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“Positive, experience, but better coffee please!”

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Grand Hyatt Melbourne
Ranked #23 of 159 Hotels in Melbourne
Certificate of Excellence
Sydney, Australia
1 review
“Positive, experience, but better coffee please!”
Reviewed 18 August 2014

Great gluten free options for a coeliac, friendly, knowledgeable staff. GREAT gym facilities. The only minus for the stay, was the coffee. Coming from Sydney to Melbourne I would have expected good coffee!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,040 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (582)
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English first
1 review
Reviewed 18 August 2014

The Grand Hyatt Melbourne is beautiful hotel with friendly staff and fantastic views. We were offered a deal for breakfast the next morning when we checked in, which we happily took advantage of. The room was clean and stylish. In-room dining was superb as was breakfast in Collins Kitchen.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Donovan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 August 2014

Stayed 2 nights. Really great location. Service was excellent. Great buffet breakfast. Lovely downstairs lounge area with fireplace - loved it. The room was a bit dated but clean with a large couch. Super comfy bed. Turn down service. Only complaint was the room was a bit noisy, particularly plumbing noises when people were showering etc. People I traveled with were closer to the lifts and could hear them in their room. Lucky I travel with earplugs.

Room Tip: Maybe stay away from the lifts?
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nattl3s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review, 1 September 2014
Dear Nattl3s,

Thank you and we’re very happy to hear that you found our location quite convenient. Hopefully, your next trip in Melbourne will be for longer so that you can enjoy the shopping and some of the city’s best eateries that surround us.
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Melbourne, Australia
1 review
Reviewed 18 August 2014

My friend and I recently stayed at the Grand Hyatt Melbourne and would like to recommend the Grand View Twin room which provided excellent views of the city. The twins beds and even pillows were very comfortable. The room itself was very clean and spacious.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Glenys C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review, 1 September 2014
Dear Glenys C,

Thank you for your recommendation. Travelling can come with its share of stress and discomfort, and so we always endeavour to make sure our guests are as comfortable as possible, particularly in your room. We look forward to your next stay with us.
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Hong Kong, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2014

It was our first time to Melbourne, chosen the grand hyatt not because i am the member, also the location of the hotel.
We arrived early and the room that assigned to us wasn't ready yet, luckily the front desk staff relocated us to another room so we can settle down early.
The room is in a good size, with a great view of the city, clean and bright, the only problem we had during our stay was the leaking shower. We talked to the front desk and they sent someone up for a check, we finally discovered it was the design problem.... well, its ok.
We were given a bottle of sparking wine upon arrival as this was our honeymoon, thanks Hyatt, we had a good time.
OMLY COMPLAIN, NO FREE WIFI

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank corinneto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review, 1 September 2014
Dear corinneto,

Congratulations again on your honeymoon. We hope you enjoyed the sparkling wine just as much as your stay with us. Melbourne is a great place to honeymoon in and with all the local cafes and restaurants nearby, we’re glad we could be a part of yours. We look forward to celebrating more occasions with you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2014

Stayed here in mid-August and found the hotel to be of a very high standard with great service from staff and comfortable rooms. Well located to the shopping district and restaurants around the Paris end of Melbourne and highly recommended.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review, 1 September 2014
Dear Mamoosyd,

Thank you. We’re glad to hear you were able to explore shopping in the ‘Paris End’ and local eateries of Melbourne. We hope to see you again soon, if not for shopping and food, then for the next sports event that are easy to commute to and Melbourne is famous for.
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Sydney, Australia
2 reviews
Reviewed 17 August 2014

Placed right on the good part of Collins St this hotel is perfect for business purposes. You can stop in there between meetings to get some work done and also entertain there. Being right above Spice Market is handy for after hours too.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattMelbourne, Front Office Manager at Grand Hyatt Melbourne, responded to this review, 1 September 2014
Dear James W,

Thank you, we’re glad to hear our location is perfect for you. Upon your next business trip, we hope you have spare time to venture into the nearby Flinders Lane to experience some more delicious food from the cafes and restaurants around us. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Melbourne

Property: Grand Hyatt Melbourne
Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Official Description (provided by the hotel):
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt

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