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“Superb service”

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Grand Hyatt Melbourne
Ranked #23 of 160 Hotels in Melbourne
Certificate of Excellence
Canberra, Australia
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Superb service”
Reviewed 23 June 2014 via mobile

Stayed here for 3 nights for a conference within the hotel. Experience as a delegate, presenter and guest was wonderful - largely because of the amazing staff. Unobtrusive, quietly anticipating then taking care of a myriad of details. Congratulations Hyatt you have the best staff in Australia. Only niggle was that room smelt dusty though it was very clean - maybe the aircon needs a clean! Will definitely stay here again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bernadette b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (597)
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English first
Melbourne, Australia
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 June 2014

The Hyatt is a beautiful hotel, the facilities and service are all excellent, the rooms are clean and very comforatble with floor length windows and we had a wonderful view.
The only fault is thin walls, I could hear next doors plumbing and the early morning room service they ordered next door woke us up.
all in all good value considering the quality of the hotel and rooms and best location for restaurants, theatre etc.
The breakfast buffet was outstanding, the only criticism is they could be a bit quicker with the coffee.

Room Tip: Ask for a high floor with a river view. Stunning
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  • Stayed June 2014, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Encounterbay122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 June 2014

Had a wonderful weekend at the Grand Hyatt and enjoyed a show and then dined at the hotel. The staff were very obliging from the very start when we utilised the valet parking. Not far from the Collins Street shopping and also the City Circle tram. Even a short walk to Southbank or even the MCG. Highly recommended.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaTonyPatont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
52 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 June 2014 via mobile

Very high quality hotel, nice modern rooms.
Location is perfect.
It has the best fitness centre I've ever seen in a hotel.
considering it is a 5 star hotel charging top dollar it would be nice of the hotel provided free wi-if, which is quite expensive

Stayed June 2014, travelled on business
Helpful?
Thank daveadler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong, Australia
Level 6 Contributor
110 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 June 2014

high recommended. A very relaxing and comfortable room. Lots of space and exceptionally quiet after a long day. The complementary wine was good, the room service and food was excellent. Very professional and friendly, helpful staff. We will be most definitely staying the next time in Melbourne on a non business trip.
Thank you.
PS. Great view.

Room Tip: certainly worth a try.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Everymoment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 June 2014

We came to Melbourne to see Wicked and thought we would treat ourselves to a luxury hotel. We were not dissappointed. Our view from the 29th floor was amazing. The room was well laid out, the bathroom was spacious and toiletries were generous. Everything was so close by, the theatre, Federation Square and good shopping areas. Staff were not very knowledgeable about surrounding places for coffee particularly late at night after their own coffee place had shut. This is a great treat and we will return.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KerrylP21_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berry NSW, Australia
1 review
Reviewed 20 June 2014

Perfectly located in Melbourne,terrific staff and good food.Great location for my wife to indulge in shopping and for me to do business.also walking distance to our two favourite French restaurants.Sumptuous rooms.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Melbourne

Property: Grand Hyatt Melbourne
Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Melbourne
#5 Family Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Official Description (provided by the hotel):
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 550 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt

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