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“A royal stay”
Review of The Hotel Windsor

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The Hotel Windsor
Ranked #30 of 160 Hotels in Melbourne
Certificate of Excellence
Au
2 reviews
“A royal stay”
Reviewed 9 August 2014

Never felt more special. Service was excellent. It was a birthday trip for me so I was surprised with a birthday cake and a card personally signed by some of the staff. Lovely room, beautiful hotel, so much interesting history. Walking distance to CBD & Lygon St. Picked up an amazing deal....bonus!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrea E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 9 August 2014
Dear Ms E...Andrea,

Perfect.

Delighted to hear that the team at The Windsor helped to make your birthday one to remember.

Looking forward to the pleasure of welcoming you back for many celebratory stays in the years ahead.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (592)
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  • Chinese (Simplified) first
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English first
Au
1 review
Reviewed 9 August 2014

We enjoyed High Tea at the Windsor after our wedding ceremony and then stayed the night at the hotel. We were given an up upgrade to a suite, which was a lovely surprise! We loved our stay at the Windsor and all the little extras which helped to make our wedding day special.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 9 August 2014
Dear Mrs M...Cate,

Congratulations once again.

So much responsibility is taken for Honeymoon and Wedding guests and the team will be thrilled that your special day was so memorable here at The Windsor

Looking forward to the pleasure of welcoming you back for many Anniversary stays in the years ahead. The pleasure will be ours.

With very best wishes to you and Mr M.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 8 August 2014

Wonderful old world charm, If you're looking for unbridled luxury, this will not be your cup of tea, however, if you want to see what the good old days were like, you've found your niche. Beautiful ambiance. Laurie & Lorraine.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 8 August 2014
Dear Sir & Madam,


Delighted to hear that you enjoyed your stay at The Windsor and thank you for your objective review.

So glad that The Windsor's charm made such a positive impression.

With thanks,

Yours faithfully,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Au
1 review
Reviewed 8 August 2014

Extremely satisfied with the overall experience. Only have a few minor items of improvement. Firstly the restaurant bar should ensure that if stock is low, then orders should be placed to ensure that nothing runs out. Running out of Pims was slightly disappointing. Also the in room TV had an USB input terminal, but no connection could be made due to the remote provided did not have a function to use the external input source and the side buttons on the TV were inoperable. The 11:00am check out time was also a bonus

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 8 August 2014
Dear Mr G...Frank,

Delighted to hear that you enjoyed your stay at The Windsor and thank you for your most helpful suggestions. We shall address.

Hoping to have the pleasure of welcoming you both back soon.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2014

The hotel was lovely, so much care has been taken to restore the hotel to its original beauty. The old photos were very interesting. The staff were very helpful and professional. We dined in the restaurant, the food quality was excellent. The service was great in the restaurant apart from afternoon tea. They were very busy and they did accommodate us without a booking. We did feel ignored for some time at the restaurant entrance and were a little underwhelmed by their lack of friendliness and attention at this time. However all other service was wonderful at the other meals. Whilst the building is enough of a reason to stay at this beautiful hotel our room was underwhelming.We looked onto the inner part of the hotel which is neglected and ugly. If I was going to return to the hotel I would pay more for a better room, the room we stayed in was not cheap mind you. So really lovely experience with some constructive criticism about making the traditional rooms outlook in keeping with the rest of the hotel and maybe a few nicer touches, it had a slightly motel feel.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Teresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 8 August 2014
Dear Ms W...Teresa

Thank you for your kind words. My apologies for the slight lapse in service during afternoon tea.

Your comments on room types are helpful with Traditional rooms described as suitable for overnight stays and the single traveller - no views. The Windsor is unique also with no less than 6 larger room and suite types available - almost 70% of our inventory.

Hoping to have the pleasure of welcoming you both back for a stay is such a room or suite with magnificent view soon. The pleasure shall be ours

With thanks and best wishes,

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Au
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2014

Thankyou to the wonderful staff of the character-stuffed, luxurious and ultra comfortable Windsor hotel. I have never enjoyed accomodation as much as I have your establishment and from your wonderful staff to your delicious in house dining to your sublime afternoon tea I can't praise you enough. True 5 star hotel

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Polly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 8 August 2014
Dear Ms S...Polly,

Thank you Ms S. Praise indeed. The team will be both humbled and delighted

We very much look forward to the pleasure of welcoming you back soon.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Au
1 review
Reviewed 7 August 2014

This is the place to base yourself in Melbourne. Welcoming, comfortable and stylish - a superb hotel experience. Loved the decor and the atmosphere. Received a surprise complimentary upgrade which made for an even more special stay.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jody H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 8 August 2014
Dear Ms H...Jody

Delighted to hear that you enjoyed your stay at The Windsor and thank you for your strong endorsement.

Until next time I remain,

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel Windsor

Property: The Hotel Windsor
Address: 111 Spring Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#21 Business Hotel in Melbourne
#29 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Hotel Windsor 5*
Number of rooms: 180
Official Description (provided by the hotel):
The Hotel Windsor is Australia’s most loved and recognised grand hotel. Built in 1883 during the Victorian era and pre-dating other notable hotels such as The Savoy, Waldorf Astoria, Ritz Paris and The Plaza Hotel, it set a benchmark for style, elegance, sophistication and charm which remains ever present today. The hotel is located in Melbourne’s most central and fashionable district. Its location is in close proximity to the corporate, financial and designer heart of Melbourne. Many of the city’s best theatres, landmark attractions and sporting venues are within a comfortable walking distance. The hotel is located 20km from Melbourne’s Domestic and International Airport, with a traveling time of between 20-45 minutes. Parliament train station and tram stops including the City Circle route are located at the hotel’s doorstep. ... more   less 
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Also Known As:
Windsor Hotel Melbourne

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