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“Best Quest I have stayed at - loved it!”
Review of Quest on Chapel

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Quest on Chapel
Ranked #49 of 160 Hotels in Melbourne
Certificate of Excellence
Perth, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best Quest I have stayed at - loved it!”
Reviewed 26 July 2014

Location was great, staff very helpful and obliging and the views from the balcony took in the City skyline. Will definitely return to this Quest when I travel to my home town once more. Highly recommend it.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank redcentrejourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, General Manager at Quest on Chapel, responded to this review, 29 July 2014
Dear Redcentreyourney,

The team and I are very delighted to see your comments from your recent stay with us. We pride ourselves on great customer service and we are also thrilled that you enjoyed your apartment with its views.

We hope to see you next time you’re travelling back to your hometown again.
Please do not hesitate to contact us directly if there’s anything we can do for you before your next stay.

Kind regards,
Pia N / Property Manager, Quest on Chapel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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411 reviews from our community

Traveller rating
    183
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    51
    11
    5
See reviews for
105
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140
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 July 2014

Molly, Marie, and Bianca did an excellent job, they went above and beyond my expectations. The condo is right in the middle of it all, Tram stop is a few feet away, bars, restaurants, grocery shopping, fine dining, Big W (Australia Walmart), all walking distance, 40 mins on tram to Kew, 30 mins to Cricket stadium, 45 mins to the city (downtown) and the Melbourne Star.

Room Tip: if you can get the top room facing Chapel, it has the biggest balcony. Cafe across the street is del...
See more room tips
  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Hugo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, General Manager at Quest on Chapel, responded to this review, 29 July 2014
Dear Hugo S,

Thank you for posting your review from your recent stay with us.

We are very pleased to see that you enjoyed your trip to Melbourne and that you that found the team here were doing an excellent job. I will make sure to share your comments with the team.
We hope that you find another reason for coming back to Australia and Melbourne and would be more than happy to accommodate you here at Quest on Chapel again.

Kind regards,
Pia N / Property Manager, Quest on Chapel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2014

The staff were so friendly, helpful and obliging at Quest on Chapel.
They had no problem organising taxi's, late check out at the last minute, parking, etc.
When they called to confirm the booking during the week before our stay, I mentioned that it was my sister's 30th birthday and from that when we arrived in our room there was a little surprise for my sister, a really nice personal touch, which was greatly appreciated.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nics_trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, General Manager at Quest on Chapel, responded to this review, 29 July 2014
Dear Nics_trip,

The team and I are delighted to see that you enjoyed your recent stay with us, thank you for taking the time to post your review.

We hope to see you next time you need accommodation in Melbourne’s South Yarra, it was a pleasure having you stay with us..

Kind regards,
Pia N / Property Manager, Quest on Chapel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Australia
Level 4 Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 July 2014

The hotel needs some money spent on it to freshen it up. Similarly the rooms are now quite dated and need refurbishment. Sadly this wasn't reflected in the room rate. Staff were very good however and the location is spot on.

Room Tip: A room that's well away from the sporting field which is well used from dawn until 10pm - gets q...
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, General Manager at Quest on Chapel, responded to this review, 29 July 2014
Dear Rob H,

Thank you for posting your review from your recent stay with us. I’m glad to see that found our team members very good and will make sure I pass this onto the team.

We are however surprised to see that you found the rooms outdated as we had a soft refurbishment done only two years ago. We are also more than happy to allocate different locations on the building, most people actually ask for the back of the property which is near the schools sporting field, just let us know when you make your booking next time.

Again, thank you for taking the time to post your review.

Kind regards,
Pia N / Property Manager, Quest on Chapel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 19 July 2014

I am here because it is located nearby my work area. There is plenty of restaurants in this area with Japanese, Malaysian, Hong Kong, Chinese food, you named it. The Woolsworth is just located opposite the road. It is pretty convenient. This apartment offers free internet with 400mb quota per day.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gallen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, General Manager at Quest on Chapel, responded to this review, 29 July 2014
Dear Gallen L,

Thank you for posting your review on Tripadvisor, we appreciate you taking the time.
I’ll make sure to share your positive review with the team and we hope to see you when you are in the area next.

Kind regards,
Pia N / Property Manager, Quest on Chapel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 July 2014

We will stay here again. Lovely spacious room with everything you need from an oven, microwave to a dishwasher, washing machine and dryer. Very pleasant and accommodating staff. Much nicer than an ordinary hotel room. Can't think of anything to nit pick about. Location is great.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank americk s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, General Manager at Quest on Chapel, responded to this review, 29 July 2014
Dear Americks,

Thank you for taking the time to post your review; the team and I are delighted to hear that you enjoyed your stay with us. We hope to see you soon again.

Kind regards,
Pia N / Property Manager, Quest on Chapel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
Reviewed 15 July 2014

My husband and I love this hotel. We stay often. The rooms are lovely and clean.We enjoyed having a room overlooking the sports field.

The staff are welcoming and helpful. It is near great restaurants and cafes. Also a short tram ride into the city.

Room Tip: We enjoyed over looking the sports fields. Not as noisy as Chapel Street
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Suzanne_391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestonChapel, Manager at Quest on Chapel, responded to this review, 17 July 2014
Dear Suzanne_391

Thank you for your fantastic comments regarding your recent stay at Quest on Chapel.

We are extremely happy to learn that we could meet all of your expectations, and look forward to welcoming you back to the property soon.

Kind Regards,

Bianca Tachdjian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quest on Chapel

Property: Quest on Chapel
Address: 651 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Region: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Room Service Wheelchair access
Hotel Style:
#40 Business Hotel in Melbourne
#40 Family Hotel in Melbourne
#46 Luxury Hotel in Melbourne
#60 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Quest on Chapel 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Quest On Chapel Hotel Melbourne
Quest On Chapel Melbourne

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