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“5* melboune stay”

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Sofitel Melbourne on Collins
Ranked #16 of 159 Hotels in Melbourne
Certificate of Excellence
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5,171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Auckland Region, New Zealand
Level Contributor
184 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 1 May 2014

Great service from every staff member we encounted. Unfortunately, we accidentally left some clothing behind in the wardrobe. The staff have been excellent in helping us get them back home.Would have been a FIVE rating but for the loud noise from the bar/restaurant area at 12:30 AM. We were just one storey above the bar(36), and the noise really was quite bad. I would definitely ask for a higher room next time.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank CR111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, 5 May 2014
Thank you for posting your review on Trip Advisor and thank for your comments regarding the service you received from our Ambassadors. I was also concerned to read about the noise factor you have experienced during your stay with us. Please accept my sincere apologies. We certainly can assign a room on a higher floor upon your next visit to the Sofitel Melbourne on Collins.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
144 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 1 May 2014

I stayed for one night at the Sofitel on Collins to attend a meeting in Melbourne but have also stayed here previously. Lovely hotel, friendly, professional and helpful staff. Fantastic views from my room! As I arrived late I ordered room service and had THE best club sandwich with fresh side salad - really delicious and not overpriced for a major city hotel.
Would definately choose to stay here again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bethie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foster City, California
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 May 2014

Stayed here for a couple of days. The view from the club lounge is really top notch!! Access to the main downtown area of Melbourne and the river front is quick and easy. The property felt a little old and can possibly use an upgrade/renovation.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deepdebroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, 1 May 2014
Thank you for posting your review on Trip Advisor. I was pleased to read you had an overall enjoyable stay with us at Sofitel Melbourne On Collins. We hope to welcome you back in a not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Melbourne on Collins

Property: Sofitel Melbourne on Collins
Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Melbourne
#5 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Official Description (provided by the hotel):
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel

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