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“Excellent service”

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Hotel Lindrum Melbourne - MGallery Collection
Ranked #17 of 160 Hotels in Melbourne
Certificate of Excellence
Oklahoma City, Oklahoma
Level 5 Contributor
62 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Excellent service”
Reviewed 12 February 2014

Our travel agent found this hotel for us on our visit to Australia. We couldn't be happier. We ended up being upgraded to a junior suite which was large and luxurious. The staff was extremely helpful and pleasant. We have not had such service in a long time. Breakfast was great. It was really nice to have menu selections in addition to the usual buffet. I especially recommend the eggs with smoked salmon. If we return to Melbourne we will absolutely stay here.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, 18 February 2014
Dear guest,

As overseas guests it is really positive to hear that you were happy with your agent’s recommendation.

We really love to welcome guests from overseas as we feel we are in the perfect location to showcase all that Melbourne has to offer.

Thank you for the mention in relation to breakfast. We are delighted you enjoyed your experience.

We look forward to welcoming you back on your return visit to Melbourne.

Best wishes,

Anne Marie Lennon
General Manager.
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895 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Europe
Level 6 Contributor
176 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 11 February 2014 via mobile

My son advised that we meet up and stay here and, upon arrival, was a little pessimistic and wondered about a room that had a window that opened straight into a(thank goodness hardly ever used) stairway and wall.

However, the mod coms (DVD IPod ports etc) and design of the room with fantastic inclusive WiFi (why does not every hotel have that?)and a huge bathroom soon won me over. Add to that the wonderful staff and very good food in the restaurant....with my favourite Pyrenean cheese....and you have the basis of a great hotel.

My only warning would be that if you want anything couriered, you may have to chase, I had a problem which was sorted out more than satisfactorily but it should not have arisen.

In Melbourne on holiday or business, want a hotel that is more than comfortable yet small enough to be personal (and have the best snooker table I have come across in a hotel) then this is one for you....maybe a bit expensive but that is how I have found Australia!!

Stayed February 2014, travelled solo
Helpful?
Thank Ustaritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, 18 February 2014
Dear guest,

Firstly – thank you to your son for the recommendation.

As a small boutique hotel in the CBD we are sandwiched between two large buildings so I do appreciate your comment in relation to outlook. We do have some rooms facing Flinders Street which do have an abundance of natural light for future reference

I am glad to learn that you appreciated the facilities and the service, particularly the personal touches.

Once again thank you once again for taking the time to write a review.

We look forward to welcoming you back on your return visit to Australia.

Best wishes,

Anne Marie Lennon
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2014

The Lindrum is a really very good Hotel. Situated perfectly in the Centre of Melbourne! the rooms are large, clean and luxuriuos.
The Service could not be better! We really enjoyed our stay there and can recommend the Lindrum to everybody who loves luxury, perfect service and a quiet and stylish room.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susanne Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, 18 February 2014
Dear guest,

We really appreciate your comments. Thank you.

It is fantastic to hear that you enjoyed every aspect of your stay.

We hope to welcome you back soon.

Best wishes,

Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cowbridge, United Kingdom
Level 4 Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 February 2014 via mobile

We spent 2 days here and location let us get the most out of our short visit to Melbourne, room comfortable, kept blind down so we didn't look at multi-storey car park directly outside. All central points within walking distance. Restaurant excellent but not cheap, worth the money. Staff helpful. Free wifi. If arriving by car use car park next door and get your park ticket validated by reception, this saves you mega bucks.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank melanie j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, 18 February 2014
Dear guest,


Thank you for taking the time to comment on your stay with us. It is good to hear that you found our location suitable for everything that you wanted to do whilst in Melbourne.

As you mention we do in deed have negotiated rates with the car park next door – I am glad you could avail.

We look forward to welcoming you back on your next visit to Melbourne.


Best wishes,

Anne Marie Lennon
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 January 2014

Stayed here during the Australian Open and it was only a few minutes walk from the action but also close to anywhere in the city and Southbank. Very clean, tastefully decorated, sophisticated but understated. Friendly, helpful staff. Ate in the restaurant for dinner one night and it was great.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank necrognomicon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, 18 February 2014
Dear guest,


Thank you for choosing to stay at Hotel Lindrum during the Australian Open. It is one of our favourite times of the year !

I am glad to hear that you enjoyed the close proximity to the tennis action and also all that the hotel has to offer.


We look forward to welcoming you back.


Best wishes,

Anne Marie Lennon
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
paphos
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 January 2014

really good to find a customer friendly hotel in a city centre that is small and intimate and offers such personal service. The decor was fab and beds superb and staff were excellent. Breakfast very good. Altogether with its location it was a very enjoyable experience.

Room Tip: face the front
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbkPaphos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this review, 13 February 2014
Dear guest,

Thank you for your words ! It is fantastic to hear that you had such a great stay.

We look forward to welcoming you back.

Best wishes,

Anne Marie Lennon
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Lindrum Melbourne - MGallery Collection

Property: Hotel Lindrum Melbourne - MGallery Collection
Address: 26 Flinders St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Melbourne
#15 Business Hotel in Melbourne
#16 Luxury Hotel in Melbourne
#32 Family Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Lindrum Melbourne - MGallery Collection 5*
Number of rooms: 59
Official Description (provided by the hotel):
Hotel Lindrum is a boutique style hotel that combines modern design with the ultimate in contemporary facilities and personalised service. Ideally located in cosmopolitan Melbourne, close to all fashion, dining, cultural and sporting precincts. ... more   less 
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Also Known As:
Lindrum Hotel Melbourne

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