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“Great weekend”
Review of The Hotel Windsor

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The Hotel Windsor
Ranked #28 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 18 August 2014

Loved the old world charm of the Windsor like stepping back in time with the modern cons. All staff were pleasant and attentive. Loved the location. Ambience of our room was lovely. Would recommend to all

  • Stayed: August 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this reviewResponded 18 August 2014

Dear Ms N…Karen,

Delighted to hear that you enjoyed your stay at The Windsor. The pleasure was ours.

With thanks for your generous review and best wishes,

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,000 - 6,006 of 8,620 reviews

Reviewed 18 August 2014

The Hotel Windsor itself has an old charm that cannot be replicated. The rooms and establishment itself are lovely. However I did find the experience rather impersonal and I expected more of the staff and service

  • Stayed: August 2014, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this reviewResponded 18 August 2014

Dear Sir / Madam,

Delighted to hear that you enjoyed your stay at The Windsor and apologies for any ‘impersonal’ perceptions of service. Unacceptable and we shall address.

With thanks and best wishes,

Yours faithfully,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Concierge staff were amazingly helpful and very pleasant. Front desk staff were polite but on automaton, and ignored my husband completely. Room was nice and clean, bedding lovely. Walking distance to everything.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Mitchiehigh97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this reviewResponded 18 August 2014

Dear Sir / Madam,

Thank you for your review and observations on both service excellence and service in need of attention. Greatly appreciated. Thank you. We shall obviously address.

Yours faithfully,

David
David G.A. Perry
Chief Executive Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Stayed one night. Would have liked more tea/coffee/milk-just one each provided compared to other' lesser' hotels. Surroundings were elegant. Room small and nothing outstanding. But can at least cross it off the "list". Overall disappointed and rated average.No wireless internet provided as a free service.Quite basic really.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Neville And Avr... R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this reviewResponded 18 August 2014

Dear Mr & Ms R….Neville and Avr..,

Thank you for your review.

Our Madam Flavour in room tea as well as our in room coffee can be topped up at any time. Sorry that you ran low.

Traditional Rooms are our smallest with 6 larger room and suite types on offer whilst for readers benefit complimentary wifi is mentioned at the top of this page.

Hoping to have an opportunity of leaving you with memories more befitting the Windsor and apologies for the disappointment caused.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

This is my favourite hotel in Melbourne. I love the character of the hotel and the staff are just fantastic. The attention to detail is superb. I always feel like a special guest when I come to stay not just a booking.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with this hotel
Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this reviewResponded 18 August 2014

Dear Ms M…Vicki,

Thank you.

It is always especially rewarding for the team to hear such positive endorsements from our regular guests.

The pleasure is always ours.

With thanks and best wishes,

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

I travel the world. Funny how you find paradises at home! Forget Paris, travel to Melbourne. Stay @ The Windsor, eat, drink & experience what Vic has to offer. Food 5 The Windsor 5 Bars 5 Friendliness

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Luke P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this reviewResponded 18 August 2014

Dear Mr P…Luke,

Praise indeed. Thank you so much.

You are most generous.

Until next time, I remain,

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

for the price - cant go wrong !!! close to everything, was clean, bar at the bottom, near all sporting areas and theaters, very helpful staff, bathroom had everything needed, was very quiet at night !!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 886David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this reviewResponded 18 August 2014

Dear Sir….Dear David,

Delighted to hear that you enjoyed your stay at The Windsor and thank you for sharing your thoughts on Trip Advisor.

Hoping to have the pleasure of welcoming you back soon.

With thanks and best wishes,

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel Windsor

Address: 111 Spring Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Romantic Hotel in Melbourne
#21 Business Hotel in Melbourne
#27 Luxury Hotel in Melbourne
Price Range: £86 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hotel Windsor 5*
Number of rooms: 180
Official Description (provided by the hotel):
The Hotel Windsor is Australia’s most loved and recognised grand hotel. Built in 1883 during the Victorian era and pre-dating other notable hotels such as The Savoy, Waldorf Astoria, Ritz Paris and The Plaza Hotel, it set a benchmark for style, elegance, sophistication and charm which remains ever present today. The hotel is located in Melbourne’s most central and fashionable district. Its location is in close proximity to the corporate, financial and designer heart of Melbourne. Many of the city’s best theatres, landmark attractions and sporting venues are within a comfortable walking distance. The hotel is located 20km from Melbourne’s Domestic and International Airport, with a traveling time of between 20-45 minutes. Parliament train station and tram stops including the City Circle route are located at the hotel’s doorstep. ... more   less 
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Also Known As:
Windsor Hotel Melbourne

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