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“Perfect Location”
Review of Quest on Chapel

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Quest on Chapel
Ranked #45 of 159 Hotels in Melbourne
Certificate of Excellence
Perth, Australia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect Location”
Reviewed 25 March 2014 credit card Amex Cardmember Review

Situated close to plenty of shopping and eating outlets,these apartments are perfectly located for business or leisure.
Staff are all friendly and efficient.Rooms are clean with all the facilities you need.
Highly recommended.

Stayed January 2014, travelled on business
Helpful?
Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 29 April 2014
Thank you for your review Joe L. We have a wonderfully situated property over chapel street and we are pleased you were able to utilise our property. We look forward to seeing you back at Quest on Chapel in the future.
Kindest Regards
Renee Gramsbergen
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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400 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 February 2014

We found the location in South Yarra, close to restaurants, clothing stores, tram and train lines to be excellent.

The staff was really friendly and helpful, with tips about the neighbourhood, tourist information and what amenities the hotel provided. One moment in particular that stood out was when I asked about obtaining a Myki card, the front desk staff member reached under the desk and provided one for me - complimentary from the hotel with the caveat that I was expected to return it at departure.

The room itself was huge - with a separate bedroom and a well-provisioned small kitchen. With Woolworth's right across the road. the Quest on Chapel makes it easy to make the choice whether to eat out or make a meal in one's own room. The balcony fronted onto Chapel street and was great for sitting out having a meal or a drink and doing some judicious birds-eye people-watching.

The price for the hotel was quite reasonable make our stay there good value. I can heartily recommend the Quest on Chapel to anyone planning a short or long stay in Melbourne.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamTheTravellingCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 29 April 2014
Thank you SamTheTravellingCat for your amazing review about Quest on Chapel. Our team at Quest on Chapel strive to perform highly with customer service and i'm pleased this was recognised. Your apartments situated overlooking chapel street is one view that captures the entire strip. Our kitchen facilities are well equipped to ensure the option of cooking is there and Woolworth's across the road does help with this. We look forward to welcoming you again.
Kindest Regards
Renee Gramsbergen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
164 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 3 January 2014 via mobile

We stayed in Melbourne for 2 weeks which included Xmas and New Year. We selected this accommodation as it was close to trams, train, shopping and restaurants. We were not disappointed. This is a serviced apartment - full kitchen, dining table, lounge, flat screen TV opens onto small balcony. Large sliding door to a QS bed room (another TV) with ensuite - large shower, basin, toilet, washer and drier.

Coles is across the road so you can enjoy eating in or snacks. Lots of quality cafés restaurants and a short walk to Prahan Markets.

<$70 taxi to/from airport - $100 per week parking.

Negatives - water pressure in shower bad and hard to control temp, not a lot of storage for clothing if you stay for a longer time and nowhere to put cases. Not a lot of room to move about the bedroom.

Be aware no room service on Sunday or public holidays - but staff leave plenty of towels and toiletries.

Surprise bonus. You can see the New Years Eve fireworks from the balcony.

Beware parking officers - stopped for 3 mins on side road to ask for access to hotel car park - fined $144

Overall a good experience.

Stayed January 2014, travelled as a couple
Helpful?
Thank Granny-Mae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 29 April 2014
Thank you Granny-Mae for your review of Quest on Chapel. I'm pleased to here you enjoyed our facilities and wonderful views of the new years eve fireworks. We appreciate your concerns of the water pressure and temperature control, as we can now look into reasons for this. Any form of feedback is welcome to our team as we can only better our facilities from feedback from our guests. We hope to welcome you back in the future and once again thank you for staying and reviewing Quest on Chapel.
Kindest Regards
Renee Gramsbergen
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
44 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 December 2013

On this occasion travelling to Melbourne we stayed outside of the CBD and stayed at Chapel St. Got the best rate in the area at the Quest and found it to be great. Had a 1 bedroom unit, and it was quite large and had everything we needed. We didn't arrive until around midnight, and even though reception had closed they gave me a mobile number to call on arrival, and the night manager came down and checked us in no problem. Basically a place that does everything it says on the box, good location, easy checkin and a clean and quiet place to stay.

Definitely recommended if you want to stay in the South yarra area, one thing to consider is transport is a problem from the airport to get here, the airport bus only stops at CBD hotels, and it would be a decent cab ride from southern cross station, and the taxi fare from the airport is quite a lot as well. Just something to consider when staying in an away from the CBD area hotel in Melbourne

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bristraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

Huge rooms with a separate living room,kitchenette ,well stocked .
Great helpful staff , good location on south yarra .easy to just walk down the chapel street
With plenty of lovely cafés & shops .the hotel offers great value for business traveller
Who doesn't mind eating out of hotel restaurants every day

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jbellani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2013 via mobile

Quest on Chapel was a great choice in hotel.. price wasn't over the top room was nice and clean upon arrival the lady who checked us in was smiling she was very helpful and was just lovely to deal with.. thankyou for a pleasant stay we will be back

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tamcruskall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 April 2013

I stayed at Quest on Chapel in late February and thoroughly recommend it. On arrival I was greeted by friendly staff at reception (who were extremely helpful throughout my stay) and a box of chocolates in my 1 bedroom apartment (a lovely touch). The apartment (overlooking the playing fields) was lovely and had everything I could possibly need for a two night stay (or longer if you get the opportunity). Quest on Chapel is centrally located in South Yarra, opposite great cafes and restaurants and only a short walk to transport options in to the city.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lonnie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quest on Chapel

Property: Quest on Chapel
Address: 651 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Room Service Wheelchair access
Hotel Style:
#40 Business Hotel in Melbourne
#40 Family Hotel in Melbourne
#42 Luxury Hotel in Melbourne
#60 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Quest on Chapel 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Quest On Chapel Hotel Melbourne
Quest On Chapel Melbourne

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