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“great service and location!”

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Grand Hyatt Melbourne
Ranked #23 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 1 May 2014

Stayed in the Grand Hyatt for 5 nights over the Easter long weekend. Hotel was in a fabulous location - walking distance to the Bourke St mall area and also to Fed Sq and the Rod Laver Arena. Was very pleased that the hotel allowed for an early check-in when I arrived at 1100H without any hassle, and even allowed a late-check out upon request. great service :)

the bed was comfy and pillows were good. room was kept clean all the time by the staff. although i had a bit of an issue with the bathroom's water pressure and hot water - there was no hot water for a while. but the service staff were quick to respond and managed to resolve the issue in no time.

such service and the great location will keep me coming back to stay here should i visit Melbourne again.

thank you for the great Hyatt experience.

  • Stayed: April 2014, travelled with friends
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Thank flim30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,476 - 3,482 of 4,565 reviews

Reviewed 30 April 2014

Always a delight, the Grand Hyatt never disappoints. The staff are superb and genuine. The Grand Club is wonderful and the staff in the Club are some of the best I have ever encountered at a hotel. A special mention has to go to Bubpha, Emmanuelle and John - they go well and truly above and beyond.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Alexandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

Even though we live near Melbourne, the Grand Hyatt was the perfect choice for our mini-break and we felt like we were on holiday! Everything about the hotel and our room exceeded our expectations. We will be staying much longer next time to take advantage of everything they have to offer!

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Natasha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

We had three days of being pampered and spoiled in this calm oasis in the middle of a busy city. Its proximity to the shops and public transport enable pleasant forays into the surrounding suburbs and nearby museums. The staff are friendly and very helpful. The quality of food and beverage on offer at breakfast were of the highest quality. Highly recommend!

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank 746kerrya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

Overall excellent choice for business travel although some areas of service in the restaurant and lobby lounge need management attention. Be sure to visit the Regency Club as the staff make the entire experience delightful.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Frank D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

Great service, great room, great views. Staff were very friendly and helpful. Grand club room was very nice as well. The room was very tidy and bed was very comfortable. Views were absolutely stunning. Really enjoyed our stay.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Roy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

I love visiting the Grand Hyatt - always friendly and warm service. The rooms are clean and large, food choices wide and it is in the heart of the city. It always feels like coming home and I will not stay anywhere else.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hyatt Hotels
Thank JWPisces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Melbourne

Address: 123 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Price Range: £141 - £405 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 550
Official Description (provided by the hotel):
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 550 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt

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