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“Great location, showing it's age but undergoing renovations, grab a bargain before they do too much work!”

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Mercure Welcome Melbourne
Ranked #106 of 161 Hotels in Melbourne
Reviewed 20 August 2011

I booked 3 nights at the Mercure Welcome including most of a weekend for an absolute bargain through Agoda.

It certainly isn't 5 star accomodation, but if you want to be in the heart of the city without paying too much, have a comfortable bed and can handle some construction works through the day, then this may be the place for you.

The lobby is shared with the Grand Mercure Swanston. Check out is late by Aussie standards (11:00am) and the staff are polite and helpful. The hotel is located immediately next to David Jones Department Store which leads through to Bourke Street Mall. Chinatown is just a dash across Swanston St and the Greek Precinct is also only metres away of Lonsdale St.

Public Transport options abound, with your choice of Trams or Trains to whisk you away to other parts of the city. Be aware that the free city circle tram is a couple of blocks walk away with either La Trobe or Flinder's Street being the closest options. Here you will find Melbourne Central and Flinders Street Train stations respectively.

The construction works at the hotel were both indoor and outdoor, as the site directly opposite the hotel is undergoing works too. Happily, the windows are quite thick so external construction poses no noise issues, only some aesthetic ones, and the internal construction was restricted to reasonable hours, (i.e. 9am to 6pm).

Wifi access is a bit dodgy at best, as it seemed to only work in the lobby, and incurred cost. ($10 AUD per 24hrs).

It is important to remember that this is a budget option in a relatively high cost city, and in the city centre at that. As far as budget options go, I think you could do a whole lot worse.

Room Tip: Check if any construction works are occuring near your room when you check in
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  • Stayed: August 2011, travelled as a couple
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Thank asia_short_tripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,255 - 3,261 of 4,342 reviews

An Accor traveller
Hobart
2
Reviewed 17 August 2011

  • Stayed: August 2011, travelled on business
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 17 August 2011

Second time here. Nothing flash but clean and all the basics covered.

  • Stayed: July 2011
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Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Brisbane
1
Reviewed 17 August 2011

Rooms are ridiculously small, and really noisy. If it wasn't the elevator it was the heating unit or the other guests. The staff were unhelpful and useless - including the maintenance man who stood under our rattling aircon/heating unit and said he didn't hear a thing. Like the title suggests, the only thing good was the location - close to the mall and China Town. Pick another location to stay.

  • Stayed: July 2011, travelled solo
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2011

This is the 3rd time we have stayed ehre and we are more than happy with the service.

The hotel is clean and tidy and the staff were both polite and accommodating to any extra needs that we had.

Also, the buffet breakfast is amazing!

Room Tip: King suite is too small for 3 adults (we had the 2 single beds and a day bed and is was very squashy...
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  • Stayed: August 2011, travelled with family
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Thank samb92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2011

I have stayed at this hotel several times - its location is great! And the staff are always so friendly and helpful.
It would have been nice to have been informed about the work that was happening in the hotel.

  • Stayed: August 2011, travelled on business
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Thank newcarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Townsville
1
Reviewed 15 August 2011

It was all good. I'm used to sleeping on a futon so the bed was too soft for me, I ached for days. So next time I'll ask if they have a firmer mattress in the building. Our air-con/heater did not seem to work but we did not need it.

  • Stayed: August 2011, travelled on business
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #106 of 161 Hotels in Melbourne
Price Range: £61 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Official Description (provided by the hotel):
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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