We checked in easily with nice friendly staff, she told us, in an apologetic way, that we had a room with 2 single beds on the ground floor. Have never stayed in a down stairs room before but we were happy with any room just so long as we can sleep and not get disturbed.
The room was quite small, but easy to fit in, the bathroom was obviously for someone needing wheel chair access as the bathroom was quite large with a seat in the shower. Good they have these we just did not need that facility, fortunately. The beds were very comfortable and the only real downside from my point of view is that there were no windows to open, and from my friends point of view there was a bit too much light spill from the one window that coped the hall lighting all night. There was a blind, which we used the next night and she said it was much better.
We had issues with Optus coverage for both our mobile phones and our Internet dongle, the hotel went out of their way to assist and gave us complimentary internet to help solve this issue.
They have good secure storage for your luggage s we had to check out at 10:00am and our flight was not until 5:00pm, that is a good bonus.More
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