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“Location, location,location”

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Pensione Hotel Melbourne - by 8Hotels
Ranked #40 of 159 Hotels in Melbourne
Certificate of Excellence
Perth, Australia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Location, location,location”
Reviewed 27 May 2014

Great location for Convention centre, casino and transport to anywhere in Melbourne with trams just outside the door and Southern cross station down the road. Comfortable beds, friendly service. Will definitely stay there again.

Room Tip: Some rooms are smaller than others, if spending a lot of time in room then ask for a bigger one. If...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sunflower1712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, 2 June 2014
Dear Sunflower1712,
Thank you for reviewing your stay.
We are so pleased to read that you made such great use of our location – we certainly are quite lucky to be so close to many of Melbourne’s hot spots!
Should you ever be travelling to Melbourne again or indeed and of our 8 Hotels properties within Australia or abroad, please feel free to contact our friendly reservations team who will certainly ensure you are well looked after.
We look forward to welcoming you again soon!
Warm Regards
Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,261 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (286)
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bendigo
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 May 2014

This hotel was great to stay in as we needed to get to the Melbourne entertainment and convention centre. It was in easy walking distance. Scott from the restaurant was very friendly and helpful. The only thing stopping me from giving this an excellent review was the width of the shower door its very small. I was informed it had something to do with its heritage listing, but i was always under the assumption that heritage listing was to do with the outside of the building and not the inside, but otherwise a great stay would stay there again

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julesp12Bendigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, 2 June 2014
Dear julesp12Bendigo,
Thank you for taking the time to review your stay.
We are thrilled to hear how much you enjoyed our location and thank you for the kind words in relation to our café team! My apologies however for any difficulties you faced in regards to your shower. The heritage listing of the building forbids us from being able to make any structural changes to the property however we do have several rooms with larger shower screens. Please feel free to contact us our friendly reservations team who will certainly do their best to allocate you to one of these room types.
We look forward to having the opportunity to look after you again soon!
Warm Regards
Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 25 May 2014

I stayed for one night at this hotel due to it's prime location in the city and its price was low for a 4 star property.

I booked a special deal for 1 night at the Pensione Hotel to visit friends in town. I used the hotels online booking tool which I recommend checking out. You save cash by booking directly through the companies website. I flew into Melbourne and took the airport Skybus to central, from there I was able to walk to the hotel which was so close even taking into consideration luggage. There are plenty of transport options in this part of town so there is really no need for a car,in fact I walked everywhere once I arrived.

I was given a midday check out and a continental breakfast was free as part of the rate. The hotel is close to all amenities including the Crowne Entertainment precinct, restaurants, coffee/cake, and pretty much everything else.

They also included wifi which was free and the late check out was also free as part of the special.








  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hank33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, 26 May 2014
Dear Hank33,
Thank you for your recent review.
We are delighted to hear how much you enjoyed our location and that we were able to offer you such a fantastic deal! With so many options available we will always guarantee our guests the best available rate and ensure that everyone who visits the Pensione will be well looked after.
Should you ever wish to return to Melbourne or indeed any of our other 8 Hotels properties, please feel free to give our friendly reservations team a call who would be delighted to make enquiries on your behalf.
We hope to see you again soon!
Warm Regards
Calisha and the Pensione team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 May 2014

Spent two nights during April. I wasn't expecting much, but was really surprised with the hotel. It was much better than expected, the place was nicely decorated. We booked a refurbished double room. I was extremely happy with it. It was clean and modern. I was happy with this standard of room. It wasn't a large room, but we were comfortable. We had free continental breakfasts included. This was a nice start to the day. Staff were also very helpful. i would definitely recommend the hotel. Only problem for us was the distance from Swanston Street, but the tram stop and southern cross station is close.

Room Tip: Try to book one of the refurbished rooms.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sherry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, 18 May 2014
Dear Sherry P,
Thank you for your recent review!
We are thrilled to read how much you enjoyed our facilities and thank you for the kind words in relation to our team – we certainly are lucky to have such a lovely bunch! We would relish the opportunity to welcome you again, please feel free to contact our reservations team for your next stay who will certainly look after you.
We look forward to welcoming you again soon!
Warm Regards
Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 May 2014

Excellenty located, and Ok for the very competitive price - you get what you pay for. Nice looking design off-sets the tiny, tiny rooms and bed with my legs dangling at least a foot over the end (I'm 6'6"). The upsides didn't however offset the techno base thumping (allegedly from the backpacker's next door) till 3AM, resulting in a very short and disturbed night.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mvandervlugt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, 18 May 2014
Dear mvandervlugt,
Thank you for taking the time to review your recent stay.
Firstly please allow us to apologize for any distress you may have experienced with regards to our noisy neighbors. We are currently looking at installing double glazing in all ground floor rooms to make them more comfortable for our guests and are in constant communication with the backpackers next door to ensure they are considerate of our guests. Our team is available 24 hours per day and I am confident had you mentioned it to our friendly staff they would have certainly assisted you with moving to a much quieter area of the hotel.
My apologies also for your difficulties with the bedding, we do have several King rooms available, should you ever wish to stay again please contact our friendly reservations team. We would love to be able to accommodate you in one of these rooms.
Warm Regards
Calisha and the Pensione Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broadbeach, Australia
1 review
Reviewed 4 May 2014

My partner and i celebrated our anniversary at the property recently and found it to be a beautiful boutique property in a great location, close to Southern Cross Station, the flinders Street tram line and the Crown Casino complex. The staff were friendly and knowledgable and the barrista's were excellent.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank natalie f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, 5 May 2014
Dear Natalie f,
Thank you for taking the time to review your recent stay!
Firstly congratulations on your anniversary! We are delighted to read that you chose to spend it with us here at the Pensione and hope you had a fantastic time in Melbourne. Thank you also for the kind words in regards to our team – they certainly do make a great coffee! Should you ever be travelling to Melbourne or indeed any of 8Hotels properties within Australia or abroad, please do not hesitate to contact our friendly reservations team who will certainly ensure you are well looked after.
See you soon!
Warm Regards
Calisha and the Pensione Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avenel, Australia
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 May 2014

My son bought me concert tickets and a night at this hotel. Fabulous night. Hotel room was immaculate, bathroom very tiny but the bed linen more than made up for it, just divine. Had everything we needed and the location is fantastic being just across from Spencer Street Station.

Room Tip: Various rooms to choose from - ours had a Queen bed and a single bed. there's a lift so doesnt r...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CWriggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calisha_Allsworth_HM, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review, 5 May 2014
Dear CWriggles,
Thank you for your lovely review.
We are thrilled to hear of your experience at the Pensione and hope you had a wonderful time at your concert! We are also glad to hear how much you enjoyed our Microcloud bed toppers – all the team here have them at home and love them. You can make a purchase online if you like! Should you ever be traveling to Melbourne again please feel free to give us a call for your next stay and our friendly reservations team will certainly look after you.
Warm Regards
Calisha and the Pensione Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pensione Hotel Melbourne - by 8Hotels

Property: Pensione Hotel Melbourne - by 8Hotels
Address: 16 Spencer St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
#6 Best Value Hotel in Melbourne
#18 Business Hotel in Melbourne
#39 Family Hotel in Melbourne
#45 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Pensione Hotel Melbourne - by 8Hotels 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Modelled on the original European pensione hotels, the Pensione Hotel Melbourne combines original turn of the century building features with modern design and soft tones, creating a warm and inviting atmosphere.Set behind a beautiful Heritage-listed façade, the Pensione Hotel offers boutique interiors, breathtaking hospitality and incomparable value for money.Featuring all the desired hotel amenities, with warm and inviting staff that have a great knowledge of the local area, the Pensione is perfectly suited as a base to explore Melbourne. ... more   less 
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Also Known As:
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne

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