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Novotel Melbourne on Collins
Ranked #62 of 159 Hotels in Melbourne
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4,390 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (467)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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English first
A TripAdvisor Member
Reviewed 24 May 2011

After having stayed at a couple of other Melbourne CBD hotels, we have settled on the Novotel on Collins as our preferred accomodation in the city. The location is convenient for public transport & all the main city attractions. The rooms are spacious, comfortable & well-furnished. Although in a city centre, there is little disturbance from traffic noise and the rooms are well-insulated against the "hotel sounds" (elevators, banging doors, other guests bathroom use, TVs etc.) which are often experienced in other hotels. The hotel is well-staffed & the staff are friendly & helpfull.

We did not use the restaurant on this occasion, as we considered the breakfast to be too expensive for what was on offer. On a previous stay, we had dinner in the restaurant.
Although only ordering a main course, it took over an hour for the food to arrive & the quality was disappointing.

  • Stayed May 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
63 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 22 May 2011

The overall experience has been excellent. Very friendly and efficient staff. We have been there twice in a week, the staff remembered my name, arranged a late check out and a very early check in another time (before 8am) coming back with the ferry from Tasmania. Rooms are very comfortable. The hotel is about half the price of the Novotel in Sydney for a much better service and better rooms. Only drawback, but this is the case in Australia in general, no free wifi, just two Macs at the bar for internet access. Excellent breakfast.
A remark for European travellers, Novotel in Australia is relatively high end compared to Novotel in Europe.

Room Tip: Ask room with a view on the mall (inside)
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  • Stayed February 2011, travelled as a couple
    • Value
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Helpful?
2 Thank GuyVanHooveld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 May 2011

This hotel is located in a great location along Collins (though the shops are all selling higher end stuffs). A short wall to either side will also lead you to the happening streets of Swanston or Elizabeth where the action are - with shops, restaurants, people. A short walk behind and front will also lead you to Bourke (Bourke Street Mall and Chinatown) and Flinders Street (Federation Square) too. Great!

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank G_Cliffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Melbourne on Collins

Property: Novotel Melbourne on Collins
Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#58 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Melbourne on Collins 4*
Number of rooms: 380
Official Description (provided by the hotel):
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 
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Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel

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