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“Another 5 star visit”

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Park Hyatt Melbourne
Ranked #6 of 159 Hotels in Melbourne
Certificate of Excellence
Melbourne, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Another 5 star visit”
Reviewed 9 July 2014

I had the pleasure so staying at the Park Hyatt Melbourne again and was so pleased to find that the service and accommodation is still outstanding. I truly believe this hotel is the best in Melbourne and feel well placed to make this comment having stayed in several hotels around CBD. Although I could have booked trough the conference organisers, I elected to book the 'Winter Escape' package which is frat value as it includes an outstanding suite, breakfast, chocolates and liquors and valet parking. Our room had sunken bath and separate shower, gas log fire and great views out to the bay and over the MCG from the 16th floor. Happily, as I arrived earlier than the prescribed check-in time due to conference commitments, I was thrilled to find the room was available. The staff are welcoming, professional and attentive without being overbearing. I would never hesitate to recommend the Park Hyatt to others. As an aside, this as the first time that I have attended the Park Hyatt as a conference venue and was happy to see that the excellence of the venue and service translated to this circumstance as well.

Room Tip: Take advantage of the winter special and the room will be great.We stayed in 1656 which was great, q...
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank dlber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 17 July 2014
Dear diber,
We appreciate you providing your feedback following your stay at our hotel, and thank you for your support.
Our Winter Escape Package has been well received by many guests throughout the winter period, and we are pleased to hear you also enjoyed the benefits.
Thank you for choosing Park Hyatt Melbourne, we look forward to welcoming you again - whether it be staying overnight or attending another conference.
Yours Sincerely
Brett Sweetman – Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (356)
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English first
Malvern, Australia
Level Contributor
84 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 July 2014

Normally stay at the Sofitel, however, after experiencing the Park Hyatt, both my wife and I said we would come back to the Park Hyatt before the Sofitel.

Check in was smooth. We requested a room with a view high up and that's what we got on the 17th floor. A nice touch was the complimentary Champagne and Chocolates for a Birthday.

Room was large and well appointed, much better than the Sofitel lead in room. Couldn't ask for anything more, a good shower, big bath and separate toilet. The breakfast was fantastic, the spa treatment great and the pool and health club a real bonus. The staff were excellent and professional.

In all a great stay, we will be back!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Hot_Dots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 17 July 2014
Dear Hot_Dots,
Thank you for taking the time to share your comments following your stay with us earlier this month.
I am pleased you enjoyed our property, and appreciated the high service our staff provided you during your stay, along with our large guest rooms. I will be happy to share your comments with the team.
I look forward to meeting you when you return to Park Hyatt Melbourne next time.
Yours Sincerely
Brett Sweetman – Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 July 2014

There is a very consistent high standard of service and facility at Park Hyatt Melbourne. Always a friendly welcome, exceptional standard and generous sized rooms. Room service food and breakfasts at Radii are of high quality. Central enough to town and attractions, but quiet neighbourhood generally. Highly recommended!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fdluva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 12 July 2014
Dear Fdluva,
I was pleased to read you once again enjoyed your stay at Park Hyatt Melbourne. Providing consistent service is a goal of the team, and it is encouraging to read that we are achieving this goal.
We thank you for your time to provide this feedback, and thank you for supporting the Park Hyatt Melbourne team.
Yours Sincerely
Brett Sweetman – Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 July 2014

The service is great, concierge is good, but the rooms (in particular the suites) are fantastic. Very easily spend a long stay in Melbourne here, as I have. It is not in the CBD, however it is only a short walk but is close to some lovely gardens.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alldayidreamoftravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 12 July 2014
Dear alldayidreamoftravel,
I appreciate the time that you have taken to share your comments following your stay in September 2013.
Your comments regarding our friendly staff and great location are appreciated.
Thank you for your positive feedback, we look forward to you returning to Park Hyatt Melbourne.
Regards
Brett Sweetman – Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 July 2014

Always a treat staying at the Park Hyatt Melbourne.

All requests accommodated (early check-in, high floor, away from lifts), welcomed back to the property with a smile.. Turn down service offered. Club floor is amazing as usual... Service goes above and beyond. We were even upgraded!

Hotel, rooms and common areas are spotless, location perfect and they even delivered a yoga mat to us when we called at 10pm.

Nothing is a problem for the staff of the Park Hyatt.

The first and only choice when in Melbourne.

Room Tip: Request a room on the cathedral side of the hotel... Stunning. Just remember the church has bells th...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChrislovesSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 12 July 2014
Dear ChrislovesSydney,
Thank you for continually supporting Park Hyatt Melbourne, your feedback is always appreciated.
The Cathedral Tower of the hotel does provide beautiful views of St Patrick’s Cathedral, with church bells being heard at the following times; Tuesday afternoon between 5pm and 6:30pm, Sunday morning between 10am – 11am and following other special events held at the church (ie. Weddings). The hotel has two towers to accommodate our guests, and should you anticipate the church bells maybe an inconvenience, you could request a room in the Park Tower (away from the church).
Thank you for your valuable feedback, we look forward to seeing you again when you are in Melbourne next time.
Yours Sincerely
Brett Sweetman – Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
127 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 July 2014

WOW!!!! We loved this hotel. We purchased the Winter Escape package from the hotel website, which included overnight stay, parking, breakfast and liquor drink and chocs (night cap) well worth the money. Check in was fast and friendly. Had a king room, very spacious with gorgeous furnishings. My daughter loved the massive bath with TV overhead. My husband upon booking made mention that it was my birthday. In our room was a bottle of bubbly and chocs, lovely surprise. Thanks so much. We had a swim in the afternoon for a couple of hours which was perfect to work up an apatite for dinner. Beds comfy, pillows a little soft for us but no big deal. Breakfast in the morning was amazing, service fantastic. My only advise is we were in a room which faced out across the city to the mountains which was perfect but on the left hand side right in view was Peter Mac which holds some very sad memories for our family. We kept the curtains closed. If we had of realised this we would have asked for a different room. Let me say this was no fault of the hotel and I'm sure if we asked they would have organised another room as that seems to be the way of this hotel, nothing to much trouble. Just something to be aware of when booking your room. Magnificent stay, totally hooked on this hotel. Thanks Park Hyatt for the perfect birthday. I cant wait for our next visit to this GORGEOUS place.

Room Tip: Check your room view.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 12 July 2014
Dear Lynda S,
Thank you for your review following your stay at our hotel, we are pleased to hear we have become your favourite hotel in Melbourne.
Our Winter Escape package has been very popular this year and has given many guests an opportunity to relax and escape the Melbourne winter. Should you have any room preferences for future stays at Park Hyatt Melbourne, please advise us accordingly and we will update your guest profile.
We look forward to welcoming you back to Park Hyatt Melbourne in the near future.
Yours Sincerely
Brett Sweetman – Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2014

The experience starts as you turn the corner into the Park Hyatt's own exclusive driveway. I was early but welcomed into the lounge by friendly staff who all addressed me by name and served me a hot chocolate as I sat by a Grand Piano. The room was ready before I was ready to relinquish savouring the luscious setting. I opted for an upgrade for a negligible difference in cost choosing a few extra squares with a fireplace in a King suite. My room overlooked a magnificent Cathedral. The bathroom was immaculate with an enormous bath. The room was classic with character , hardback books of different genre on a mantel all added to the vibe. My stay was enhanced by the staff, they were courteous and respectful, nothing was a bother. Breakfast finished at 10:30 am and we arrived at 10:10 am. No one was packing up, everyone was ready, and breakfast was delicious. Looking forward to our return.

Room Tip: 1757 no spa but has a fireplace , great view of Cathedral and large deep bath
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debra Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 12 July 2014
Dear Debra Y,
Your detailed feedback following your recent stay at Park Hyatt Melbourne is appreciated, and I will be glad to share this with the team.
The team strive to provide exceptional hotel facilities and service, and we are pleased you appreciated the effort made by all Park Hyatt Melbourne associates during your stay.
Thank you for taking the time to share your comments, we look forward to welcoming you back to Park Hyatt Melbourne when you next visit Melbourne.
Yours Sincerely
Brett Sweetman – Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Melbourne

Property: Park Hyatt Melbourne
Address: 1 Parliament Square | off Parliament Place, Melbourne, Victoria 3002, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Melbourne
#3 Spa Hotel in Melbourne
#4 Family Hotel in Melbourne
#4 Romantic Hotel in Melbourne
#5 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:5 star — Park Hyatt Melbourne 5*
Number of rooms: 240
Official Description (provided by the hotel):
Overlooking St. Patrick’s Cathedral, Fitzroy Gardens and the cosmopolitan mix of Victorian and modern architecture of the central business district, Park Hyatt Melbourne offers an exclusive sanctuary in the heart of the city. Our hotel in Melbourne CBD provides a warm ambiance and exceptional levels of personalised service and luxury amenities. Renowned for having the largest 240 guestrooms & suites in Melbourne with walk in robes, Italian marble ensuites and open windows, our luxury hotel provides an unparalleled experience of elegant, contemporary luxury. Guests are invited to enjoy the award-winning radii restaurant & bar, the vibrant Tea Lounge and Park Club Health & Day Spa featuring an indoor aquamarine pool, spa, sauna, gym and private sun deck. Our Melbourne hotel is only 22km from Melbourne Airport, and is convenient to most city attractions around the city centre. It is within walking distance to the Melbourne Cricket Ground (MCG), home of the Australian Football League (AFL) and test cricket, The Melbourne Museum and the best boutique shopping, cafes, restaurants and theatre districts. Park Hyatt Melbourne is also ideally positioned just steps from Parliament Station and Melbourne's free tram zone. ... more   less 
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Also Known As:
Park Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt

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