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“Family Reunion”

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ibis Melbourne Hotel and Apartments
Ranked #75 of 158 Hotels in Melbourne
A TripAdvisor Member
“Family Reunion”
Reviewed 7 April 2011

The hotel was situated in a convenient place for us - younger ones going to concert at Rod Laver Arena - plenty of shopping at markets for some family members - transport services easy to access for all. We had breakfast and dinner at the hotel on a couple of occasions and were pleasantly suprised. Dinner was absolutely great and breakfast fine. Staff were courteous and helpful.
The only thing I found to be not so good was the fact that the room we were in seemed to vibrate almost on the Friday night - nightclub must have been below. My daughter was in a different room on another floor and did not have this problem!
The positives definitely outweighed the 1 negative night.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this review, 19 April 2011
Thank you for taking the time to share you experience with us. I am very pleased that you and your family enjoyed their stay with us and I look forward to welcoming you back on your next trip to Melbourne!

Warm regards,
Jade Stunden
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1,645 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
KL, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 April 2011

I went to Melbourne and stayed in Ibis for 7 days, 6 nights. The location is wonderful. It is nearby Victoria Market, great breakfast location in Victoria and for lunch and dinner, Chinatown is not to far away. The security is great and the staffs there are friendly. Overall we had a pleasant stay. Aside from the breakfast in Ibis, we are very satisfied overall. We are served the same kind of breakfast. Everything is the same aside from alternate days between fried egg or mushrooms. Thankfully, Victoria Market is just nearby but take not the market is not open on Monday and Wednesdays.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank angeline84ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this review, 19 April 2011
Thank you for your wonderful feedback, I am glad you enjoyed your stay with us. We do try to rotate a few menu items each day as we have a large buffet style breakfast and you will be happy to know you can request eggs to be cooked any way you like at no extra charge.

I hope you will join us again in the future!

Regards
Jade Stunden
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Wellington
Level Contributor
4 reviews
4 hotel reviews
Reviewed 4 April 2011

The AC in the room appeared to be deficient. The front of house staff felt that it was working but in spite of their efforts we still felt that it was not efficient. There was no apparent fan control. Fortunately it was a cool period so it was not a great problem.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this review, 19 April 2011
Thank you for your feedback relating to the air conditioning in your room.

We do test all of our air conditioners before each room is sold however I have reiterated this process to my team to avoid future incidents with the fans. I am glad you enjoyed all other aspects of your stay and I do hope you will visit us again.

Regards
Jade Stunden
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Mt Ousley
2 reviews
Reviewed 1 April 2011

I have been a regular guest at the Ibis and have always returned because it is comfortable, clean and convenient . The recent renovations provide rooms with a comfortable and spacious ambience. But most of all it is the courteous , friendly & helpful desk, restaurant and service staff that make my stay pleasurable and make me always return.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JadeIbisMelbourne, Manager at ibis Melbourne Hotel and Apartments, responded to this review, 8 April 2011
Dear Accorhotels.com traveller, What a pleasure it was to read your comments! I thank you very much for sharing this feedback with us. I am glad you enjoy your stays here with us and I look forward to meeting you in person one day in the future.

Warm regards
Jade Stunden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Melbourne Hotel and Apartments

Property: ibis Melbourne Hotel and Apartments
Address: 15-21 Therry St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#10 Best Value Hotel in Melbourne
#48 Family Hotel in Melbourne
#52 Business Hotel in Melbourne
#64 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Melbourne Hotel and Apartments 3*
Number of rooms: 250
Official Description (provided by the hotel):
ibis Melbourne is well located within easy walking distance of the famous Queen Victoria Markets, the legendary Lygon Street restaurant precinct and the Melbourne Central Shopping district. Fully refurbished and boasting a fresh new look, ibis Melbourne features 250 rooms, including one and two bedroom apartments, a vibrant restaurant and bar, plus internet access and conferencing facilities. ... more   less 
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Also Known As:
Hotel Accor Melbourne
Ibis Melbourne

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