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Mercure Welcome Melbourne
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Reviews (4,404)
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All reviewsgreat locationthe cocoondavid jonesbourke streetrooms are smallcentral locationthe heart of the citybuffet breakfastvalet parkingwould stay againpublic transportfederation squaretram stopmyeremporiumconciergeeateries
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1,498 - 1,503 of 4,404 reviews
Reviewed 9 August 2014 via mobile

The Mercure Welcome is a basic hotel, good reception staff and a reasonable Breakfast. If you are looking for luxurious accommodation with sweeping views of Melbourne this is not the place for you, but if you are looking to put your head down in clean room in a great location this hotel will fit the bill.

Stayed: August 2014, travelled with friends
Thank Wallace049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erdi G, Manager at Mercure Welcome Melbourne, responded to this reviewResponded 11 August 2014

Dear Wallace049,

Thank you for your review. As a Senior Contributor we appreciate your honest feedback and for highlighting our positive features.

Looking forward to welcoming you back!

Kind regards,
Alex Mihardja, Opeartional Project Manager

PS: For your time & effort in submitting your feedback through Tripadvisor, we will be selecting one lucky winner at the end of August to receive a voucher for 1 night accommodation & breakfast valid for 6 months. Thank you and good luck.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

This is a great little place in the heart of the city, it's a easy place to stay as you can walk every were. Use the valet parking system that they have as it easy and convenient to use. Rooms are small but clean and modern.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank marmite59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erdi G, Manager at Mercure Welcome Melbourne, responded to this reviewResponded 11 August 2014

Dear Marmite59,

It's great to see such positive comments from a Senior Contributor. We're pleased that you enjoyed your stay with us.

The location of the hotel would have been one of the greatest advantages of your stay. As you mentioned you are in the centre of the city and you can pretty much walk every where, and the valet service is indeed a very convenient option to take advantage of.

WE thank you again for your kind words & we look forward to your next visit.

Kind regards,
Alex Mihardja, Operational Project Manager

PS: For your time & effort in submitting your feedback through Tripadvisor, we will be selecting one lucky winner at the end of August to receive a voucher for 1 night accommodation & breakfast valid for 6 months. Thank you and good luck.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erdi G, Manager at Mercure Welcome Melbourne, responded to this reviewResponded 11 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 August 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erdi G, Manager at Mercure Welcome Melbourne, responded to this reviewResponded 11 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 August 2014

It was a great stay. They have new refurbished toilets and showers. The kitchenette was neat and clean. The housekeeping service is excellent. This was my 4th stay and will definitly visit again. Great Location. Walking distance to the bourke street mall/david jones/myers/H &M. Restaurants round the corner.

  • Stayed: July 2014, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Natasha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erdi G, Manager at Mercure Welcome Melbourne, responded to this reviewResponded 10 August 2014

Dear Natasha D,

Thank you for your positive review.
We appreciate your continuous patronage and your kind words.
WE look forward to your next visit.

Kind regards,
Alex Mihardja, Operational Project Manager

PS: For your time & effort in submitting your feedback through Tripadvisor, we will be selecting one lucky winner at the end of August to receive a voucher for 1 night accommodation & breakfast valid for 6 months. Thank you and good luck.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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