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“Modern hotel in the middle of the city”

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The Westin Melbourne
Ranked #17 of 162 Hotels in Melbourne
Certificate of Excellence
Reviewed 2 January 2014

Excellent location in the middle of Melbourne - high-end shopping, great restaurants, and many tourist sites are close by (easy walking distance).

Rooms were very modern and quite spacious. Concierge provided a great rec for dinner (restaurant name escapes me).

Can't go wrong with this hotel.

  • Stayed: April 2013, travelled solo
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1  Thank bkph02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelboune1185, Manager at The Westin Melbourne, responded to this reviewResponded 13 January 2014

Dear reviewer. Thank you for taking the time to provide your feedback. We are thrilled you had such an overall memorable experience during your recent stay. Our converted Collins Street address is positioned amongst the best designer boutiques, theatres, galleries, and Melbourne’s finest attractions including Federation Square, the Arts Centre, MCG, and the Tennis Centre. During your next visit, may we just mention if you are not already a Starwood Preferred Guest member, go on line to join the program so we may keep you informed of our special offers together with 15% off food in all our venues (T& C’s apply), even if you are not staying. Membership is complimentary. We look forward to the opportunity to welcome you back to the Westin Melbourne in the not too distant future. Until then, be well.

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1,101 - 1,107 of 1,996 reviews

Reviewed 31 December 2013

My 15 y/o son and I needed a central location in Melbourne to facilitate easy access to the Melbourne Cricket Ground (MCG) for the Boxing Day Test as we were landing at 7.30am and play started at 10.30am. Well this hotel could not have been bettered, either in terms of location or all round quality and value for money (especially with regard to its central City location). It is literally a one minute walk around the corner to Federation Square which is the hub of central Melbourne and only a very pleasant 15 minute riverside walk to all the main sporting venues, MCG, Rod Laver Arena, etc. The standard of service at the hotel is 'top drawer' as is the quality of the food. One minor quibble is the average quality of 'house' wines served compared to that of other (cheaper) bars/restaurants we visited. The standard of accommodation is very good. My son and I shared a double room and the living space and bathroom were very generous in terms of space and the finishings were of good quality. Lastly, the staff were polite, friendly and all (but one) had a smile on their face. I wouldn't hesitate to recommend this establishment, either for a family, couple or sole businessman - all in all, a joy to have stayed here!

  • Stayed: December 2013, travelled with family
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Thank thestrats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelboune1185, Manager at The Westin Melbourne, responded to this reviewResponded 13 January 2014

Dear reviewer. Thank you for taking the time to post your review. We certainly thank you for your comments and thrilled learn that you and your son had such an overall satisfying stay in every way for your recent visit to Melbourne for the Boxing day test cricket. Of course the added bonus was that “we won” and what a cricket season it has been. Your comments about the wines on offer is well received and will be passed on to our Food and Beverage team for further discussion and evaluation. We sincerely look forward to welcoming you back to our hotel in the future for another uplifting experience. Until then, be well.

NB. During your next visit, may we just mention if you are not already a Starwood Preferred Guest member, go on line to join the program so we may keep you informed of our special offers together with 15% off food in all our venues (T& C’s apply)even if you are not staying. Membership is complimentary

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Reviewed 30 December 2013 via mobile

I recently stayed one night at this hotel and overall it's a great hotel. The location is probably one of the best for a hotel Melbourne; you are within walking distance to everything. I can't really fault this property, rooms are very large, great bed, bathroom etcetera. But I think overall if feels very masculine, as if it's more suited to the corporate male traveller rather than families and couples. We had breakfast in the restaurant and this was nothing to write home about. It was nice but not great.

Overall I don't think anyone thinking of staying here would find fault with this property.

  • Stayed: December 2013
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1  Thank SallBell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelboune1185, Manager at The Westin Melbourne, responded to this reviewResponded 13 January 2014

Dear reviewer. Thank you for taking the time to provide us with your review. We are pleased to learn that you had such an overall satisfying stay in every way and enjoyed our large and well appointed rooms with features such as our popular Heavenly Bed – the name says it all. Our unique and unbeatable location certainly places our guests amongst the best designer boutiques, theatres, galleries, and Melbourne’s finest attractions including Federation Square, the Arts Centre, MCG, and the Tennis Centre – we are pleased you made the most of this. We will pass on your comments regarding the breakfast offering to our Restaurant team for further review. During your next visit, may we just mention if you are not already a Starwood Preferred Guest member, go on line to join the program so we may keep you informed of our special offers together with 15% off food in all our venues (T& C’s apply)even if you are not staying. Membership is complimentary. We look forward to the opportunity to welcome you back to the Westin Melbourne for another refreshing stay some time soon. Until then, be well.

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Reviewed 30 December 2013

It was a part business, part leisure trip. We were booked at the Westin Melbourne for 2 nights. Loved the bedding - they were super comfortable, one of the best amongst all the hotels I've stayed in. Service was prompt and not intrusive. It was in a good location within walking distance to most areas. Would have been better if we had a room with a view of the city.

Room Tip: Request for a city view room if available
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  • Stayed: June 2013, travelled on business
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Thank esther_2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelboune1185, Manager at The Westin Melbourne, responded to this reviewResponded 1 January 2014

Dear reviewer. Thank you for taking the time to post your comments. We are delighted to hear that your recent stay at The Westin Melbourne was so uplifting in every way. Our aim is to ensure our guest leave us feeling more rested and uplifted than when they arrived and the signature Westin room features such as the Heavenly Bed, certainly deliver our guests with such experiences. Thank you also for commenting on our intuitive and friendly service as our associates do take pride in their work and strive to ensure we connect with our guests always. Upon your next visit, you can certainly request a city view room however, these rooms are popular and numbers are limited so do request one ahead of time to ensure it is guaranteed. We hope you and your loved ones had a safe and merry Christmas and all the best for 2014. We look forward to welcoming you back again soon.

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Reviewed 30 December 2013

This hotel is always fabulous- staff are lovely and friendly (this time Sophie at reception was fantastic) and facilities are luxurious. Great location and great buffet breakfast. Only tiny negative was the steep price ($55) for valet parking but am thinking this is maybe normal for Melbourne. We will be back.

Stayed: December 2013, travelled as a couple
Thank Megan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelboune1185, Manager at The Westin Melbourne, responded to this reviewResponded 1 January 2014

Dear Reviewer. Thank you very much for taking the time to provide your positive review. It is always a pleasure to hear our guests have such a satisfying stay in every way. We are delighted you enjoyed our enviable location in the heart of Melbourne, delicious gourmet SuperFoodsRxTM buffet breakfast in our signature restaurant Allegro and our high service standards. Our associates take pride in their work and do work hard to deliver these standards to our guests. We will ensure your comments are passed onto to Sophie and shared with our entire team. During your next visit, may we mention, if you are not already a Starwood Preferred Guest member, you can request to join the program so we may keep you informed of our special offers and you receive 15% off food in all our venues (T& C’s apply). Membership is complimentary. We certainly look forward to welcoming you back to the Westin Melbourne again. Be well.

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Reviewed 29 December 2013

Have just had a night at the Westin in Melbourne. It was great, the staff friendly and happy to assist with anything, the hotel is clean and it is in a great location, especially when trying to do some xmas shopping. I was upgraded as well, can't wait to go back again.

Room Tip: The deluxe rooms are bigger with a bay window. There are some deluxe that have a small balcony inste...
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  • Stayed: December 2013, travelled with family
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Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelboune1185, Manager at The Westin Melbourne, responded to this reviewResponded 1 January 2014

Dear Reviewer. Thank you for your comments – your review is very important to us. We are so pleased to learn you’re recent stay at The Westin Melbourne was so uplifting. We sincerely look forward to welcoming you back in the not too distant future and would like to take this opportunity to wish you a very Happy 2014. Until then be well.

NB. During your next visit, may we just mention if you are not already a Starwood Preferred Guest member, go on line to join the program so we may keep you informed of our special offers together with 15% off food in all our venues (T& C’s apply)even if you are not staying. Membership is complimentary.

Report response as inappropriate
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Reviewed 25 December 2013

Just a very nice stay. Located in the heart of Melbourne CBD in walking distance to both all major companies as well as entertainment and dining option. Great fitness area and pool. Breakfast great with omelette station, waffles etc etc. Stay is somewhat pricey, but highly recommended.

Stayed: December 2013, travelled with friends
Thank Tim289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelboune1185, Manager at The Westin Melbourne, responded to this reviewResponded 30 December 2013

Dear reviewer. Thank you for taking the time to post your comments regarding your recent stay with us. We are delighted you enjoyed our hotel’s unbeatable location, the gourmet buffet breakfast in our signature restaurant Allegro and our fantastic onsite facilities. A personal favorite of our guests is the beautifully designed lap pool in our WestinWELLNESS centre together with the new Lifefitness equipment in our WestinWorkout fitness studio (open 24 hrs). It’s always a pleasure to hear our guests have a great stay. During your next visit, may we just mention that if you are not already a Starwood Preferred Guest member, go on line to join the program so we may keep you informed of our special offers together with 15% off food in all our venues (T& C’s apply)even if you are not staying. Membership is complimentary.
We look forward to welcoming you again in the not very distant future. Be well.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Melbourne

Address: 205 Collins St | Melbourne, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#16 Luxury Hotel in Melbourne
#17 Family Hotel in Melbourne
Price Range: £157 - £352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Official Description (provided by the hotel):
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light-filled lobby sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions. SPG Members receive complimentary in room internet when booking direct. ... more   less 
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Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin

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