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“Like a little house, perfect!”
Review of Quest on William

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Quest on William
Ranked #85 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 1 May 2014

I've been to many apartments in Melbourne and this would have to be one of the best. It's so cosy and had a little living room area where we all could relax after a night out. Also had a pull out couch which was great when watching TV!
The room was a perfect size and very modern! The location was in the heart of CBD, so transport wasn't an issue which was definitely the highlight!
Only minor downfall would have to be the tiny kitchen, but like I said that's a minor criticism was a bit hard to get around with four people in the room!
But apart from that an amazing place to stay and highly recommended!

  • Stayed: November 2013
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Thank Jessica2329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded 4 May 2014

Thank you for your recent stay and review of Quest on William.
Yes the kitchens can be a little on the small side - however we are planning a future refurbishment of the kitchens and bathrooms which should rectify any size constraints in these areas.
I am very happy to hear you enjoyed your apartment, our service and location.
We look forward to welcoming you back when you next travel to Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

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575 - 581 of 709 reviews

Reviewed 21 April 2014

Our family of 5 spent 4 nights over the Easter weekend in a two bedroom room and I can not speak highly enough of the lovely and friendly customer service at this property. From check in to check out all staff we always so happy to help and welcome you with a smile. The room itself was very clean and nice for our family and I would highly recommend to any family looking for somewhere to stay. The room was on floor 5 and was very quiet and we didn't have any issues with road or tram noise. It was also very refreshing to see a cleaning crew of three clean the room in an efficient and quick way as to not take too long whilst we were there. Thank you for a great stay and if this is the standard of all Quest's then I would always stay at one. Hope to come back soon.

  • Stayed: April 2014, travelled with family
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1  Thank Traveller388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded 27 April 2014

Thanks for your review of Quest on William. I'm so happy to hear you enjoyed your stay with us over Easter and found my team so helpful during your stay. Hopefully we'll be able to welcome you back next time you visit Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

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Reviewed 19 April 2014

Our family of 4 stayed in the 2 Bedroom Apartment for 4 nights which we found to be very spacious with the comforts you find at home. It was well positioned with a tram stop not too far away so with young children this was helpful! Great eating spots nearby - not too far a walk from Hardware Lane. Also nice to have a Pantry Service so we were able to order groceries in advance and have them waiting in the room on our arrival. I would probably suggest that a copy of grocery orders be provided along with guests invoices so that any mix ups can be avoided.( Aimee was efficient in correcting this ). Overall, we had a wonderful time and the staff were all very friendly!

Room Tip: We had a room on the sixth floor facing William Street and the noise was quite minimal.
See more room tips
  • Stayed: April 2014, travelled with family
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Thank Roast_lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded 27 April 2014

Thank you for your recent review of Quest on William. As always we love to have your family stay with us and am happy to hear it was another enjoyable stay. Looking forward to seeing you next time you visit Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

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Reviewed 14 April 2014 via mobile

Our family of three stayed here for 10 days in a 2 bedroom apartment. The apartment was very clean & spacious. Full kitchen facilities in room including oven, microwave & dishwasher. Hotel staff very friendly & accommodating. Perfect CBD location with trams available in all directions close by. Easy walking distance to Southern Cross station, Bourke st mall & Melbourne Central. Free wi fi in room provided. Good security, Swipe access required to building & lifts.
Thoroughly enjoyed our stay,

  • Stayed: April 2014
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Thank Gabby-John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded 16 April 2014

Thank you for your review of Quest on William.
We are very happy to hear you enjoyed your stay with us and hope that we have the pleasure of seeing you again in the future.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

Accommodation was spacious and clean, and good location. Staff were friendly and the amenities were adequate, we would stay there again. Nice and quiet location,the townhouse was perfect for a family weekend away.

  • Stayed: April 2014, travelled with family
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Thank Traveller62014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded 8 April 2014

Thank youfor your recent review of Quest on William. I'm so happy to hear you enjoyed your stay with us. We look forward to seeing you again on your next visit to Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

We had a two bedroom apartment for three of us staying there. Location is good, particularly as we wanted to be near Southern Cross, a short stroll away. Good restaurants close by, and Victoria Markets a couple of blocks up William St. The apartment was comfortable, although the bed was a bit too soft for me - but that was not a failing of the hotel as it is a personal thing. Staff were helpful, the apartment was clean and if we had wanted to self-cater kitchen facilities were good. WiFi was available in the room for a price. We didn't need it as we had made our own arrangements, but in this day and age hotels, generally, should look at providing WiFi as it has become a necessity. This is not a complaint about the Quest, but hotels in general - even if they add a few dollars to the tariff, and include WiFi, they will still make money out of it.

  • Stayed: March 2014, travelled with family
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1  Thank The_Grumpster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded 6 April 2014

Thanks so much for your recent stay and review of Quest on William.

We offer complimentary WiFi in all apartments and a premium internet package which is charged at a small cost, I will take your comments on board and possibly look at promoting the free WiFi so that guest can be aware of the internet service options.

I am so glad to hear you enjoyed your apartment, our service and location.
We look forward to welcoming you back when you next travel to Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

Our stay here was very comfortable. The hotel is very central for station, shops, restaurants and transport throughout the city. The room was spacious and clean and staff very helpful. Only disappointment was that we had to go to the lobby to access Wi-Fi. Would have been nice to have it in the room

  • Stayed: March 2014, travelled as a couple
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Thank CMBBasingstoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonWilliam, General Manager at Quest on William, responded to this reviewResponded 23 March 2014

Thank you for your recent stay and review of Quest on William.
We have literally just introduced complimentary wifi in the apartments, and you might have just missed out and stayed before it was introduced.
I am very happy to hear you enjoyed your apartment, our service and location.
We look forward to welcoming you back when you next travel to Melbourne.

Aimee Royle
General Manager
Tel: +61 3 9605 2222 Fax: +61 3 9605 2233
aroyle@questapartments.com.au

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quest on William

Address: 172 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
#35 Family Hotel in Melbourne
#37 Romantic Hotel in Melbourne
#76 Luxury Hotel in Melbourne
Price Range: £90 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
Official Description (provided by the hotel):
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 
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Also Known As:
Quest On William Melbourne

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