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Quay West Suites Melbourne
Ranked #12 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 26 December 2013

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank SoulManMick
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 2 January 2014

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Reviewed 26 December 2013

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Melissa R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 26 December 2013

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Reviewed 22 December 2013

For the price, Quay West suites represent excellent value. I had a city view room, which had a balcony and a nice, unobstructed view of the river and city. Great room size - including full self-contained kitchen, good sized lounge room and large bedroom. Both TV's were very small.

Location was very central, 10 mins walk to the Federation Square and also walking distance to Crown Casino. Well location relative to South Bank's restaurants.

Gym was adequate, great pool, spa and sauna facilities.

Highly recommended if you're looking for a centrally located, serviced apartment.

  • Stayed: November 2013, travelled with friends
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Thank Bondock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 23 December 2013

We are pleased you enjoyed your stay.

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Reviewed 17 December 2013

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Jennifer R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 18 December 2013

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Reviewed 15 December 2013

Quay West is situated on the south side of the Yarra river just a couple of blocks east of the casino and across the Yarra from St. Paul's. Shopping and river cruises are literally right outside your door. Our balcony looked onto the Yarra.

Suites are equipped with a kitchen and washer/dryer (though I did not manage to master the operation of the combi-washer-dryer). Staff was especially friendly and helpful, particularly Sophie and Kathy. Thanks, ladies.

The only negative was the internet, which was slow and expensive. that seems to be the case everywhere in Australia, though.

  • Stayed: December 2013, travelled on business
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Thank luv2travl003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 18 December 2013

Thank you for telling us about your experience at the Quay West Suites Melbourne.
It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

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Reviewed 13 December 2013

A great hotel,good location ,helpful staff. We enjoyed our stay there!! Very quiet, the room was superb ,the kitchen was excellent . You are next door to the south gate mall next to the river. A very nice walk along the river.

Room Tip: We were on P5.A suite by itself. It was large, and the kitchen was excellent. A great location. Wal...
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  • Stayed: November 2013, travelled as a couple
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3  Thank Allan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 18 December 2013

Thank you for your continued support of the Quay West Suites Melbourne. It is wonderful to hear this is your home away from home. It is always a pleasure to look after you. We look forward to your return to Melbourne soon.

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Reviewed 9 December 2013

We stayed in Room 607 which is a studio king with a balcony overlooking Hamer Hall. No quibbles with the room, comfy king bed (VERY hard to find these days!) everything clean and tidy. Upon our arrival we were valet parked, which was a surprise as we weren't ready for it and had stuff strewed all over the car as is usual. Staff were very patient though with my "hang on, I forgot something else!" The concierge was extremely helpful with ideas and directions, and stored our preferences for next time. We slept well and didn't hear any noise throughout the night. The location is perfect for dining and sightseeing as well.

All in all a very nice apartment and will certainly stay again and recommend to friends.

Room Tip: The rooms numbered 07 all have a balcony and the ones numbered 06 don't.
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  • Stayed: November 2013, travelled as a couple
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Thank Ozwitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 12 December 2013

Thank you for choosing to stay at Quay West Suites Melbourne. we appreciate you taking the time to post your review on Trip Advisor, as guest reviews enable us to monitor our standards to ensure we are proving our guests with what they want.

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Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#10 Family Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#12 Business Hotel in Melbourne
Price Range: £127 - £349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Official Description (provided by the hotel):
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne

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