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“Average”
Review of The Hotel Windsor

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The Hotel Windsor
Ranked #29 of 159 Hotels in Melbourne
Certificate of Excellence
Melbourne, Australia
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Average”
Reviewed 24 August 2014

After being at our Nephews lunchtime wedding, we decided to spend a night in the city. We have never stayed at "The Windsor" and heard mixed opinions. I have to admit, I was a little disappointed. Admittedly, there were obviously more expensive rooms than ours, but it was not cheap. Our room was small! The fridge was very, very noisy and I did not have a good nights sleep. They had a pillow menu which was really good as I have neck/back problems. Rate included full breakfast. We were there early, so not many tables occupied. Had to ask for coffee refill with only 3 tables occupied. The airline crew who then joined the dining room need a manner check. Burping loudly in a dining room - nee "The Windsor" - is not on. It stopped all in their tracks! Overall, old historic hotel which was only average. Nice, but not "wow" factor.

Room Tip: Loud noise was due to the fridge noise in our room!
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank AussieJanEtte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 24 August 2014
Dear Madam…Dear JanEtte,

A good night’s sleep is the least that should be expected and apologies for a noisy minbar which we shall address.

Average is clearly not good enough.

We hope to have an opportunity to ‘wow’ you both as we should at some time soon.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (580)
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English first
Melbourne, Australia
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 August 2014

I loved it! It had Grandeur! Impressive history and lovely decor. I would say this beauty is exquisitely mature. The staff were notable with their lovely "Good mornings". The Doorman was on top of everything with our bags and vehicle. The room was quiet with blackout curtains. There is only one fault... not enough tea. All in all, a wonderful stay.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank HauntingBijou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 24 August 2014
Dear Sir/ Madam,

Thank you for such a positive review.

Next time please let us know of your fondness for a particular tea so that we may stock your room or suite appropriately.

Until then, my thanks and best wishes,

Yours faithfully,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bendigo, Victoria, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2014

i found the experience of our stay great. it has been on my bucket list for years and i have finally done it. thank you very much for the treat.i thank you that i have been able to complete my wish. we were down to see rolling thunder vietnam which was great as being a vietnam veteran brouht back memories

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Neil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 24 August 2014
Dear Mr A…Neil,

So glad to hear that you enjoyed your stay at The Windsor. The pleasure was ours and we are delighted that you have been able to tick The Windsor off your bucket list

The trip was clearly a special one and we hope to welcome you back regularly from now on.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rozelle
1 review
Reviewed 24 August 2014

Bit of a tired old girl , beds comfy though and room very spacious , very convenient position. Booked through agoda which made us unable to make any kind of change to our booking with the Windsor , found it very frustrating and unhelpful

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 24 August 2014
Dear Ms C…Danielle,

Average is clearly not good enough.

To be honest it is hard to effectively comment on reservations made through a third party site in this forum suffice to say we regret any frustration caused.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porepunkah, Australia
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 August 2014

We have lived in Melbourne for 63 years and this was our first stay in the city.
We both enjoyed our stay,the service and the hotel were great.The room
was up graded (50.00) per night,we had a good view of parlimant house
across the road.we also had a larger room which was fantastic.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank blinky1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 24 August 2014
Dear Sir,

So glad to hear that The Windsor did not disappoint after a 63 year wait.

The pleasure was ours.

Thanking you for your kind words and hoping to welcome you both back soon,

Yours faithfully,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Us
1 review
Reviewed 24 August 2014

A classic hotel with old world charm. Spacious room and bathroom with a large walk in closet. Centrally located and easily walkable to excellent dining. Nice restaurant with good choices for breakfast.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jeffrey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 24 August 2014
Dear Mr R…Jeffrey,

Thank you for your generous review.

Hoping that your winter visit to Australia proved enjoyable throughout and hoping to welcome you back soon.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
211 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 24 August 2014

Having spent a pleasant evening at The Hotel Windsor last December we decided to stay there once again on our recent 4 night visit to Melbourne. A friendly welcome from pleasant staff. Unfortunately our first superior room (403) was very noisy, we think due to an outside air-conditioning unit, so we asked to be moved. Sadly, spending the night in 105, the noise level appeared to be no different - not alot of sleep. We requested a quiet room and were re-located to 352, a nice big quiet room. Comfortable bed and adequate furnishings. The lighting in the bathroom was rather dim, not the best for shaving. The inconvenience of having to connect to Wifi each day at $15.00 per day is not brilliant. The hotel is ideally located, walking distance to most attractions and close to theatres and lots of restaurants. The Hotel Windsor does have old world charm but shall benefit greatly with the planned upgrade.

Room Tip: Request a 'quiet room'.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank DeborahLBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidGAPerry, Manager at The Hotel Windsor, responded to this review, 24 August 2014
Dear Ms L…Deborah,

Most kind of you to be so generous after such a series of room moves. Apologies.

We appreciate your advice and ask that both you and readers see the notice on WiFi at the top of this page.

With thanks,

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hotel Windsor

Property: The Hotel Windsor
Address: 111 Spring Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#21 Business Hotel in Melbourne
#28 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Hotel Windsor 5*
Number of rooms: 180
Official Description (provided by the hotel):
The Hotel Windsor is Australia’s most loved and recognised grand hotel. Built in 1883 during the Victorian era and pre-dating other notable hotels such as The Savoy, Waldorf Astoria, Ritz Paris and The Plaza Hotel, it set a benchmark for style, elegance, sophistication and charm which remains ever present today. The hotel is located in Melbourne’s most central and fashionable district. Its location is in close proximity to the corporate, financial and designer heart of Melbourne. Many of the city’s best theatres, landmark attractions and sporting venues are within a comfortable walking distance. The hotel is located 20km from Melbourne’s Domestic and International Airport, with a traveling time of between 20-45 minutes. Parliament train station and tram stops including the City Circle route are located at the hotel’s doorstep. ... more   less 
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Also Known As:
Windsor Hotel Melbourne

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