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“Trams, trains and automobile” 3 of 5 bubbles
Review of Mantra on Jolimont

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Mantra on Jolimont
Ranked #88 of 158 Hotels in Melbourne
Sydney, Australia
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Trams, trains and automobile”
3 of 5 bubbles Reviewed 16 March 2014

This place is situated in a no-man's land bounded by busy rail tracks, tram tracks and busy roads near to Melbourne CBD. Good if you want a quick walk to MCG or the tennis or AAMI stadium not good if you want to pop into one of the City's mass of great restaurants, bars and cafe. My room overlooked the railway and I was awoken by early morning freight trains and traffic. Rooms are pretty ordinary and the common areas- corridors etc are very tired and need of repainting. You can get an ok breakfast manned by friendly staff but no choice as the closest cafe is a good walk away. Staff were nice enough but my taxi booking was 20 minutes late. Life's too short.

Room Tip: Ask for a room away from the busier railway tracks.
See more room tips
  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolimontMGR, General Manager at Mantra on Jolimont, responded to this review, 19 March 2014
Good morning,

Thank you for posting a review of Mantra on Jolimont, I do appreciate you taking the time to document your thoughts regarding the property.

I am glad you enjoyed some aspects of the property, and rest assured that we will be sure to action those items you have raised for our attention.

Warm regards,
Campbell Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,251 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Any
English first
australia
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 10 March 2014 via mobile

I stayed here at the weekend, the staff were very friendly & efficient. The room was clean & tidy & the breakfast very enjoyable. The bed was comfortable, the only minus was the lounge, was outdated & uncomfortable, but otherwise the apartment was great & close to transport & services. It was a bit noisy with the windows open, but they do have warnings about this, once the trains stopped it was very quiet. I would def stay again

Stayed March 2014, travelled with friends
Helpful?
1 Thank annier127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolimontMGR, General Manager at Mantra on Jolimont, responded to this review, 11 March 2014
Good morning,
I'm glad you enjoyed your stay! I've made a note regarding the lounge, perhaps you could email me (details below) with the apartment number you stayed in so I can get our maintenance team to have a look?

I'm glad you found getting around easy - we are just on the fringe of the CBD, but as you say close to public transport access. Thanks also for your other 'traveller tips' - I'm sure others will appreciate them.

Warm regards,
Campbell Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phillip Island, Australia
2 reviews
5 of 5 bubbles Reviewed 6 March 2014

We arrived to our usual home away from home in Melbourne to be mistakenly placed in a room that had not been completely finished due to renovation. Within ten minutes we were placed in a top floor suite and were provided with the best customer service I have ever experienced in my 20 years of international travel. The reasons for our complaint are of no relevance in comparison of the courteous , personal service that was provided to all us from the general manager all the way to housekeeping, dining and front desk. Thankyou especially to Campbell for ensuring our stay was fabulous . This hotel may not be 5 star on image and furnishings but it is 10 star on customer service , friendliness and a wonderful warm environment. Due yourself a favour try mantra on jolimont

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Familyoctonauts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolimontMGR, General Manager at Mantra on Jolimont, responded to this review, 11 March 2014
Good morning,

Thank you for taking the time to document your experience at Mantra on Jolimont. I do appreciate it and will be sure to share your comments with the team!

We'll see you next time at your 'holiday home' :-)

Warm regards,
Campbell Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

I really enjoyed my stay at Mantra for two days without any problems. There's a nice inbuilt kitchen, along with fridge, convenient cutlery, electrical appliances and food/beverages. I was on the seventh floor and enjoyed my sleep without any noise disturbances. It's very quiet. Taking a walk to the city takes about fifteen minutes but i don't mind a bit of exercise.

Room Tip: Select a studio room if you want to store food
See more room tips
  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank justlucky0_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolimontMGR, Manager at Mantra on Jolimont, responded to this review, 12 February 2014
Good afternoon,

Thank you for taking the time to provide feedback for your recent stay with us. It was great to read that you had such an enjoyable stay. It certainly sounds like you enjoyed our facilities and location. We look forward to welcoming you back in the future. Thanks again.

Kind regards,
Dean Wilkinson
Acting Hotel Manager
Mantra on Jolimont
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
51 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 9 February 2014

Given the cost of city hotels on a Saturday night, I was impressed at the value of the Joli Good Deal promotion. For $179 + 2% credit card surcharge, the extras included a bottle of wine, box of roses chocolates, a cheese platter and breakfast for 2. Quite liked the room which had a kitchen which included a stove top and oven plus a microwave - which would be good if you were staying the week away on work. The room also had a laundry and dryer in the cupboard outside your front door to share with the neighbouring room. Room we had overlooked the tennis centre - which I liked the view. If you are a light sleeper, you may wish to request a room on the other side of the hotel as there is a bit of noise from the trains and there was some weird music from the speakers on the MCG footbridge we could hear in our room. Nice pool area although the spa jets were not working. Hotel also has 4 pieces of equipment in the gym. Included in our deal was a buffet breakfast which had the essentials, although only commenced serving at 8am and the breakfast room was a touch on the small side. The hotel location is good if you are going to a sports event, although there are no shops around the hotel. About a 10 minute walk is an IGA Express in Flinders Street, near Exhibition Street if you want groceries, our about 10 minutes east up Wellington Parade is a 7-11. Car park is limited and a substantially cheaper option is to park on the street in Wellington Parade South.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BalwynCalling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolimontMGR, Manager at Mantra on Jolimont, responded to this review, 12 February 2014
Good afternoon,

thank you for your feedback in regards to your recent stay with us. It was great to read that you enjoyed the room facilities, and our location obviously suited your needs. Also good to read that you received such a great package deal. Thank you for the comment in regards to the spa jets, we'll certainly get our Maintenance Department to look at this issue immediately. In regards to breakfast time, our restaurant opens a little later from 8am on weekends; however it's open from 7am on weekdays. I apologise if the later opening time was an inconvenience.
Thanks again for your feedback, and we look forward to welcoming you back when you're next in Melbourne.

Kind regards,
Dean Wilkinson
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 February 2014 via mobile

The hotel is dated and although the breakfast was included in our package it was very disappointing. Food wasnt replaced no cups for the coffee and the hot food was pretty tasteless. On a positive the pool area was relaxing

Stayed February 2014, travelled as a couple
Helpful?
2 Thank alison18267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JolimontMGR, Manager at Mantra on Jolimont, responded to this review, 4 February 2014
Good afternoon,

Thank you for your feedback in regards to your recent stay with us. It was disappointing to read your comments in regards to breakfast. I have investigated and unfortunately we did have an issue with the breakfast buffet on that particular morning. I can assure you that this is contradictory to the usually excellent feedback we receive in regards to the breakfast. I apologise that it was not up to the usual standard on that particular morning. Please contact me directly if you consider staying again in the future.

Kind regards,
Dean Wilkinson
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mantra on Jolimont

Property: Mantra on Jolimont
Address: 133 Jolimont Rd, Melbourne, Victoria 3002, Australia
Region: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#62 Family Hotel in Melbourne
#80 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mantra on Jolimont 4*
Number of rooms: 133
Official Description (provided by the hotel):
Located in the sporting and cultural hub of leafy East Melbourne opposite iconic sporting venue the Melbourne Cricket Ground and walking distance from the CBD, Mantra on Jolimont is the definitive crowd pleaser for guests who value convenience and comfort. Ideal for business and leisure travellers alike, Mantra on Jolimont Melbourne offers the ultimate in flexibility with studio and one bedroom apartments that can interconnect to provide comfortable two bedroom accommodation. Reflecting the Mantra hallmarks of offering stylish decor, quality service and great locations, Mantra on Jolimont Melbourne combines the benefits of hotel services with freedom and flexibility befitting a private city apartment. All one bedroom apartments include lounge and dining areas and fully equipped kitchens to provide the ideal home away from home, while studios and one bedroom apartments share a laundry with washing machine and dryer and feature 32" LCD TVs, in-house movies and tea and coffee-making facilities. Guests of Mantra on Jolimont Melbourne enjoy fabulous services including 24-hour reception, room service, wireless internet access, babysitting, daily room servicing, car parking ( fee apply and spaces are subject to availability upon arrival)and foreign currency exchange. Guests can also splash out in the outdoor heated swimming pool, work out in the new fully equipped gymnasium or dine in the on-site restaurant which serves modern Australian cuisine in a relaxed atmosphere. From Mantra on Jolimont Melbourne guests are located close to some of the city's major sporting, entertainment and tourist attractions. The MCG, Rod Laver Arena, Melbourne Park and the Fitzroy Gardens are on the hotel's doorstep while Federation Square, National Art Gallery, World Trade Centre and Crown Casino are also within easy reach. Mantra on Jolimont Melbourne is a full non-smoking hotel. Car parking is an additional cost and is subject to availablity, not guaranteed. **Extremely limited car parking is available on site at Mantra on Jolimont at a cost of $25 per vehicle, per day. Spaces are subject to availability on a first come, first served basis and cannot be guaranteed under any circumstances. Your car may be moved to an off-site location when parking with us. Alternative self-parking options are available within a 10 minute walk from the property. ... more   less 
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Also Known As:
Mantra On Jolimont Hotel Melbourne
Mantra On Jolimont East Melbourne

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