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Mercure North Melbourne
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Reviews (459)
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Reviewed 28 December 2013

It was a nice location once we worked it all out from a backstreet rather than major road with trams etc. Needs refurbishment before I would put it on my list of options. Restaurant was good. Very convenient to hospitals an di would recommend it for patient families.

  • Stayed: December 2013, travelled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
1  Thank Lyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

I expected the hotel as a Mercure and ex Rydges to be of a higher standard.

Upon check-in, the lady at reception was clearly stressed and a little unfriendly. It was an extremely busy day for them, so I was a little forgiving on this matter, but would have liked a bit more of a welcome.

When we got to the room, it was fairly small, and not in great shape. The shower and bathroom were very small, and the shower floor was peeling and had patches missing. Some bathroom tiles had comes loose under our feet. There was a control for the aircon, however this didn't seem operational, and we were uncomfortably warm during our stay. To be fair, we didn't bother asking anyone about this, and just put up with it.

The noise that travelled between rooms and from the corridor was atrocious. we were woken up at around 1.30am on our first night from a group of people running up and down and talking. This went on for a little while, until what sounded like another guest asked them to be quiet.

There were some positives; the parking wasn't too expensive, the bed was very comfortable, and the shower pressure was fantastic.

The rate that we paid wasn't the overly expensive, however I feel like I could have found better value elsewhere.

  • Stayed: December 2013, travelled as a couple
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2  Thank Akaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

  • Stayed: December 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 December 2013

Overall very good, bit far from CBD but was a nice walk..The service was very nice and friendly...
The room were very clean and a good size, the stay was vey comfortable.
might want to have a small bus service to the CBD for its customers..

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Pancho S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013 via mobile

This is the third time We've stayed at Mercure North Melbourne . Good location! Right next door from the Royal Children Hospital where I was based for work. Queen Victoria Market is 5 min by tram, if you need any shopping done.
This time I was placed in a king suite. The room was spacious for a hotel room, including the bathroom, Separate lounge, Comfortable bed and pillows.

Room service breakfast was delicious but waited almost 15 mins. Manager on duty apologized and removed the breakfast charges. Check out took a while. Overall It was a good third time experience will be staying here when I need to be in Melbourne.

  • Stayed: November 2013
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1  Thank SobiaSyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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