Good hotel location at an affordable price. Got ourselves a one-bedroom apartment which was very sizable and very well equipped with all the necessary amenities. The staff were really helpful in providing directions for us to go about our sight seeing and also to help us book for the tours. Special thanks to Harry whom we bugged most of the time for directions and assistance at the Reception.
However, would just like to put in a few comments which I hope will further improve the stay for your guests. Firstly, would probably be good for the hotel staff/ housekeeping to do an inventory check on the items in the kitchen. The unit we stayed in were short of pots, although the pot lids were there. In addition, would also suggest that the housekeeping staff clean out the oven regularly, preferably after each guest has left. The oven in our apartment had an extremely greasy smell when I opened it, and the trays in the oven were greasy with grime stuck on it. As there was no dishwashing detergent provided in the apartment, I couldn't wash the grime off and ended up not being able to use the oven. And lastly, would like to suggest that the management consider to provide a nominal amount of dishwashing detergent as well as laundry detergent FOC for the hotel guests. This would really be useful for your guest who are on short stays of less than a week so that they can do some light cleaning or washing during their stay.
Nevertheless, still very satisfied with the hotel in general and will definitely return or consider to stay at another Adina Apartment Hotel in other cities where available.
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- Also Known As:
- Medina Grand Melbourne Hotel Melbourne
- Medina Grand Hotel Melbourne
- Melbourne Medina Grand Hotel