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Grand Hyatt Melbourne
Ranked #23 of 159 Hotels in Melbourne
Certificate of Excellence
Sydney, Australia
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Love it here!”
Reviewed 14 July 2014

Have stayed a few times, including in a suite. All visits have been fantastic. The location is top notch - close to everything with trams outside on Collins St and just down the hill (Flinders) for other destinations. Easy walk to Bourke Street mall, Chinatown etc.

You do need to remember this is primarily a business hotel but it works for girls weekends and family stays. The staff organised a roll away bed and our teen said it was fine for a couple of nights.

Surrounded by great restaurants and a 5 min walk to so many more! Chin Chin is just around the corner.

great views of the MCG complex and river and the gym is a real one (lots of locals seem to go at lunch or after work), not a couple of machines in a room with a mirror.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank USUKAU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review, 21 July 2014
Hi Usukau,

Thank you for your wonderful review.
We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,051 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (584)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

I stay at quite a few hotels and this was one of the best experiences I have had. I booked the Grand Hyatt for a personal staycation and from the minute i booked the hotel my experience was 7 star. Early check in was granted and late check out was also as it was a surprise birthday weekend. From receiving champagne in the room for my partners birthday to the hotel front of house reception staff it was brilliant. Rooms were stunning also. Thank you for a fabulous stay and I will be booking again.

Room Tip: We stayed in the standard room which was brilliant
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank ClaireMcL22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review, 21 July 2014
Hi Claire,

Thank you for your glowing 7 star review!
We are thrilled to hear you enjoyed your surprise birthday stay with us and we look forward to welcoming you back soon for another staycation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviewed 13 July 2014

Good business hotel in this price range. Central location in CBD, high standard of service in this class. Staff were friendly and accommodating for any requests. Facilities and fitout are new and of a high standard.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Darryl J E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 21 July 2014
Hi Darryl,

Thank you for your review. We are glad to hear you enjoyed your stay with us.
We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 13 July 2014

I was lucky enough to stay here for business and overall it was a very positive experience (even it was brief). Staff were great during every interaction, food was lovely and the room was excellent. I really can't complain about any aspect of my stay.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Leonie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Public Relations Manager at Grand Hyatt Melbourne, responded to this review, 21 July 2014
Hi Leonie,

Thank you for your wonderful review.
We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 July 2014

Stayed here over 30 times, became a little bored of the place for my business trips so tried some others but came back again last week. It was great, very friendly welcoming reception, room little small but i lie the lay out with a sofa in the window, just about every room has a great view (if high)

Gym equipment has been replaced since my last visit and were great, Gym is excellent....if thats important to you and its a 'proper gym' i.e. non residents join it which I think makes for a better atmosphere. (pool is tiny though)

Tips:
1. Stay high, views are better. Don't stay in the floor under the club! it can get noisy!
2. Forget breakfast at the hotel. Walk 10 mins down the hill to the lanes, there are plenty of much cheaper and cooler places down there
3. If you want to be central.....stay here. Dinner....take a tram to Brunswick St (10 mins) there are some great options there. (If you are vegetarian the Vege Bar is a must!!)

All in all its a good option and i regret my infidelity towards the Grand Hyatt! I will come back!!

Room Tip: Stay high!!
See more room tips
Stayed July 2014, travelled on business
Helpful?
1 Thank Don2156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review, 21 July 2014
Hi Don,


Thank you for your wonderful review.
We are thrilled to hear you enjoyed your stay with us and we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 July 2014

I was here for two nights in june. I enjoyed staying here, great bedding.....I had a king bed, quiet rooms, really cool bar area with huge gas fire place, fantastic service, valet parking available, I ate in the restaurants both nights and was delicious and reasonably priced.

Room Tip: Ask for a city view room
See more room tips
  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dusty677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review, 21 July 2014
We are glad to hear you had an enjoyable stay with us. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 July 2014

We just stayed 5 nights at The Grand Hyatt. This was my first time.

Location 5 stars, smack bang in the middle of everywhere. Tram outside, station 5 minute walk. Lots of shops and restaurants near by.

We had two connecting rooms - both clean and the beds very comfortable. One was a corner spa suite, which was very spacious.

Breakfast served in the restaurant downstairs was very good and the buffet breakfast was delicious.

The service was a bit hit and miss, however we did notice a lot of trainees and that might be the reason.

The Wifi charge was $9.95 a day, a do believe this is a bit expensive. Especially seeing so many hotels offer free WIFI to guests.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Guest Relations Manager at Grand Hyatt Melbourne, responded to this review, 21 July 2014
Dear Mel,

We are glad to hear you had an enjoyable stay with us. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Melbourne

Property: Grand Hyatt Melbourne
Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Melbourne
#5 Family Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Official Description (provided by the hotel):
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt

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