We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“my experiance” 5 of 5 bubbles
Review of Grand Hyatt Melbourne

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grand Hyatt Melbourne
Ranked #21 of 158 Hotels in Melbourne
Certificate of Excellence
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
“my experiance”
5 of 5 bubbles Reviewed 5 May 2014

the hotel facility where great the rooms where a great place to stay and the bed you felt as if you cradled to sleep i had good nights sleep because of it and the staff were a real credit to the hotel

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank jfi483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,834 reviews from our community

Traveller rating
    2,408
    910
    338
    108
    70
See reviews for
544
1,483
180
1,177
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (564)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Victorian
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

We had an overall lovely stay with a "Grand Night In" package, which included valet parking, an in-house movie, breakfast and a late checkout. Our only qualms were that our room was located near the noisy elevator area and a call to the operator went unanswered after ringing for a minute and there was no call forwarding or answering service.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank HolidayMaker859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

I stayed at the Grand Hyatt for a weekend break. The hotel is really lovely and would recommend. The rooms were really nice and spacious, really nice hotel bar / restaurant and the staff were the real gem - nothing was too much trouble and they were exceptionally polite. Will return.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

Stayed at the Grand Hyatt for 4D3N and an additional 2D1N for my honeymoon and my husband and I absolutely enjoyed the rooms. Nothing's better than clean sheets, a spacious room and a lovely view of the city.

Service at the check-in/out counter was smooth and fast. Appreciated them taking note of our early 8am check-in.

Minor gripe about the rooms (on both check -ins) was that the toilet wasn't in the best condition as it should for a 5-star hotel:
1) On both check-ins, the bath tubs were definitely not cleaned for some time - I used the small towel provided and gave it a wipe down and there was dust on it.
2) The hair dyer on my first check-in was quite gross, it was clogged at the back. Got it changed with room service for a clean one.
3) On both check-ins, we only had 1 set of tooth brush when we were travelling in a pack of 2
4) On the 2nd check-in, there weren't any room slippers. Called for room service, and they only brought one pair up. Couldn't bring myself to make another call.

Small things do go a long way, and I hope Grand Hyatt Melbourne can pay attention to them.

Other than that, we enjoyed our stay and will be back. Ps. your room service food is pretty awesome.

Room Tip: I requested for a quiet room and got the corner rooms on both check-ins. Loved it.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ytooge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 May 2014

Stayed in the Grand Hyatt for 5 nights over the Easter long weekend. Hotel was in a fabulous location - walking distance to the Bourke St mall area and also to Fed Sq and the Rod Laver Arena. Was very pleased that the hotel allowed for an early check-in when I arrived at 1100H without any hassle, and even allowed a late-check out upon request. great service :)

the bed was comfy and pillows were good. room was kept clean all the time by the staff. although i had a bit of an issue with the bathroom's water pressure and hot water - there was no hot water for a while. but the service staff were quick to respond and managed to resolve the issue in no time.

such service and the great location will keep me coming back to stay here should i visit Melbourne again.

thank you for the great Hyatt experience.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank flim30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

Always a delight, the Grand Hyatt never disappoints. The staff are superb and genuine. The Grand Club is wonderful and the staff in the Club are some of the best I have ever encountered at a hotel. A special mention has to go to Bubpha, Emmanuelle and John - they go well and truly above and beyond.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Alexandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coburg, Australia
1 review
5 of 5 bubbles Reviewed 29 April 2014

Even though we live near Melbourne, the Grand Hyatt was the perfect choice for our mini-break and we felt like we were on holiday! Everything about the hotel and our room exceeded our expectations. We will be staying much longer next time to take advantage of everything they have to offer!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Natasha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Park Hyatt Melbourne
#6 of 158 in Melbourne
4.5 of 5 bubbles 2,405 reviews
Southbank
The Langham, Melbourne
The Langham, Melbourne
#4 of 158 in Melbourne
4.5 of 5 bubbles 5,162 reviews
Central Business District
The Westin Melbourne
The Westin Melbourne
#15 of 158 in Melbourne
4.5 of 5 bubbles 1,885 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Sofitel Melbourne on Collins
Central Business District
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel
#29 of 158 in Melbourne
4.5 of 5 bubbles 758 reviews
Central Business District
Melbourne Marriott Hotel
Melbourne Marriott Hotel
#12 of 158 in Melbourne
4.5 of 5 bubbles 1,377 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hyatt Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Melbourne

Property: Grand Hyatt Melbourne
Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Melbourne
#5 Family Hotel in Melbourne
#6 Business Hotel in Melbourne
#20 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Official Description (provided by the hotel):
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hyatt Hotels Corporation, Hotels.com, Odigeo and Southall Travel so you can book your Grand Hyatt Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing