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“Perfect location, great value!!”

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Pensione Hotel Melbourne - by 8Hotels
Ranked #45 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 14 August 2013

Have now stayed at the Pensione 4 times, each time for footy weekends in Melbourne,twice with my wife and twice on my own.
The location is perfect for a footy weekend, a short walk from Southern Cross station and the Skybus stop, close to Crown Casino, walking distance to MCG and Etihad, short walk to the city centre and Chinatown and even walking distance (a long walk) to Lygon street restaurants.
Although the rooms are quite small, they are clean, and considering its central location, reasonably quiet.
The single room is very small. but enough for 1 person....
Will definitely be staying here again.....

  • Stayed: June 2013, travelled solo
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1  Thank Durbundo1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this reviewResponded 20 August 2013

Dear Durbundo1966,
Thank you for taking the time to review your stay!
We are delighted to hear that our little hotel has become your home away from home and that you have enjoyed each of your stays with us. The Pensione team really value all our return guests and certainly try to ensure that everyone is well looked after. Should we ever be able to assist you with anything for your next stay please do not hesitate to ask.
We hope to welcome you again soon!
Warm Regards
Calisha and Pensione Team

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2,145 - 2,151 of 2,685 reviews

Reviewed 13 August 2013

Second stay I stayed in a double room on Spencer Street side. I thought the tram noise would be a problem as I sleep during the day but the double glazed windows worked wonders. A good size room for one or a couple who love each others company.
Third stay I had a petite double, suited me, but would be squishy for 2.
All bathrooms have been the same size and all rooms have been clean & tidy.
My last stay I couldn't check in early & reception said they would call me when a room was ready. All the hotels say this but this is the only hotel that has ever rang, well done.
I am really surprised how quiet this hotel is as others I have stayed in close by are noisy.
Great Kebab place around the corner on Flinders St.
Great Bacon & Eggs, Riverside Cafe, corner Flinders St & Highlander lane Mon- Fri.
I'm booked again in an Original Double room in November. I'll let you know what it's like.

  • Stayed: April 2013, travelled solo
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2  Thank ledj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this reviewResponded 20 August 2013

Dear ledj2,
Thank you for taking the time to review your stay!
It is great to hear how much you have enjoyed your time with us and that you appreciated the phone call notifying you that your room was ready. The Pensione team certainly try to look after all our guests and we can understand that at the end of a long trip there is no greater relief than being able to have a bit of R and R!
Please let us know if there is anything that we can do before your stay in November to ensure that you are well looked after.
We are very much looking forward to welcoming you back!
Warm Regards
Calisha and Pensione Team

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Reviewed 11 August 2013

The Pensione Hotel popped up as close by to the venue for a workshop at the Melbourne Conference and Exhibition Centre I was attending for one day. Booking was easy, and a last-minute change to the room size (from a double up to a triple as I would now have a companion for the trip) was simple and quick. The hotel was well-positioned, lovely decor and everything went smoothly. The room was small but adequate, clean and tidy with all that I needed. Although my room was right by the lift lobby for the second floor, noise was minimal, including street noise. The bathroom, as so many comment upon, is tiny and would be hard to navigate for the more 'fluffy sized' amongst us, but at 35 weeks pregnant, even I managed okay in there. We had a cooked breakfast in the morning and were very happy with the options available and the price, and the hotel was located close enough for an easy walk to the MCEC. I would be happy to recommend this hotel again.

  • Stayed: August 2013, travelled on business
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1  Thank Kathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this reviewResponded 20 August 2013

Dear Kathy R,
Thank you for taking the time to review your stay!
We are thrilled to hear that you had such a great stay with us and that you made such great use of our location! We are indeed lucky to be so close to the MCEC that it makes Pensione an ideal hotspot for all our conferencing guests.
Thank you also for your feedback in regards to our newly branded café Olivier’s! It is great to hear that our menu is doing so well and we were able to provide you with a yummy breakfast.
Should you ever wish to stay with us again, or indeed any of our 8 Hotels properties within Australia or abroad, please do not hesitate to contact our friendly reservations team who would be delighted to make enquiries on your behalf.
All the very best with the bubs!
Warm Regards
Calisha and the Pensione Team

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Reviewed 11 August 2013

We stayed here for 3 nights in early August and whilst the bed was very comfortable and staff very friendly it is in need of being maintained. As reported in earlier posts the bathrooms are extremely small, I mean really small, only one person can fit in at any time. In room 333 (superior room) some bathroom tiles are missing and a very poor patch up of a repair was completed. The down side of this hotel is they don't have a safe and at reception they only have very small safety boxes which don't fit an ipad or kindle so had to carry these around for 3 days. The other down side is they charge for wifi, I just cannot understand why this is the case. We stayed another 3 nights at a close by hotel which had safes and wifi included. Overall rating was average.

Room Tip: If you elect to stay here choose a superior double at the very least.
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  • Stayed: August 2013, travelled as a couple
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1  Thank tenby50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this reviewResponded 20 August 2013

Dear tenby50,
Thank you for taking the time to review your recent stay.
Firstly please allow us to say how glad we are that you enjoyed our bedding and that our friendly team were able to make such a great impression on you! The team certainly do pride themselves on looking after all our guests like family and our daily interactions are the best part of our jobs.
I’m sorry to hear however of any difficulties you faced in regards to our bathrooms. Unfortunately due to the heritage listing of the building we are unable to make any structural changes to the rooms however we are currently undergoing light renovations in order to maximize as much space as possible.
In regards to our WIFI charges the Pensione has many options available when booking which often include the WIFI for free or a discounted price. Should you wish to stay with us again please feel free to contact our friendly reservations team who will certainly look after you with a great deal!
We hope to once again have the opportunity to accommodate you at the Pensione Hotel Melbourne.
Warm Regards
Calisha and the Pensione Team

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Reviewed 11 August 2013

I spent 4 nights at the hotel. The room is small and at ground floor. Looking out of the windows, it is just brick wall and no street view. I tried their breakfast, but would rather had it outside the hotel. The location of the hotel is walking distance to the airport shuttle bus terminal, which is perfect if you are taking the shuttle bus. The room is clean, but I spotted some ants near the door. Overall, it is still a good stay.

  • Stayed: July 2013, travelled with friends
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1  Thank Gonzales28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this reviewResponded 20 August 2013

Dear Gonzales28,
Thank you for taking the time to review your recent stay.
We are glad to read that you enjoyed your time with us and found our location handy to the shuttle. My sincerest apologies for the ants that you encountered near the door of you room. This is certainly something we have never heard of before! Having read your feedback, I have the housekeeping team on the lookout. Should we find anything we will most definitely action immediately! I was pleased to read however that you found your room clean. Should you ever wish to stay with us again or indeed any 8 Hotels property within Australia or abroad, please feel free to contact our friendly team who will certainly ensure you are well looked after.
We hope to see you again soon!
Warm Regards
Calisha and the Pensione Team

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Reviewed 3 August 2013

In a city with massively overpriced accomodation, Pensione is a good value choice. Traveled with a friend and we had a twin room with two single beds. beds were very comfortable, our room overlooked the street but apart from the odd train hurtling past it was fairly quiet. The rooms were basic but tidy- the bathrooms are the smallest I have ever seen! Breakfast was fairly average, the berries and yogurt were nice but it would have been nice to have hot food included in buffet breakfast. We had a lot of issues with our room card not working but we were assured they were working on fixing the problem. The location is great, near the river, aquarium and casino and a tram right out front or just around the corner, to take you almost anywhere. Rooftop nice place to take a pizza from the terrific little pizza bar up the street. Staff were helpful- especially when our airport transfer NEVER ARRIVED!! DO NOT BOOK STARBUS!! Starbus do not know what they are doing and will out and out lie to you! I don't know whether it's because they are mostly new australians or just badly trained, but I would not recommend taking starbus to get anywhere!

  • Stayed: May 2013, travelled with friends
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3  Thank pathwinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this reviewResponded 5 August 2013

Dear pathwinder,
Thank you for taking the time to review your stay!
We are thrilled to hear that you had a fantastic stay with us and enjoyed our central location. We are so fortunate to be right in the mix of some of Melbourne’s best tourist attractions making Pensione an ideal place to explore our amazing city!
Thank you also for the feedback in regards to our breakfast. Whilst the continental buffet breakfast has a great selection of options we can certainly understand that nothing beats a hearty breakky before setting out for the day. May I suggest you try our a la carte menu for your next stay which has lots of fantastic options to choose from.
We are also sorry to hear that you had such a terrible experience with Starbus! Please feel free to contact our friendly team here at the Pensione for your next stay who can certainly assist you with other options to bring you to and from Melbourne Airport.
We hope to be able to welcome you again soon!
Warm Regards
Calisha and the Pensione Team

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Reviewed 27 July 2013

Got a great deal with late check out and breakfast.

Hotel is very cute, staff are really helpful and friendly.

We got upgraded to a triple room which was very spacious.

Only gripe with the room was the bathroom was rather small - tiny sink which resulted in a bit of splashing, not a deal breaker though.

Hotel is in a great location, within walking distance to Southern Cross Station and most points of interest in the CDB.

For the price and location, A+ from me!

  • Stayed: July 2013, travelled as a couple
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3  Thank kathy_kangaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this reviewResponded 29 July 2013

Dear kathy_kangaroo,
Thank you for taking the time to review your recent stay!
We are thrilled to hear that you made such great use of our location and thank you for the kind words in relation to our team! Please accept our apologies however if you had found our bathroom facilities difficult to use, we are currently undergoing light maintenance in all our bathrooms in order to help improve comfort and use.
Should you ever be returning to Melbourne or wish to stay in any of our other 8Hotels properties within Australia or abroad, please feel free to contact our friendly reservations team who would be delighted to look after you for your next stay.
We hope to welcome you again soon!
Warm Regards
Calisha and the Pensione Team

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Additional Information about Pensione Hotel Melbourne - by 8Hotels

Address: 16 Spencer St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
#4 Best Value Hotel in Melbourne
#18 Business Hotel in Melbourne
#45 Romantic Hotel in Melbourne
Price Range: £57 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pensione Hotel Melbourne - by 8Hotels 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Modelled on the original European pensione hotels, the Pensione Hotel Melbourne combines original turn of the century building features with modern design and soft tones, creating a warm and inviting atmosphere.Set behind a beautiful Heritage-listed façade, the Pensione Hotel offers boutique interiors, breathtaking hospitality and incomparable value for money.Featuring all the desired hotel amenities, with warm and inviting staff that have a great knowledge of the local area, the Pensione is perfectly suited as a base to explore Melbourne. ... more   less 
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Also Known As:
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne

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