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“Great Stay”

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Quay West Suites Melbourne
Ranked #13 of 160 Hotels in Melbourne
Certificate of Excellence
Reviewed 7 January 2014

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 56JoeF
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 9 January 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (1,110)
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599 - 605 of 1,110 reviews

Reviewed 7 January 2014

Perfect home base for our family stay in Melbourne. Excellent service - friendly, kind and professional in every way. The location was perfect and with an excellent view. We walked or trammed it everywhere. The beds were exceptionally comfortable, the room was well appointed, clean and very well maintained. Room service was great, the pool, spa and gym were all excellent. We loved it and our kids loved it.

Room Tip: Go for a room with a view.
  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Danielledownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 9 January 2014

Thank you for telling us about your experience at the Quay West Suites Melbourne.
It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future

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Reviewed 5 January 2014

  • Stayed: December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Tania S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 3 February 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 January 2014 via mobile

Great location, friendly and helpful staff, hotel very clean. Pool was beautiful. Bed was comfortable. Didn't try the room service. Close to shops and attractions. Requested a room on a higher level with a view but got a lower room with very little view. Would defiantly return and recommend others to stay there.

Stayed: October 2013
Thank Dikitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 6 January 2014

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future.

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Reviewed 2 January 2014

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Danielle P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 6 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 December 2013

Recently stayed at the Quay West Suites, while visiting Melbourne on holiday. Location was just perfect, we were able to get were we needed in a timely manner. The room was clean and neat, bed was comfortable, staff very helpful. Would stay here again.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 2 January 2014

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with all of our team.

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Reviewed 28 December 2013

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank TraceyH1010
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this reviewResponded 2 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Luxury Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
Price Range: £132 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Official Description (provided by the hotel):
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne

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