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“Pity about the internet charge”

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The Sebel Melbourne Flinders Lane
Ranked #18 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 24 February 2013

An excellent suite hotel. The suite had a full kitchen (with dishwasher).
It would be excellent for a long stay.
However, guests are given 30 minutes free internet access a day - this is one block of 30 minutes - and further use is $5 per 30 minutes.
Hotels catering for business travellers should include internet access in the rate.
Charging for internet is like charging for hot water.

  • Stayed: February 2013, travelled as a couple
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3  Thank ken n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this reviewResponded 27 February 2013

Dear kwnkillcare,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne. We are sorry to read that you were disappointed with the internet access charges. Our General Manager of Hotel Operations is reviewing the current provider. Your comments have been passed on.
We are pleased that you enjoyed your apartment, and we look forward to welcoming you again in the future.

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415 - 421 of 580 reviews

Reviewed 16 February 2013

  • Stayed: February 2013, travelled as a couple
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Thank dinomasters
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this reviewResponded 18 February 2013

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Reviewed 27 January 2013

Stayed for four days over the Australia day weekend and Tennis. It's in a great spot, right near the station / trams and free ones run to Rod Laver arena all day. Apartments have a very contemporary fit-out, we really liked them. Only negative is that they dont clean the rooms every day.

  • Stayed: January 2013, travelled with friends
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1  Thank blairegourmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this reviewResponded 30 January 2013

Dear blairegourmand,
Thank you so much for taking the time to post your review after your recent stay at Grand Mercure Melbourne Flinders Lane. What a great time to stay in Melbourne! Being unserviced apartments cleaning takes place after each guests checks out. However a mid-stay clean can be arranged with Reception at any time. Despite this, we are pleased that you enjoyed your apartment.
We hope that you enjoyed the tennis and Australia Day celebrations. Again, we thank you for your review and look forward to welcoming you back again in the future.

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Reviewed 25 January 2013

The hotel is impeccably clean and beautifully decorated. It's comfortable and the staff are incredibly friendly and efficient.
We stayed in an apartment and a friend was in a king room. Both rooms were very spacious.

  • Stayed: January 2013
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Thank melinda075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this reviewResponded 30 January 2013

Dear melinda075,
Thank you very much for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are delighted to read that you enjoyed your stay in particular the cleanliness, décor and service you received from our wonderful staff.
We look forward to welcoming you again in the future.

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Reviewed 23 January 2013

  • Stayed: December 2012, travelled as a couple
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Thank RobynPerth_Australia
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 19 January 2013

Wow! This was so much better then we had anticipated. Superb, helpful staff, a beautiful well-appointed room, a great courtyard to sit outside and, most important, a great bed. They say you decide in the first 14 seconds if you like a house? Same applies to holiday accommodation. We decided straight away that we would be coming back to these apartments. In fact, we have already booked a return visit.

  • Stayed: December 2012, travelled as a couple
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1  Thank Terri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this reviewResponded 20 January 2013

Dear Terri D,
Thank you for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are so pleased to read that you were very pleasantly surprised by these great apartments. Thank you for booking your next visit - we look forward to welcoming you!

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Reviewed 12 January 2013

All the mod cons. Very tastefully decorated. Large room, large bathroom. Ironing board, iron, hair dryer, ipod dock/alarm clock, input for all the modern electronic equipment (for movies etc), large flat screen, comfy bed and pillows, safety box, plenty of cupboard and storage space - everything you need is here. Only "complain" would be not having enough time spent in this lovely room!!
Window looking into a lovely small quiet courtyard. Lovely lobby, friendly staff, professional. Very safe, keycard entry in lift up to floors, after 11pm, keycard entry by side entrance. Centrally and very conveniently located near Flinders Station, corner Elizabeth and Flinders Lane. Walking distance to everything in this vibrant and lively beautiful city of Melbourne. Tram stop closeby. Get to everywhere from here.

  • Stayed: January 2013, travelled as a couple
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Thank Tweetcoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at The Sebel Melbourne Flinders Lane, responded to this reviewResponded 15 January 2013

Dear Tweetcoz,
Thank you so much for taking the time to post your review after your stay at Grand Mercure Melbourne Flinders Lane. We are delighted to read that you thoroughly enjoyed the apartment so much so you wanted to stay for longer! We agree that these apartments are located in a great spot for everything Melbourne has to offer.
Again, we thank you for your review and look forward to welcoming you again - maybe for longer next time!

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Additional Information about The Sebel Melbourne Flinders Lane

Address: 321 Flinders Lane, Melbourne, Victoria 3000, Australia (Formerly The Sebel Melbourne Flinders Lane Apartments)
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Melbourne
#17 Luxury Hotel in Melbourne
#37 Family Hotel in Melbourne
#41 Business Hotel in Melbourne
Price Range: £130 - £299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sebel Melbourne Flinders Lane 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Sebel Melbourne Flinders Lane was completely refurbished in September 2011, when it celebrated its 90th anniversary. The refurbishment design philosophy drew inspiration from the early "fashion house" days with a view of creating an expression of sophisticated elegance, through an individual design concept that would remain unique to The Sebel Melbourne Flinders Lane. The result has turned this "all suite" apartment building into a market leading boutique hotel. Presented is a contemporary range of sophisticated one bedroom suites that infuse modern design philosophies with the architectural and historical heritage of the building. Archival Melbourne scenes are displayed in the black and white artwork that adorn the corridors, evolving into a celebration of Melbourne's modern icons throughout the suites. With the retention of the original detailed cornice and architraves, blended with contemporary designer furniture and fittings and modern state of the art appliances, the change is exceptional. The sophisticated colour palette is the key design element, from charcoal European bathroom tiles, contrasted by the white, chrome and glass designer fixtures to the use of dark veneers, stainless steel, leather and stone throughout the design.New Guest Features include The Courtyard which is a European inspired inner city escape that provides guests with an intimate courtyard garden to share a drink with friends or to simply relax and escape the hustle and bustle of the city. While the days of fashion are well in the past at 321 Flinders Lane, those looking for a fashion experience will not be disappointed with The Sebel Melbourne's Flinders Lane location. Ideally located between Elizabeth and Queen Street, it is in close proximity to Melbourne's shopping, and entertainment district with the added benefit of having Melbourne's famous cafe culture and the iconic Flinders Street Station right around the corner. ... more   less 
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Also Known As:
Grand Mercure Flinders Lane Apartments Hotel Melbourne
Mercure Hotel Melbourne
Accor Hotel Melbourne

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