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Nova Star Gate Serviced Apartments
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Reviews (245)
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125 - 130 of 245 reviews
Reviewed 2 January 2014

I stayed here with some friends for one night on Boxing Day as I was in Melbourne for the cricket. We arrived at around 10am and knew that we would be too early to check in but the staff were nice enough and let us leave our bags in reception whilst we went to the MCG. The room itself was fine and exactly what you would expect for a budget hotel/hostel accommodation. No issues with cleanliness or the quality of the room although the pillow was almost non-existent.

One thing I didn’t like was that the staff came banging on the door about 1 minute past check out time to find out when we would be leaving, fair enough we were late checking out but that was a bit ridiculous. My guess would be that they often have bucks and hen parties staying, I bumped into a couple in the short time I was there, who need a wake-up call.

  • Stayed: December 2013, travelled with friends
    • Value
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1  Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

First of all the hysteria from some of the reviews here is beyond ridiculous. The place is quiet, comfortable and ideally located plus good value for money.

Some of the claims about how poor the beds are could not be further from the truth. It was clean, pretty cool to have it hoovered and fresh towels put in each day were good as well.

The flat is admittedly small and the sofa not terribly comfortable, but really, do not spoil the experience.

What is very poor is how few utensils there are in the kitchen. We had to buy several things such as decent mugs, wooden spoon, somethign to make non-instant coffee. It's poor that there's not even a cafetière.

The other unforgivable thing is the way the website clearly states there is wifi in the rooms. Not only is there only wifi in the [small] reception area, but ity's not even free.

Most of the staff are friendly, with the exception of one very stand-offish bloke. The manager is very nice, calm and friendly.

So, with the above in mind, you'll have a clean, comfortable, quiet, good value stay.

Room Tip: Make sure, if you want to make use of the kitchen you take an extra pan, wooden spoons and coffee making equipment. Also, don't go banking on Internet access.
  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

Property is ideally located, the rooms are sufficient but lack the special touches that would make this a great place to stay, and could do with an update of the paint. Still a great price for the size of the room and the Chinese restaurant downstairs was great for a quick meal. Definitely recommend if you just need a self serviced apartment and nothing fancy.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank Lauren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013 via mobile

Nova Stargate is ideally located, less than 10 minutes walk to the iconic Victoria Market. It is also walking distance to the heart of the city and is accessible by the tram and is one of the designated stops of the complimentary Sky Bus originating from Southern Cross coach terminal.
The front desk staff is friendly and super efficient.
It will be superb if they offer free internet. They charge $10 for use (cannot remember for how long) and can only be accessed at the reception.
There are several reasonably priced small restaurants in the neighbourhood. Rooms are well kept and beds comfortable.
There is free internet access in the nearby MacDonalds

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank HedyTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

I recently booked accommodation for 5 nights in an apartment here. After emailing Khan my concerns after reading the reviews I was assured the apartment would be clean, freshly painted and serviced daily.
I was very thrilled to find that everything was lovely. Certainly will look to stay again, and would recommend to stay and hope you find it as above.
Marilyn. NZ

Stayed: November 2013
Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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