Overall I was not impressed. I booked a night at the Rydges for my partner and I, and expected a decent, clean room for the price.
First thing I did was lay on the bed as soon as I stepped in the room and sank into it's softness ........ then kept sinking. Very uncomfortable nights sleep when two people keep rolling into the centre. Shame if it was one of the new 'Rydges Dream Beds'.
Everything in the room was coated in a film of dust. The heater also smelt like it was burning dust. The carpet was stained in patches and bleached in several spots. The TV did not work at all. The shower door was mouldy and there was no exhaust fan, so when we showered the whole room steamed up. The ceiling vent near the shower was full of clumps of dust, and it clearly has not been cleaned in years.
The towels looked like the ones I use on my dog, with tattered and frayed ends.
The noise from the street was extremely loud and came right into the room at early hours of the morning.
The guest services folder was EMPTY ........ kind of explains things.
On the upside, it was a quick check in and the buffet breakfast and restaurant staff were very polite.More