We spent two nights here for a shopping weekend. Location is excellent, close to all Melbourne has to offer and on the edge of China Town.
The hotel is easy to get to, the staff were efficient and friendly and the room was as expected for this type of establishment. Having a microwave and toaster was a bonus. Room was clean and functional and as an advantage plus member I also got internet.
The bed was comfortable but hard and I was aware of some street noise as others mentioned but it was not an issue or annoying at all.
The bar and café were good, but not the hours were a little odd for opening and closing times but where possible the staff accommodated us. Concierge was excellent and the baggage storage facilities easy and efficient.
I would happily stay there again, you cannot beat the location and I have to admit I have avoided the hotel in the past and stayed elsewhere, but for a well-priced central hotel you cannot go past it. I will be back.
- Official Description (provided by the hotel):
- The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more less
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- Also Known As:
- The Swanston Hotel, Grand Mercure Hotel Melbourne
- The Swanston Hotel Grand Accor