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“Terrible experience”

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Knightsbridge Apartments
Ranked #156 of 160 Hotels in Melbourne
Brisbane
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Terrible experience”
Reviewed 8 October 2013

We understood we would get a 2 bedroom apartment for 3 individual people to share in a comfortable configuration. Imagine our surprise when the 'apartment' didn't have a living room, but a king sized bed taking up almost the whole lounge space, with a couple of very uncomfortable chairs just fitting in around the bed. The bathroom which was tiny and badly fitted was right off the main bedroom (read loungeroom) so the people in the tiny 2nd bedroom needed to disturb those sleeping in the main room during the night. Dangerous wiring connecting the TV to a dodgy power point with double adapters swinging around. The staff were reasonably helpful as to allowing us to store luggage there for a few hours after checkout. I would NEVER stay there again, and wish I'd read the reviews first.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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125 reviews from our community

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    36
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    54
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 September 2013

My boyfriend had his laptop and harddrive taken from our bedside table when we stayed here and we had no help from management at this place witu regards to finding out how it had been taken given that someone with a key had to have taken it as our room was locked and everything else was in order. They made no apologies and no attempt to help sort it out with police, etc. They even admitted that a former staff member still had a master key to the apartments!

Aside from that, this place looks nothing like how it does on its official website. The colour of the apt walls is yellow...and the air conditioner is yellow too...because it looks like it has never been cleaned. The fan in the bathroom sounds like a generator and there is no possibles way you could take a bath...It's basically a foot bath. The walls are extremely thin and there's no lift if you've got heavy luggage.

For $250 a night, you'd expect much much better.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Annapolis12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Melbourne hotels

Brisbane, Australia
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 September 2013

I would like to personally thank Susan for arranging a bottle of wine on our arrival and the free onsite parking. I was at bit apprehensive to book into this place after going through the horrendous reviews on Tripadvisor however I must say that my time at Knightsbridge Apartments was very pleasant and that all of the staff members were accommodating and helpful. It is true that the place needs renovation however the King size bed was a great feature in the room. I would definitely recommend this place for overnight stayers. There is 1 train station and 1 tram station in the close vicinity of the property.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PJ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2013

I really don't know how this place gets a rating of 3 stars in my opinion it would be lucky to rate 1 star, this place is not fit for any ratings/recommendations, have a look at my photo's
we stayed 3 nights but had we not prepaid I would not have stayed at all
the room was shabby and unkempt however the bedding while shabby and out dated appeared clean we had no hot water at 5:00am on our last morning too early to call anyone, the one good thing going for it was the reception staff were very friendly and helpful

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Thomas1541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2013

Wanted something reasonably priced and was very happy with size of room , did not disappoint about ten mins absolute max to city centre. Clean and spacious and very quiet :) highly recommended to all travellers

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wicks20004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 August 2013

Booked 5 nights didnt stay 1
What a dump my daughters roll away bed $20 per night was a Ripped,Stained smelly base of a bed with a donna as a mattress.When I complained to the manager it started a 2hr refund discussion.he could not see a problem and asked why I had stripped the bed.Half this discussion was in chinesse as he was on the phone to the owner.The 2 seats I had removed from the room were stained with god knows what.There is mold all over the bathroom the toilet seat had been bleeched that many times it had bubbles of plastic dripping off it.I have reported this place to Vic Health.This is the sort of place you see in the movies that rent rooms by the hour.As I was packing our stuff back in to the car Out of the shaddows came to Asian men asking me "why you cause trouble" I rand the Police and the police attended.Dont stay there my dog house is cleaner than that it is Hell hole unless you like taking chances with your health.The lady at check in was nice

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 August 2013

staying here would have to rate as my worst hotel experience to date. The room was not clean, the shower had little to no hot water and the noise from guests and the street was unbelievable. The first night was a shocker - zero sleep. they then kindly moved us to a back room and the following night was even worse - with guests one floor down partying and smoking all night. With no night duty manager we had no recourse.
reason why it was so noisy - the windows have an opening at the top that lets all sound in - rocket scientist who deigned that one.
The rooms were not clean and the microwaves still had food still in them - nice.
Put simply while the location is good the place needs a lot of attention - with 3 more nights booked i left and stayed at the Best Western (which was perfect) - would i stay at Knightsbridge again - not on your life

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dicky69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Knightsbridge Apartments

Property: Knightsbridge Apartments
Address: 101 George St, Melbourne, Victoria 3002, Australia
Region: Australia > Victoria > Melbourne
Amenities:
Kitchenette
Hotel Style:
Ranked #156 of 160 Hotels in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Knightsbridge Apartments 3.5*
Number of rooms: 26
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Also Known As:
Knightsbridge Apartments Melbourne
Knightsbridge Apartments Hotel Melbourne

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