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The Como Melbourne - MGallery by Sofitel
Ranked #17 of 158 Hotels in Melbourne
Certificate of Excellence
UK
Level Contributor
115 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Perfect”
5 of 5 bubbles Reviewed 2 January 2014

We stayed here a few days while combining a bit of business with a friend's wedding.
It's a great boutique hotel in South Yarra with lots of funky show and esterase on the doorstep.

Really friendly staff.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VANCES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComoMel, General Manager at The Como Melbourne - MGallery by Sofitel, responded to this review, 27 March 2014
Dear Vance
Many thanks for posting this review online. We are so pleased you enjoyed your stay with us – all the better when you can mix a little business with some leisure too.

We hope to have the opportunity to welcome you back in the not too distant future.

Kind regards
Cleo Seaman
General Manager
The Como Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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965 reviews from our community

Traveller rating
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    268
    84
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    15
See reviews for
139
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 26 December 2013 via mobile

Room was nice, minimal furniture and very basic, was good but not great, pool and gym area was well equipment and location is great!

The welcome coffee is a great added extra and was needed for a early afternoon check in!

Hotel is good but there is cheaper and better hotels in the area!

Stayed December 2013
Helpful?
1 Thank Robert11mc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 16 December 2013

The Como is always my first choice for accommodation whenever I'm in Melbourne. Everything about the experience is top notch, the staff, service, room, ambience, food and the cherry on the cake for me is the luxurious bathroom with a bath I could swim in! My only tiny frustration is the additional and rather hefty fee for wireless.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank DebbieD76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 December 2013

The hotel continues to be one of the better business hotels in Melbourne, ideally located by the river, close to Melbourne city and within walking distance to one of the cities premium restaurant precincts.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Bob19116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 December 2013

Firstly, I would like to say that the staff were absolutely lovely and great to deal with. The room was beautiful (one bedroom suite) and the spa bath was excellent. However if you plan to stay just to enjoy the hotel I probably wouldn't bother.
Having arrived Monday afternoon with Melbourne having had 13mm of rain and having both our coats soaked through we decided to have a quiet night in and not bother exploring the city. That was probably a mistake on our part. Even though the hotel offers Television services they really aren't an option, I tried to hook my mobile up to the tv with no luck due to the service it was running. After doing a little research I found that the TV model was most likely a Philips plasma from around 2005, this is pre-digital, not HD and had about 6 or 7 analogue channels that as far I was aware were on the verge of being shut off. I'm not sure what will happen when they disappear and the only thing the tv can run are On Demand movies. Not only this but on the network box attached to the back of the tv I found the word "Faulty" written. The evening was spent watching programs on a 7 inch tablet screen.
As an accor member I had hoped that my status privileges would have been already set up, however I had to ask for anything that should have been included. It took about 5 hours for the wifi to be set up properly in the room, the staff having to contact the same group who they have contracted for their on demand movies...
Those gripes aside, the pool is great as is the gym. It is very well located and very near a Lindt Cafe that I highly recommend visiting.
Until they update to the digital age I can't really recommend staying here.

Room Tip: Any room with a spa is great, given that there isn't much extra between open plan spa and one be...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DGheist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Como Melbourne - MGallery by Sofitel

Property: The Como Melbourne - MGallery by Sofitel
Address: 630 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Melbourne
#16 Luxury Hotel in Melbourne
#19 Romantic Hotel in Melbourne
#20 Business Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Como Melbourne - MGallery by Sofitel 5*
Number of rooms: 111
Official Description (provided by the hotel):
Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne. ... more   less 
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Also Known As:
The Como Melbourne Hotel Melbourne
Como Hotel Melbourne
The Como Hotel Melbourne

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