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Metro Apartments on Bank Place
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All reviewsmitre tavernone bedroom apartmentgreat locationlane waywashing machinestay there againinner citycollins streetlight sleeperrestaurants and barscentral locationcouple of nightsfrom southern cross stationshort staycomfy bedpublic transporttram stop
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428 - 433 of 558 reviews
Reviewed 9 July 2013

Apartment was spotless & well-appointed. Staff were friendly & helpful.
We loved the location, but hated the noise from nearby hotels and nightclubs. Even with ear plugs it was too noisy to sleep until the nightclub across the road finished up at about 5am and then the garbage collector came & picked up all the bottles. Aaaaagh!
Definitely a mid-week stay, not Friday or Saturday

Room Tip: Ask for a room away from the street front. Sunday to Wednesday recommended. Not Friday & Saturday ; too noisy.
  • Stayed: July 2013, travelled as a couple
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Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this reviewResponded 21 July 2013

Dear Sally S,

Than-you for your lovely comments after your recent stay with us at Metro Apartments on Bank Place in Melbourne.
We apologise if the nearby nightclubs impacted on the quality of your stay; the double-glazing does help dampen the sound when the panels are properly in place so please feel free to contact our reception staff through the night if the external noise is extreme and we will do whatever we can to remedy this situation for you.

Kind regards,
Harsha Karunaratna - Property Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

Stayed here for 4D/3N from the 7th of June 13. Had a fantastic experience. The staff was extremely accommodating & since we were traveling with our 9 year old kid & arrived early (which we informed them in advance) they had our room ready early. We were pleasantly surprised how Centralised the location was. It was walking distance to most places within the city circle. And since it was a self contained apartment, and we made our own Breakfast & snacks, there were many convenience stores for us to get our stuff from. Excellent for those who want to experience Melbourne's CBD in full & those with kids. Loved it here & definitely a place I will recommend to my family & friends.

  • Stayed: June 2013, travelled with family
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1  Thank ChristaGomez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this reviewResponded 21 July 2013

Dear ChristaGomez,

Thank-you for your lovely comments after your recent stay with us at Metro Apartments on Bank Place in Melbourne. We are always happy to help make your stay as comfortable as possible and we are glad to oblige with a special request like an early check-in whenever available.

We look forward to seeing you again next time you are in Melbourne.

Kind regards,
Harsha Karunaranta - Property Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2013

This was out third stay at the Metor on Bank Apartments. On the previous two occacions we booked a on bedroom apartment. The rooms at these times were very good and were large and comfortable with excellent facilities.

This time we book a studio room. Unfortunately this room was not up to the standard of the apartment rooms. The room was clean, spacious, the bed comfortable and the cooking facilities fine. However the room was stuffy and airless. It was not possible to open either of the windows to let in some fresh air and the corridor outside did not allow for fresh air to enter the room either.

While the choice of room was entirely ours, I regret not opting for an apartment room and will make sure that I do so next time.

  • Stayed: June 2013, travelled as a couple
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Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this reviewResponded 21 July 2013

Dear David R,

Thank-you for taking the time to comment after your recent stay at Metro Apartments on Bank Place; we always appreciate hearing from our returning guests.

Our Studio rooms are indeed more compact than our One Bedroom Apartments and are only available on levels 1-3 of the building. We always encourage guests to contact us directly to discuss their booking requirements if they are unsure of which room type to book; we are always happy to help you decide on the most suitable option for your stay. If you are not completely satisfied with any aspect of your stay we encourage you to speak to our staff while you are here; we appreciate being given the opportunity to make your stay the best it can be while you are here.

We are glad to see that you will book again and we look forward to seeing you then.

Kind regards,

Harsha Karunaratna - Property Manager

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Reviewed 16 June 2013

Room and service was great but nightclub across the lane is toooo noisy. Even with double glaze the doof door went all night. And I do mean ALL night. Am writing this at 3am and the music shows no sign of stopping. Then the bottles all fet collected at 6am. Perhaps might be better as a midweek option or for those who prefer to party rather than sleep.

  • Stayed: June 2013
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2  Thank Newbie123-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this reviewResponded 21 July 2013

Dear Newbie123-123,

Thank-you for taking the time during your recent stay to leave your comments about us at Metro Apartments on Bank Place.

We are indeed located near some night clubs which operate on Friday and Saturday nights and some of the rooms on the north side of our building are effected by the noise they can produce. The double-glazing is fairly effective at dampening the noise when all of the panels are properly in place, but we do suggest contacting reception if the noise levels rise above comfortable background noise during your stay.

We would like to apologise for the detrimental effect these clubs may have had to what otherwise appears to have been an enjoyable stay with us in Melbourne. We hope that you will give us a second chance to make a better impression on your next trip to Melbourne.

Kind regards,
Harsha Karunaratna - Property Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2013

We booked this hotel on a discount hotel website and were pleasantly surprised with the size and quality of the one bedroom apartment. The hotel was quiet and location was great. We found it an easy walk from the Skybus terminal at Spencer Street station. We also had a delicious breakfast at Brioche by Phillip around the on Queens Street.

Room Tip: As for a room on a higher floor they tend to be quieter
  • Stayed: June 2013, travelled as a couple
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Thank paloma057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MetroAptsBankPlace, Manager at Metro Apartments on Bank Place, responded to this reviewResponded 21 July 2013

Dear paloma057,

We would like to thank you for taking the time to comment after your recent stay with us at Metro Apartments on Bank Place.
We are glad to see that you enjoyed your stay and our great inner-city location and we would be happy to see you on your next trip to Melbourne.

Kind regards,
Harsha Karunaratna - Property Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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