this out!) & this was dealt with quickly and very efficiently, leaving me very impressed with everyone concerned. The staff there are absolutely amazing. When it was time to leave, my car battery had died, resulting in a call to RACV. The Conceirge & all the other staff there bent over backwards to make us comfortable while waiting for the car issue to be resolved and am still stunned at just how amazing they were. Marriott is now my Hotel of choice for all future stays in Melbourne. A very sincere thank you to them all.

Room Tip: Ask if soap brand has changed - the new line being used was, in my opinion quite smelly & didnt...
  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this reviewResponded 6 August 2014

Dear Julie G,
Thank you for taking the time to complete a review of our hotel.
Great to hear that you enjoyed your stay .... but what a disappointment on departure to find your car's battery was flat! Glad to hear that our team did all they could to assist and hope it didn't disrupt your day too much. I will pass on your appreciation to our Front Office team.
I'm delighted that we are now your 'hotel of choice' in Melbourne and look forward to welcoming you back.
Warmest regards,
George Varughese
General Manager

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Reviewed 5 August 2014 via mobile

I have stayed here on a number of occasions but never written a review.
I held a meeting here and the staff were really helpful throughout.
The rooms are large and bright with clean, modern finishes.
The staff were exceedingly helpful on early check out and went out of their way to help me.
The hotel is in a great location, especially if you wish to visit the theatre district.
I would recommend the Melbourne Marriott for any trip to Melbourne, business or pleasure.

Stayed: August 2014
1  Thank bethoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this reviewResponded 6 August 2014

Dear bethoSydney,
Many thanks for writing a review following your recent visit. I was so pleased to hear that both your stay and your meeting here with us went well.
We look forward to welcoming you back again.
With kindest regards,
George Varughese
General Manager

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Reviewed 4 August 2014

A great location to explore all of the Melbourne CBD, close to restaurants and shops still only a 5 minute walk to china town. Good rooms and service with great cafe, bar and restaurants on site.

A short walk to Melbourne's theatre district and a great launching pad.

Stayed: August 2014, travelled on business
1  Thank Paulleighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this reviewResponded 5 August 2014

Dear Paulleighton,
I must agree ........ our hotel is ideally located in Melbourne's CBD, especially if you are visiting for leisure.
Hope you enjoyed your city visit and managed to do all you had planned.
Regards,
George Varughese
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melbourne Marriott Hotel

Address: Corner Exhibition & Lonsdale Streets, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Melbourne
#10 Family Hotel in Melbourne
#13 Romantic Hotel in Melbourne
#19 Business Hotel in Melbourne
Price Range: £139 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Number of rooms: 185
Official Description (provided by the hotel):
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and unparalleled service. Boutique in size yet grand in style, our hotel offers the perfect welcome. Our accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets. Additionally, our hotel places you within a short distance from the Melbourne Museum, Royal Exhibition Building and the cultural and culinary extravaganza of Chinatown.For business travelers, we offer on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury hotels at Marriott Melbourne. ... more   less 
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Also Known As:
Marriott Melbourne
Melbourne Marriott

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