I am not one of those who write reviews too often. I must admit that I am a hard customer to please. But Vibe Savoy opposite Southern Cross Station in Melbourne has provided me with one of those rather rare experiences where I was really very pleased.
I stayed there during early April'13 for three nights. We had arrived 4 hours ahead of our check in time but the hotel staff were able to find us a room to check straight into. The housekeeper was very friendly and quick to help when we had to ask for a mop to clean up some water spill.
When we were having trouble with the desk lamp, the front desk was quick to send us a serviceman. In general, we found the front staff friendly, polite and efficient.
In order to score a good review, amenities such as 24h reception, clean linen, nice bathroom, comfy bed, quiet rooms, fast lifts, good cafe etc are essential. Vibe Savoy was at par with any other reputed hotelier in Melbourne in those regards. Moreover, we found plenty of extra pillows and an extra blanket in the closet.
When we asked room service to deliver some cutlery to the room, they were prompt. Even the wake up call on the morning of our departure when the daylight saving had changed was on time.
It is surprising as to how easy it is to please a fussy customer. On other hand, I am also surprised as to how often other hotels fail to deliver services that are expected as a standard across the board.
In general, I was very satisfied with the location, quality and service of Vibe Savoy Melbourne. I would recommend this hotel to friends, family and those that are reading this review, which, quite frankly, is out of character for me.
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- Also Known As:
- Vibe Savoy Melbourne
- Hotel Vibe Savoy