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“Traditional 5 stars” 5 of 5 bubbles
Review of Park Hyatt Melbourne

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Park Hyatt Melbourne
Ranked #6 of 158 Hotels in Melbourne
Certificate of Excellence
Paris
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Traditional 5 stars”
5 of 5 bubbles Reviewed 27 August 2014

Stayed overnight, so didn't see all the facilities. Very large room with spa, comfortable vanity area, large shower and walk in wardrobe. No real view. Very quiet, high quality sleep possible.
Pretty central, parking was an extra $50. I managed to get a promo rate at AUD180 and at this price it is incredibly good value vs other Melbourne hotels.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank rollingstoneSydParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 7 September 2014
Dear rollingstoneSydParis,
Thank you for sharing your feedback following your brief stay, we appreciate you choosing Park Hyatt Melbourne whilst visiting Melbourne.
Your comments are appreciated and I look forward to welcoming you back to Park Hyatt Melbourne next time you visit Melbourne.
Regards
Brett Sweetman – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,411 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (350)
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Main Beach, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 August 2014 via mobile

Traveling a lot is part of my job so I get yo stay in some amazing places. I thought it would take a lot to beat The Fairmont Hotel in Vancouver but I found one.
WOW - I attended a function at The Park Hyatt in Melbourne & only got to stay 1 night and still wish I were there.
Staff were amazing from the minute I pulled up. So very attentive & made to feel like I was the only one staying at the hotel.
The room was amazing and so very comfortable, spacious & for this weary traveller a delightful big bath complete with bath salts, bubbles & loafer so I could lie back & relax. There was a TV behind a glass cabinet above the bath so could soak & watch my favorite show.
Felt totally spoilt.
Food - don't get me started - amazing
Thanks to all for making me feel welcome & I'm sorry I couldn't stay longer (really sorry).
Will definitely be back & will be extending my stay next time.
Thank you.

Stayed August 2014, travelled on business
Helpful?
1 Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 7 September 2014
Dear Lauren M,
Thank you for your review and recommendation following your stay at our hotel, your comments are greatly appreciated by the entire team at Park Hyatt Melbourne.
We look forward to welcoming you back to Park Hyatt Melbourne again, whether it be for another conference at our hotel, or a leisure visit.
Yours Sincerely
Brett Sweetman – Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

A friend and I stayed here for a weekend away in Melbourne, it couldn't have gotten better than the Park Hyatt..
The staff here are trained to cater to a lot of A list celebrities.. And they have just the perfect combination of being helpful but not too helpful to give privacy and not make you look like you're simply incapable to do anything on your own.. BUT will fulfil just about anything you ask.
We had club lounge access on the last night of our stay and met Merna, She was so great and accommodating. We saw she was catering to everyone's different social levels and acting as a friend more than a hotel staff. She and the other lady in the club lounge were the best club lounge staff I've ever come across at any hotel.
The rooms were great and very well thought about except for electrical plugs! Not enough.. But the bathroom was great with a large full body sized tub.. Two sink basins and the toilet was as far away from the main toilet entrance as possible which is great when staying with others.
It did suck that our "park view room" was did not have a view of the park at all, instead of the rooms across in the other part of the building. But we did ask for a twin room instead of a king room at check in so we can't complain.
Otherwise there could be a giant list of everything else that was great about the hotel!

Room Tip: Ask for higher floor facing the front of the hotel for city views.
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  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Branden1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 7 September 2014
Dear Branden1990,
Thank you for your detailed feedback following your recent stay at Park Hyatt Melbourne.
I am pleased to hear you enjoyed our property and took advantage of our great facilities. I will be happy to share your comments with the Park Lounge ladies, and pass on your appreciation.
The team look forward to welcoming you back to Park Hyatt Melbourne again.
Yours Sincerely
Brett Sweetman – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
318 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

We've stayed here numerous times & they've all been wonderful.

The beds are so comfortable & the rooms are very spacious. The heating can change, but once you set it to what you're happy with then it's fine.

I've used the beauty salon & had a few massages. Each time was so professional & relaxing.

Breakfast has been good each time we've eaten there. It does get quite busy on weekends.
The only issue I've had was most times you meet someone at the desk at the entrance to the restaurant, but on the rare occasion no one was there & there was no signs stating to walk down into the restaurant. This may seem like a small complain to some, but when it's busy you could miss out on a table & have to wait longer because others have walked right in & the wait staff clearly have no idea about it. We informed staff, but it's something to be aware of. On the plus side, they serve gluten free products.

The staff have always been courteous & friendly. I've also called to make a booking & the staff I dealt with were lovely.

We always have a great stay & we'd be glad to return.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dani8369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 7 September 2014
Dear Dani8369,
Thank you for choosing Park Hyatt Melbourne again, it was pleasing to read you once again enjoyed your stay. Our hotel strives to provide consistent customer service to all our guests, and it is encouraging to read that we are achieving this goal.
We thank you for your time to provide this feedback, we look forward to seeing you again when you are in Melbourne next time.
Yours Sincerely
Brett Sweetman – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plovdiv, Bulgaria
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

I couldn't fault my very brief stay. I met a work colleague for dinner in the restaurant. The meal was delicious and reasonably priced. I was given an upgrade to a suite - it was beautifully appointed and extremely comfortable. Breakfast the next morning was wonderful with lots of delicious choices.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tonir63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 3 September 2014
Dear Tonir63,
Thank you for taking the time to share your comments following your stay at the Park Hyatt Melbourne.
We look forward to you returning to Park Hyatt Melbourne next time you visit Melbourne.
Yours Sincerely
Brett Sweetman – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

We recently stayed 2 nights over a weekend at the Park Hyatt for our 25th Anniversary celebration and we couldnt have been more happier and pampered!
The staff were all lovely and very helpful. We booked a Club Deluxe room and we were very impressed. We were given access to the Club Lounge which was great, on the 19th floor, very peaceful and refined. We have stayed in many 5 star hotels over the years and we are pleased to say that the Park Hyatt exceeded our expectations. The decor is opulant and is in a very tasteful and stylish art deco style. We loved the marble bathroom which included a spa bath for 2 and separate toilet room plus a huge walk in wardrobe area. But we especailly loved the spaciousness of our room which included a full lounge area and a gas fire place! The decor is traditional and the staff are courteous and helpful and so it feels like you are staying at a stately manor. The king size bed was one of the most comfortable we have ever slept on.
The best suprise was that becuase the staff knew we were there to celebrate our anniversary, as we were settling into our room upon arrival we were greeted with chilled bottle of champagne on ice, 2 glasses and box of chocolatier chocolates! Then 10 minutes later our doorbell rang and the hotel manager delivered us a beautiful bunch of white roses! It was very special and we really appreciated their generosity and extra care to make our stay very special.
We will definitely be staying here again and we highly recommend this hotel.

Room Tip: We were on the 20th floor and the view was amazing. We were facing Etihad stadium. When we booked we...
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 3 September 2014
Dear Emma S,
It is pleasing to hear you enjoyed your wedding anniversary at Park Hyatt Melbourne and you were able to enjoy the hotel facilities.
Thank you for taking the time to share your feedback, I am glad the team were able to ensure your anniversary was memorable.
Yours Sincerely
Brett Sweetman – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
366 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

we have stayed here a few ties and call it our home away from home. the beds are always very good although the air conditionin is always hotter than I dial up. the breakfast restaurant is mostly good although I think its better to have breakfast soemwhere else.
staff are very good, friendly and helpful.
The soap in the rooms is also one of the best I have used is a so called 5 start hotel, however you cannot buy it anywhere in the world, its only made for the Park Hyatt!
This place is walking distance to some of the best restaurants in Melbourne also!

Room Tip: the bells of the nearby church can be annoying so ask to stay away from the church if you cant stand...
See more room tips
  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank rod g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett_Sweetman, Hotel Manager at Park Hyatt Melbourne, responded to this review, 3 September 2014
Dear rod g,
Thank you for continually supporting Park Hyatt Melbourne, your feedback is always appreciated, and will be shared with the team.
The Cathedral Tower of the hotel does provide beautiful views of St Patrick’s Cathedral, with church bells being heard at the following times; Tuesday afternoon between 5pm and 6:30pm, Sunday morning between 10am – 11am and following other special events held at the church (ie. Weddings). The hotel has two towers to accommodate our guests, and should you anticipate the church bells maybe an inconvenience, you could request a room in the Park Tower (away from the church).
Thank you for your valuable feedback, we look forward to seeing you again at your home away from home.
Yours Sincerely
Brett Sweetman – Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Melbourne

Property: Park Hyatt Melbourne
Address: 1 Parliament Square | off Parliament Place, Melbourne, Victoria 3002, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Melbourne
#3 Spa Hotel in Melbourne
#4 Romantic Hotel in Melbourne
#4 Family Hotel in Melbourne
#5 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Park Hyatt Melbourne 5*
Number of rooms: 240
Official Description (provided by the hotel):
Overlooking St. Patrick’s Cathedral, Fitzroy Gardens and the cosmopolitan mix of Victorian and modern architecture of the central business district, Park Hyatt Melbourne offers an exclusive sanctuary in the heart of the city. Our hotel in Melbourne CBD provides a warm ambience and exceptional levels of personalised service and luxury amenities. Renowned for having the largest 240 luxury rooms & suites in Melbourne with walk in robes, Italian marble ensuites and open windows, our luxury hotel in Melbourne provides an unparalleled experience of elegant, contemporary luxury. Guests are invited to enjoy the award-winning ‘radii’ restaurant & bar, a decadent Tea Lounge and Park Club Health & Day Spa featuring an indoor aquamarine pool, spa, sauna, gym and private sun deck. Our Melbourne hotel is only 25 km from Melbourne Airport, and is convenient to most city attractions around the city centre. It is within walking distance to the Melbourne Cricket Ground (MCG), home of the Australian Football League (AFL) and test cricket, The Melbourne Museum and the best boutique shopping, cafes, restaurants and theatre districts. ... more   less 
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Also Known As:
Park Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt

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