We stayed at Darling Towers on Collins for the weekend, unique way of checking in with having to proceed to the 8th floor. The lady that checked us in was lovely and couldn't do enough for us even managing to get us an early check in and upgraded us to a 2 bedroom apartment.
From that point onwards things started to go down hill, we droped our bags in the room and began to do the touristy things around Melbourne, on returning to apartment realised the kettle did not work, we rang reception and was told housekeeping would bring one up to our room different person on reception however still pleasent. When kettle arrived over an hour and half later the housekeeper we asked for another towel and was told in no uncertain terms that we would just have to wait. Well to cut a long story short this was the trend for the rest of the stay, even to the point when we called reception in the middle of the night because our smoke alarm was beeping we were told to wait for someone to look at it in the morning.
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