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Grand Hyatt Melbourne
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Reviews (4,682)
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3,575 - 3,580 of 4,683 reviews
Reviewed 5 May 2014

the hotel facility where great the rooms where a great place to stay and the bed you felt as if you cradled to sleep i had good nights sleep because of it and the staff were a real credit to the hotel

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank jfi483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

We had an overall lovely stay with a "Grand Night In" package, which included valet parking, an in-house movie, breakfast and a late checkout. Our only qualms were that our room was located near the noisy elevator area and a call to the operator went unanswered after ringing for a minute and there was no call forwarding or answering service.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank HolidayMaker859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

I stayed at the Grand Hyatt for a weekend break. The hotel is really lovely and would recommend. The rooms were really nice and spacious, really nice hotel bar / restaurant and the staff were the real gem - nothing was too much trouble and they were exceptionally polite. Will return.

  • Stayed: May 2014, travelled as a couple
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Thank Sam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

Stayed at the Grand Hyatt for 4D3N and an additional 2D1N for my honeymoon and my husband and I absolutely enjoyed the rooms. Nothing's better than clean sheets, a spacious room and a lovely view of the city.

Service at the check-in/out counter was smooth and fast. Appreciated them taking note of our early 8am check-in.

Minor gripe about the rooms (on both check -ins) was that the toilet wasn't in the best condition as it should for a 5-star hotel:
1) On both check-ins, the bath tubs were definitely not cleaned for some time - I used the small towel provided and gave it a wipe down and there was dust on it.
2) The hair dyer on my first check-in was quite gross, it was clogged at the back. Got it changed with room service for a clean one.
3) On both check-ins, we only had 1 set of tooth brush when we were travelling in a pack of 2
4) On the 2nd check-in, there weren't any room slippers. Called for room service, and they only brought one pair up. Couldn't bring myself to make another call.

Small things do go a long way, and I hope Grand Hyatt Melbourne can pay attention to them.

Other than that, we enjoyed our stay and will be back. Ps. your room service food is pretty awesome.

Room Tip: I requested for a quiet room and got the corner rooms on both check-ins. Loved it.
  • Stayed: April 2014, travelled as a couple
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Thank Ytooge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

Stayed in the Grand Hyatt for 5 nights over the Easter long weekend. Hotel was in a fabulous location - walking distance to the Bourke St mall area and also to Fed Sq and the Rod Laver Arena. Was very pleased that the hotel allowed for an early check-in when I arrived at 1100H without any hassle, and even allowed a late-check out upon request. great service :)

the bed was comfy and pillows were good. room was kept clean all the time by the staff. although i had a bit of an issue with the bathroom's water pressure and hot water - there was no hot water for a while. but the service staff were quick to respond and managed to resolve the issue in no time.

such service and the great location will keep me coming back to stay here should i visit Melbourne again.

thank you for the great Hyatt experience.

  • Stayed: April 2014, travelled with friends
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Thank flim30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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