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Sofitel Melbourne on Collins
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Reviews (5,552)
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3,636
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391
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73
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3,636
1,324
391
128
73
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All reviewsatrium barprestige suiteluxury roomthe club loungecorner roompillow menuaccor membertop endstar hotelshower over the bathbottle of champagnevalet parkinghigh tearod laver arenaan upgradeflinders lanetram stop
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3,370 - 3,375 of 5,552 reviews
Reviewed 8 February 2013

This was our first time in Australia and the location of this hotel was absolutely perfect. It was situated on Collins Street which was very central. We were only having an overnight there as we were then joining a cruise ship.

I absolutely loved the "christmas tree" which consisted of champagne glasses, each containing a silver bauble.

The gym was quite small but very well equipped.

We had a cocktail in the bar, and although quite expensive, it was expertly made. The view from the bar wasn't that good but the view from the huge window in the ladies' washroom was superb.

Our room was very modern and comfortable with an Nespresso machine and fantastic toiletries. The view across the Rod Laver tennis area and the Cricket ground was stunning.

The only downside to this stay was when the concierge service brought our new luggage down to the taxi they had badly scored it.

All in all it was a very enjoyable stay.

  • Stayed: January 2013, travelled as a couple
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Thank magsdevlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded 12 February 2013

Thank you for sharing your constructive review of your stay at the Sofitel Melbourne On Collins. I was delighted to read you enjoyed our Champagne Christmas Tree and I will share your lovely comments with my team. I was concerned to learn about the issues you have with your luggage and I sincerely apologise for the impact this had on your stay. I will be personally following up your comments with the Department Manager. I do hope we have the opportunity to welcome you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2013

Checked in with another couple to friendly helpful reception Staff,to be given chocolates and two complimentary drink vouchers.This just topped of a fantastic weekend to return to the Sofitel and the bar on the 35th floor to redeem our cocktail vouchers.Easy walk to Southbank and an easy work home from Rod Laver Arena.

  • Stayed: February 2013, travelled as a couple
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Thank Rog68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2013

Excellent service, great location, beautiful and spacious rooms.
We stayed at the Sofitel on Collins during the Australian Open 2013 and we enjoyed every minute of it.From arrival to departure, the staff made every effort to make our stay comfortable and memorable.
Check in was fast and efficient. luggage was already in the room when I got there.
The room had a fabulous views of Melbourne Park and the Yarra. Rooms were clean, beautifully decorated and comfortably furnished.
While having breakfast, the view from level 35 were exceptional.
Service was always attentive and top notch. The concierge was sophisticated, knowledgeable and most helpful .
Will certainly stay there again.

Room Tip: All rooms are wonderful. The prestige suite is a gem.
  • Stayed: January 2013, travelled on business
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Thank Yamin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded 12 February 2013

We appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to know you had a wonderful stay with us.

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Reviewed 7 February 2013

  • Stayed: January 2013, travelled as a couple
    • Value
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    • Rooms
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded 12 February 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
An Accor traveller
Melbourne, Australia
3
Reviewed 7 February 2013

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this reviewResponded 8 February 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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