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“We stayed here on business and the location suited us well.”
4 of 5 bubbles Review of Quest on Chapel

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Quest on Chapel
Ranked #37 of 158 Hotels in Melbourne
Certificate of Excellence
County Durham
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“We stayed here on business and the location suited us well.”
4 of 5 bubbles Reviewed 16 November 2011

A good place to stay if you more than just a hotel room.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ferryhill_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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392 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Buffalo, New York
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 October 2011

I stayed at Quest on Chapel while in Melbourne on business. The location was excellent as many shops and restaurants were within walking distance. The apartment itself had exactly what I needed. The rooms were clean and well kept and the staff went above and beyond to take care of anything I needed. I would definitely stay here again.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CMN16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 16 August 2011

I have stayed at a number of Quest properties throughout Australia and New Zealand, and Quest on Chapel in Melbourne is definately the best. Great location right in the heart of the vibrant South Yarra - shopping, restaurants and bars. There is a large shopping complex opposite with Woolworths Supermarket, BigW and bottle shop. Good transport options with tram outside door and short walk to Railway Station. Only two stations from Flinders St station (CBD). I had a hire car and parking was within the hotel grounds ($20 a night). This is an apartment hotel and we stayed in a one bedroom apartment. Not overly large, but has every facility you need, including kitchen, lounge/dining, washing machine and clothes dryer. Wi-fi was included in my rate.
All staff are so friendly and efficient. Whatever is promised on your reservation or at the front desk is always delivered promptly and without hassle. This is a very well run and managed hotel. Other staff we encountered during our stay were just as friendly and helpful.
You cant go past Quest on Chapel for location, value and service.
Great breakfast is available across the road at En Vogue (outside Woolies), and you must dine at the South Yarra Trattoria, 302 Toorak Rd (just off Chapel St). This restaurant is a buzz with excellent Italian fare at very reasonable prices. Good service too.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank RodLyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 19 August 2011
Thank you so much for taking the time to review our property, we are pleased that you enjoyed your stay, the location is great, close to everything. We are so proud of the service all our staff strive to achieve and it is lovely to hear that they were so helpful to you. We hope you welcome you back soon!
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Palm Springs, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 March 2011

I was attending the tennis tournament so it was a peak time in Melbourne (and peak hotel rates). Having an apartment with laundry and kitchen facilities was a great convenience. If you are on the Chapel St. side of the hotel (especially a lower floor) don't expect to have the sliding door open much as noise will be an issue (with the doors and windows closed the rooms are quiet enough).

You can walk to the tennis grounds and the football stadium complex in less than half an hour or walk five minutes to the nearby train station and you are there in one stop (allow about 15 minutes in case you need to wait for a train), taxis are prevalent as well, especially at night. The trams/trolleys will make more stops and take a little longer and you have to change trams to get to the athletic facilities. The transportation around the City is great and you can buy a weekly pass for about $30 US that can be used on trams, trains and buses (I believe, did not take a bus). I spent a day just checking out different locations around the City via trams and trains.

The neighborhood is great and the walk along the Yarra River is really pretty. There are usually crew teams on the river, and joggers along the foot paths. The Botanical Gardens are a few blocks over from the hotel and the park is filled with joggers. There is a grocery across the street from the hotel and a large high school next door (makes for a pretty view if you are on that side of the hotel). If you are in the market for a Ferrari, there is a dealer just steps away) Anyway, great location, great City, go there.

Back to the hotel, the staff was always friendly and helpful. This is not a particularly large hotel and the front desk closes at 11pm. Not a problem, your key gets you entry after hours. There is a small fitness room on the top floor and you have to check out a key and return it to the front desk after each use (since not everyone returns the key promptly, the front desk person usually had to come up and open it for me, which they were happy to do).

Wireless internet is available at an extra charge, which is always disappointing (especially during peak times when you are already paying top dollar). There is no restaurant on site but there is a very nice one just one building over in a larger hotel...breakfast was excellent.

I initially sought to stay in the Central Business District (CBD), but after walking around that area and where this hotel/apt is (in So. Yarra), I prefer So. Yarra. You have restaurants and shopping but it is a little less crowded and has a little more of a neighborhood feel as opposed to the more urban feeling CBD.

All in all, the hotel was just what I was looking for and if you can get for a good rate, go for it.

  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GoingGlobal2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 23 June 2011
Thank you for your lovely review! Quest on Chapel South Yarra is a great location, very central with lots of restaurats, cafes and shopping in the area. The staff pride themselves on offering great customer service to our guests and we are pleased that you had such an enjoyable stay at our Property. We hope to be able to welcome you back soon!
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Bristol, UK
Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 25 November 2010

We stayed a week in an 'executive' one-bedroom apartment. It was very good - nice bed, which could be separated from the living room (although that made it seem a bit cramped, so we didn't), and good bathroom, living room and kitchen. The balcony would have been nice, but there was (is - probably for the next 9 months) a major building project underway just across the street, so too noisy to use the balcony during the day (and at night, there's a sports centre nearby which can also be pretty noisy!). But a very good location; a Woolworth's already open in the new building opposite (for those from the UK, this is not the 'Woolies' you remember, but a superb large supermarket!) where we bought good food and wine for dining in the apartment, but also restaurants, cafes, bars just a short walk away (the Italian trattoria 'Caffe e Cuccina' is great, and pretty authentic), and trams right outside. Oh, and loads of fashion shops. Excellent if you want to be in the South Yarra or Prahran areas (Prahran market also excellent for food), and trams on Toorak Road will take you to Botanic Gardens and downtown, etc. But Federation Square ain't what it's cracked up to be!

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank salmoneater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 27 November 2010
Thank you for taking the time to write a review of your stay at Quest on Chapel!
We are proud of our property and are very pleased that you enjoyed your stay. We appreciate your feedback and look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 11 October 2010

I stayed here for 6 nights. Not only was an (unpaid) request for an early check-in honoured but I was upgraded to a larger apartment than I'd booked for the duration of my stay. The apartments are comfortable and spacious, the location was convenient for my trip and the staff were friendly and helpful.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EJF212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 19 October 2010
Thank you for reviewing our Property, Quest on Chapel, we are pleased that you found your stay with us so pleasant. We are in such a great location and our staff really try to go that extra step to ensure that all guests enjoy their stay at Quest on Chapel and hopefully we will be able to welcome you back soon.
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Singapore
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 8 October 2010

Stayed in a 2 room apartment for 3 nights. Very conveniently located along Chapel Street with a Woolsworth right opposite. Chapel Street is a very pleasant place. Near enough to Melbourne CBD (15mins via tram) & yet away from the City. Facilities are standard of all service apartments. Decor is modern and fresh. The indoor spa pool on the top floor was a hit with my boys.

One bummer, the ac. Had trouble getting the right temperture. The cooling function did not work. It became to warm & stuffy & we had to switch it off to have a comfortable night's sleep.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KaruTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 19 October 2010
Thank you for taking the time to review our Property, We are pleased that you enjoyed your stay and look forward to welcoming you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quest on Chapel

Property: Quest on Chapel
Address: 651 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Room Service Wheelchair access
Hotel Style:
#35 Luxury Hotel in Melbourne
#40 Business Hotel in Melbourne
#40 Family Hotel in Melbourne
#60 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Quest on Chapel 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Quest On Chapel Hotel Melbourne
Quest On Chapel Melbourne

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