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“Best beds ever” 5 of 5 bubbles
Review of Grand Hyatt Melbourne

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Grand Hyatt Melbourne
Ranked #21 of 158 Hotels in Melbourne
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best beds ever”
5 of 5 bubbles Reviewed 20 November 2013 via mobile

Our second stay in the Grand Hyatt and we could not fault it. I was surprised to read comments about the service as we found all the staff charming and helpful, the service good in the restaurant when we ate thre and the food delicious.

The beds are the most comfortable we have ever slept in. The Club lounge serve a good continental breakfast and a nice selection of wine with very substantial canapés and nibbles in the evening from 6 to 8pm.

We will certainly stay here again on our next trip to Melbourne.

Stayed November 2013, travelled as a couple
Helpful?
Thank Patricia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 4 December 2013
We are glad to hear you had an enjoyable stay with us.
Your wonderful comments are greatly appreciated and have been shared with the team here at Grand Hyatt.
Thanks you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,832 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (564)
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English first
Stamford, Connecticut
Level Contributor
9 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 20 November 2013

I stayed at this hotel for three nights and found the hotel to be idealy located and the rooms and staff were first class. From my room I was able to view the river, the cricket ground, tennis areana and the Australian Rules stadium. This is a hotel I will stay at again.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 4 December 2013
It is great to hear you enjoyed your stay with us and took advantage of our central location. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 19 November 2013

I have stayed a few times at the Grand Hyatt and am yet to find a fault. Location is the big plus as it is a very easy walk to most of the key attractions and shops in Melbourne. I'll be back on my next visit.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank edward r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 4 December 2013
We are glad to hear you had an enjoyable stay with us.
Your wonderful comments are greatly appreciated and have been shared with the team here at Grand Hyatt.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

In February this year I stayed at the Grand Hyatt for 2 nights and it was a wonderful experience. I booked an accommodation package that included a $100 spa or meal credit which was put towards the urban oasis spa package. I would certainly recommend this hotel for business or pleasure not only for the convenient location but the overall service. The room was incredibly clean and decor elegant and sophisticated, room service was an exceptionally well priced and staff were more than happy to help with any requests. Certainly a 5 star hotel!

  • Stayed February 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HotelGuest201311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 4 December 2013
We are glad to hear you had an enjoyable stay with us.
Your wonderful comments are greatly appreciated and have been shared with the team here at Grand Hyatt.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

We stayed at the Grand Hyatt for 1 night with our 4 year old boy. We booked through lastminute.com.au and it was a secret hotel so we were very happy to end up there. The staff were exceptionally friendly and helpful.
The room was very comfortable. The bed was super comfortable and the hotel ended up bringing in a single bed for our little boy to sleep on. It wasn't just a roll away bed, but a very comfortable single bed (which I ended up sleeping in !!).
We had a swim at the pool which is not the best pool I have seen in these sort of hotels but I think it is more of a gym pool than a relaxation pool as there were no lounge chairs and the pool area lacks a bit of character.
The hotel itself was gorgeous though. The bathroom in our room was spacious and clean and although we had a "back room" we loved the view of the neighbouring buildings and birrarung mar.
The best thing we did was order room service breakfast. We ordered a couple of items from the menu - scrambled eggs, pancakes, toast, orange juice, coffee and cereal. We were able to share the breakfast between the 3 of us and it was nice to have a bit of everything. It beat roaming the streets trying ot find a breakfast place with our little boy. We ate in comfort, unhurried, in our pjs and our ittle boy could play with his toys while we enjoyed our coffee. It certainly was the highlight.
The fire places in foyer also were an eye-opener for our son and he loved walking into the opulent foyer, saying "Wow, is this where we're staying mum?". We would highly receommend a stay here. It's close to birrarung mar, federation square and all city sites.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Manuela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 4 December 2013
We are thrilled to hear you and your family had an enjoyable stay with us.
Your wonderful comments are greatly appreciated and have been shared with the team here at Grand Hyatt.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

This hotel has it all. Great location, friendly staff, lovely rooms. I had club access which was just superb. Excellent views of the city are matched by lovely club surrounds where the staff cannot do enough for you. I could have stayed here forever. Some clubs feel crowded and rushed - they Grand Hyatt Melbourne was just perfect in everyway. They know how to do things the right way. Get a new pool area and it would be perfect.

Room Tip: I had a corner spa room which was lovely and with club access it was just great
See more room tips
  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zhangram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 4 December 2013
We are glad to hear you had an enjoyable stay with us.
Your wonderful comments are greatly appreciated and have been shared with the team here at Grand Hyatt. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UAE
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 November 2013 via mobile

Very nice atmosphere and the room was cleaned, well furniture and comfortable. Furthermore, the location of the hotel was great everything is around you all the brands shops and restaurant are too close to the hotel. I recommended for everyone

Stayed November 2013, travelled as a couple
Helpful?
Thank Rocha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 4 December 2013
We are glad to hear you had an enjoyable stay with us. Your wonderful comments are greatly appreciated. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Melbourne

Property: Grand Hyatt Melbourne
Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#20 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Official Description (provided by the hotel):
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt

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