On the whole we enjoyed our stay in this hotel - but we did pay top dollar. The room was well appointed with a lovely view. However when we went to get a coffee we found the room had not been replenished with coffee pods all were gone. To further compound the obvious slip up when the room was cleaned was the milk was not checked, it had been opened
& a small amount used. It took 2 goes to get the correct coffee, instant was brought first. The buffet breakfast was excellent in quality, range and value for money. It was not appreciated having to wait some time for a table when we could clearly see a nbr set and available and remained so. Another couple bypassed the queue and was served and seated before those waiting in the queue. As said good hotel , but the minor things stay with you and override some if the hop good experiences.
- Official Description (provided by the hotel):
- Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more less
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- Also Known As:
- Grand Hyatt Melbourne Hotel Melbourne
- Melbourne Grand Hyatt
- Hyatt Melbourne
- Melbourne Hyatt